Bernash Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds23
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
- Last inspected2023-03-23
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The atmosphere here feels warm and sociable, with structured activities that help residents stay engaged throughout the day. People describe seeing their loved ones looking well-cared for and content, with staff who take time to understand each person's individual needs.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare68
- Management & leadership74
- Resident happiness68
What inspectors found
Inspected 2023-03-23
Is this home safe?
Is the care effective?
The home was rated Good for effectiveness at the March 2023 inspection. This domain covers training, care planning, healthcare access, nutrition, and how well staff understand and meet individual needs. Dementia is a listed specialism, which carries an expectation of specific staff training and dementia-aware care planning. No specific findings about training content, GP access frequency, or food quality were included in the published report. The July 2023 review found no evidence requiring a change.Is this home caring?
Bernash Care Home was rated Good for caring at the March 2023 inspection. This domain covers the warmth and respect shown by staff, how dignity and privacy are maintained, and whether people are supported to be as independent as possible. No inspector observations, resident quotes, or family testimony were included in the published report summary. The Good rating indicates inspectors were satisfied with what they saw, but the absence of specific detail means the published evidence is thin.Is the home responsive?
The home was rated Good for responsiveness at the March 2023 inspection. This domain covers whether activities are meaningful and tailored to individuals, whether the home responds to changing needs, and how end-of-life care is planned. No specific activities, individual engagement examples, or end-of-life care detail were included in the published report. Dementia is a registered specialism, which implies an expectation of dementia-specific engagement approaches, but no information about what these look like in practice was published.Is the home well-led?
Bernash Care Home was rated Good for being well-led at the March 2023 inspection. The home has a named registered manager, Mrs Shelley Turnbull, and a nominated individual, Mr Ryan Somauroo, representing the provider Young at Heart Care Homes Ltd. This is a small home with 23 beds, where the manager's visibility and relationships with residents and staff are particularly important. No specific findings about governance, staff culture, incident learning, or management stability were published in the report summary.
Source: CQC inspection report →
What the evidence base says
Bernash specialises in dementia care alongside support for physical disabilities, caring for adults over 65. The team here has established experience working with dementia, with families expressing confidence in their specialist knowledge. Staff understand how to respond to the unique challenges dementia brings, helping residents maintain dignity while managing day-to-day changes. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Bernash Care Home was rated Good across all five inspection domains, which is a solid baseline. However, the published inspection report contains very limited specific detail, so scores reflect the Good rating rather than rich observational evidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
The atmosphere here feels warm and sociable, with structured activities that help residents stay engaged throughout the day. People describe seeing their loved ones looking well-cared for and content, with staff who take time to understand each person's individual needs.
What inspectors have recorded
Staff here show real attentiveness to residents' changing needs, keeping families informed with regular updates about their loved one's progress. They're open to listening when families have concerns and offer practical advice based on their dementia care experience. While most aspects of care receive consistent praise, the home's approach to supporting families after a resident passes away has left at least one family feeling overlooked.
How it sits against good practice
If you're considering Bernash for someone you love, visiting will give you a feel for their approach to personalised care.
Worth a visit
Bernash Care Home, at 544-546 Wells Road in Bristol, was rated Good across all five inspection domains at its inspection in March 2023. The home is registered for 23 beds and lists dementia, physical disabilities, and care for older adults as its specialisms. It is run by Young at Heart Care Homes Ltd and has a named registered manager on site. A subsequent review in July 2023 found no evidence requiring a change to that rating. The main uncertainty here is that the published inspection report contains very little specific detail. There are no inspector observations, no resident or family quotes, and no data on staffing ratios, activity programmes, food quality, or dementia-specific practice. A Good rating is genuinely encouraging, but it tells you the home met the standard at the time, not what day-to-day life looks like for your parent. When you visit, ask to see the actual staffing rota for the past week (counting permanent versus agency names, especially on nights), ask what one-to-one activity is available for someone who cannot join group sessions, and walk the building to see whether it is designed with dementia in mind, looking for clear signage, contrasting colours on doors and handrails, and memory prompts outside bedrooms.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Bernash Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Bernash Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where families find real dementia expertise and attentive daily care
Bernash Care Home – Expert Care in Bristol
When your loved one needs specialist dementia care, finding somewhere that truly understands can feel overwhelming. Bernash Care Home in Bristol brings together experienced staff who notice the small things — whether that's a change in appetite or a need for extra reassurance. Families talk about seeing genuine improvements in their relatives' wellbeing within weeks of moving in.
Who they care for
Bernash specialises in dementia care alongside support for physical disabilities, caring for adults over 65.
The team here has established experience working with dementia, with families expressing confidence in their specialist knowledge. Staff understand how to respond to the unique challenges dementia brings, helping residents maintain dignity while managing day-to-day changes.
“If you're considering Bernash for someone you love, visiting will give you a feel for their approach to personalised care.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Bernash Care Home was rated Good across all five inspection domains, which is a solid baseline. However, the published inspection report contains very limited specific detail, so scores reflect the Good rating rather than rich observational evidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
The atmosphere here feels warm and sociable, with structured activities that help residents stay engaged throughout the day. People describe seeing their loved ones looking well-cared for and content, with staff who take time to understand each person's individual needs.
What inspectors have recorded
Staff here show real attentiveness to residents' changing needs, keeping families informed with regular updates about their loved one's progress. They're open to listening when families have concerns and offer practical advice based on their dementia care experience. While most aspects of care receive consistent praise, the home's approach to supporting families after a resident passes away has left at least one family feeling overlooked.
How it sits against good practice
If you're considering Bernash for someone you love, visiting will give you a feel for their approach to personalised care.
Worth a visit
Bernash Care Home, at 544-546 Wells Road in Bristol, was rated Good across all five inspection domains at its inspection in March 2023. The home is registered for 23 beds and lists dementia, physical disabilities, and care for older adults as its specialisms. It is run by Young at Heart Care Homes Ltd and has a named registered manager on site. A subsequent review in July 2023 found no evidence requiring a change to that rating. The main uncertainty here is that the published inspection report contains very little specific detail. There are no inspector observations, no resident or family quotes, and no data on staffing ratios, activity programmes, food quality, or dementia-specific practice. A Good rating is genuinely encouraging, but it tells you the home met the standard at the time, not what day-to-day life looks like for your parent. When you visit, ask to see the actual staffing rota for the past week (counting permanent versus agency names, especially on nights), ask what one-to-one activity is available for someone who cannot join group sessions, and walk the building to see whether it is designed with dementia in mind, looking for clear signage, contrasting colours on doors and handrails, and memory prompts outside bedrooms.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Bernash Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Bernash Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where families find real dementia expertise and attentive daily care
Bernash Care Home – Expert Care in Bristol
When your loved one needs specialist dementia care, finding somewhere that truly understands can feel overwhelming. Bernash Care Home in Bristol brings together experienced staff who notice the small things — whether that's a change in appetite or a need for extra reassurance. Families talk about seeing genuine improvements in their relatives' wellbeing within weeks of moving in.
Who they care for
Bernash specialises in dementia care alongside support for physical disabilities, caring for adults over 65.
The team here has established experience working with dementia, with families expressing confidence in their specialist knowledge. Staff understand how to respond to the unique challenges dementia brings, helping residents maintain dignity while managing day-to-day changes.
Management & ethos
Staff here show real attentiveness to residents' changing needs, keeping families informed with regular updates about their loved one's progress. They're open to listening when families have concerns and offer practical advice based on their dementia care experience. While most aspects of care receive consistent praise, the home's approach to supporting families after a resident passes away has left at least one family feeling overlooked.
The home & environment
The home maintains good standards of cleanliness throughout, and families mention being pleased with the food quality. Residents appear clean and well-presented, which matters when you're trusting others with someone's daily care.
“If you're considering Bernash for someone you love, visiting will give you a feel for their approach to personalised care.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
