Dementia Care Home

Clifton View Care Home

67 Widecombe Lane, Nottingham, Nottinghamshire, NG11 9GH

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff75 / 100

Staff warmth score

“Well Looked After”72%

of reviewers answered yes

Good to know

  • Registered beds76
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2023-07-05

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

People frequently mention feeling welcomed by friendly staff who take time to offer emotional support. Families particularly value how staff help residents settle in when they first arrive, showing patience with those who might be anxious or grieving. The clean, pleasant rooms and modern facilities create a comfortable environment that many visitors appreciate.

The eight family priority themes

  • Staff warmth75
  • Compassion & dignity75
  • Cleanliness72
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership74
  • Resident happiness72
Section 02

What inspectors found

Inspected 2023-07-05

  • Is this home safe?

    Not yet rated
    The May 2025 inspection rated this domain Good, reversing a previous Requires Improvement finding. The published report does not include specific observations about staffing levels, medicines management, falls prevention, or infection control practices at this inspection. A Good rating in Safe means inspectors were satisfied that basic safety requirements were met, but the absence of published detail means families cannot verify the specifics from the report alone. The home is a residential (not nursing) service, so complex clinical needs may require additional support from external health services.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The May 2025 inspection rated Effective as Good. The published report does not include specific findings about care plan quality, GP access, dementia training content, or how the home supports residents with eating and drinking. The home is registered as a dementia specialist, which means inspectors would have considered whether care approaches are appropriate for people living with dementia, but no detail from that assessment has been published. As a residential (not nursing) home, ongoing healthcare needs are typically met through community NHS services rather than on-site clinical staff.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The May 2025 inspection rated Caring as Good. The published report does not include inspector observations about staff interactions, use of preferred names, response to distress, or whether residents appeared settled and content. A Good rating in Caring tells you inspectors found no significant concerns in this area, but it does not describe what warmth and kindness look like in practice at this home. The absence of specific quotes or observations in the published text means the strength of this rating cannot be independently verified by a family reading the report.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The May 2025 inspection rated Responsive as Good. The published report does not include specific findings about the activities programme, one-to-one engagement, end-of-life planning, or how the home responds to individual needs and preferences. A Good rating indicates inspectors were satisfied that the home responds to residents as individuals, but without published detail it is not possible to assess how varied or meaningful everyday life is for people living here. The home is a residential service for 76 people, some of whom will have advanced dementia and may not be able to participate in group activities.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The May 2025 inspection rated Well-led as Good. The registered manager is Miss Maisie Lily Sewell, with Mr Amar Ali named as the nominated individual. The previous Requires Improvement rating has been reversed, which suggests the management team identified governance weaknesses and addressed them, though the published report does not describe what changed or how. No specific findings about management visibility, staff culture, complaint handling, or learning from incidents appear in the published text. The home has been inspected four times since registration.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for people aged over 65, including those living with dementia. Staff show understanding of the emotional challenges that come with moving into care. Staff demonstrate patience and understanding when caring for residents with dementia, recognizing the anxiety and confusion that can come with the condition. The team works to provide emotional support during difficult transitions. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Clifton View Care Home returned to a Good rating across all five inspection domains in May 2025, recovering from a Requires Improvement rating. However, the published report contains very limited specific detail, so the scores reflect a positive but evidentially thin picture rather than a strongly confirmed one.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

People frequently mention feeling welcomed by friendly staff who take time to offer emotional support. Families particularly value how staff help residents settle in when they first arrive, showing patience with those who might be anxious or grieving. The clean, pleasant rooms and modern facilities create a comfortable environment that many visitors appreciate.

Lens 02

What inspectors have recorded

While individual staff members clearly care deeply about residents and work hard to provide good care, some families have experienced times when there simply aren't enough staff available to meet everyone's needs promptly. This can mean delays in answering call bells or providing personal care assistance, which understandably worries some families.

Lens 03

How it sits against good practice

If you're considering Clifton View for someone you love, visiting in person will help you get a feel for whether it's the right fit for your family's needs.

DCC Recommendation

Worth a visit

Clifton View Care Home, at 67 Widecombe Lane, Nottingham, was assessed in May 2025 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful recovery from a previous Requires Improvement rating and is an encouraging sign that the management team identified what needed to change and acted on it. The home is registered for 76 beds and specialises in caring for adults over 65, including people living with dementia. The main difficulty for any family reading this report is that the published text contains almost no specific detail about day-to-day life at the home. A Good rating is reassuring, but it tells you little about whether the staff are warm, whether your parent will have things to do, or whether the food is worth eating. When you visit, ask to see last week's actual staffing rota (not a template) so you can count permanent versus agency names on day and night shifts. Ask the manager to walk you through a typical day for a resident with dementia, and ask specifically what happens for someone who cannot join a group activity. Observe how staff in corridors respond to residents they pass: do they stop, make eye contact, use first names? Those small moments are the most reliable signal of a genuinely caring home.

The three questions to ask when you visit

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In Their Own Words

How Clifton View Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Clifton View Care Home says about itself

Caring staff face real challenges meeting every resident's needs

Clifton View Care Home – Your Trusted residential home

Families visiting Clifton View Care Home in Nottingham often speak warmly about the staff who care for their loved ones, describing genuine kindness and emotional support during difficult times. The home provides care for people over 65, including those living with dementia, in clean and well-maintained surroundings. While many families feel grateful for the warmth and friendliness they encounter, some have found that staffing levels can affect how consistently personal care needs are met.

Care & specialisms

Who they care for

    The home cares for people aged over 65, including those living with dementia. Staff show understanding of the emotional challenges that come with moving into care.

    How they describe their dementia care

    Staff demonstrate patience and understanding when caring for residents with dementia, recognizing the anxiety and confusion that can come with the condition. The team works to provide emotional support during difficult transitions.

    “If you're considering Clifton View for someone you love, visiting in person will help you get a feel for whether it's the right fit for your family's needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

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    Digital Photoframe

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