Dementia Care Home

Woking Homes

Oriental Road, Woking, Surrey, GU22 7BE

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds51
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2019-02-28

Save Woking Homes to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

Add to Shortlist

STAGE 4 — RESEARCHING CARE HOMES

Visit homes. Compare them side by side. Choose with confidence.

Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.

Two people reviewing notes together
STAGE 4 OF 6

The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.

Not a feeling. A verdict.

Start my shortlist →

Free · Independence Gauranteed

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors to the home describe staff who take time to be considerate in their interactions. There's a sense of professionalism mixed with genuine caring that comes through in how the team presents themselves.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-02-28

  • Is this home safe?

    Good
    The home was rated Good for safety at its March 2021 inspection. The published report does not include specific detail about staffing levels, falls management, medicines handling, infection control practices, or agency staff usage. A monitoring review in July 2023 found no new concerns. The home is registered for 51 beds across a residential and dementia service.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for effectiveness at the March 2021 inspection. The published text does not describe care plan quality, GP access arrangements, dementia training content, food quality, or how health monitoring is carried out. The rating has not been formally reassessed since that inspection.
    Verified by inspector
  • Is this home caring?

    Good
    The home received a Good rating for caring at the March 2021 inspection. The published text includes no direct observations of staff interactions, no resident or family quotes, and no specific examples of dignity or respect in practice. The rating was not changed following the July 2023 monitoring review.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for responsiveness at the March 2021 inspection. The published report provides no specific detail about the activities programme, individual engagement for people with advanced dementia, end-of-life planning, or how the home responds to complaints and feedback. The monitoring review in July 2023 did not change this rating.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for well-led at the March 2021 inspection. A registered manager, Paula Jane Hook, and a nominated individual, Mrs Sarah Anne Kemp, are both named in the registration record. The published inspection text does not describe leadership culture, staff empowerment, governance processes, or how the home responds to concerns and incidents. The July 2023 monitoring review found no evidence requiring reassessment.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides care for adults over 65, with particular experience in supporting those living with dementia. While the home welcomes residents with dementia, the peaceful grounds and calm environment may offer particular benefits for those who find comfort in quieter surroundings. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Woking Homes holds a Good rating across all five domains, but the published inspection text contains very little specific detail, so scores reflect the rating rather than direct evidence of what inspectors actually observed. The numbers here represent a cautious baseline, not a confirmed picture.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors to the home describe staff who take time to be considerate in their interactions. There's a sense of professionalism mixed with genuine caring that comes through in how the team presents themselves.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Sometimes the basics done well can make all the difference in choosing where your loved one will feel at home.

DCC Recommendation

Worth a visit

Woking Homes on Oriental Road, Woking, was rated Good across all five inspection domains at its last full inspection in March 2021. A monitoring review carried out in July 2023 found no evidence requiring the rating to be changed. The home is registered for 51 beds and specialises in care for older adults and people living with dementia, with a named registered manager and nominated individual in post. The honest limitation here is that the published inspection text contains almost no specific detail about what inspectors actually saw, heard, or recorded. A Good rating is a positive baseline, but it tells you very little about staff warmth, food quality, how dementia is understood day to day, or what life your parent would actually have here. The inspection is now over three years old. Before making a decision, visit in person, ask to see the current staffing rota, and use the full checklist below to fill the gaps the published findings leave open.

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how Woking Homes measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How Woking Homes describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Woking Homes says about itself

Peaceful surroundings and caring staff create a welcoming atmosphere

Dedicated residential home Support in Woking

When you're searching for the right care home, sometimes it's the feeling you get when you walk through the door that matters most. Woking Homes in Woking offers dementia care in a setting where cleanliness and calm seem to be priorities. The spacious environment and thoughtful staff presence have caught the attention of those who've visited.

Care & specialisms

Who they care for

    The home provides care for adults over 65, with particular experience in supporting those living with dementia.

    How they describe their dementia care

    While the home welcomes residents with dementia, the peaceful grounds and calm environment may offer particular benefits for those who find comfort in quieter surroundings.

    “Sometimes the basics done well can make all the difference in choosing where your loved one will feel at home.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Visiting care homes? Here are the 12 questions the brochure won't answer.

    Staff at night, actual activities logs, real rooms not show rooms, inspection reports, and the full fee breakdown, a printable checklist with a comparison grid. Score each home 1–5. Compare side by side. Take it to every visit.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    The 8 Things Real Families Say About Dementia Care Homes

    A Which? Care Homes: Real Family Reviews

    Steps to take to Find a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Mean?

    Best UK Website for Comparing Dementia Care Homes

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept