Dementia Care Home

Bickerley Green

Kingsbury Lane, Ringwood, Hampshire, BH24 1EL

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds60
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2020-06-12

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

People talk about finding their relatives content during visits. They mention residents who seem happy and well-fed, with staff who treat them kindly. The caring approach shows through in how staff interact with both residents and their families.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership72
  • Resident happiness68
Section 02

What inspectors found

Inspected 2020-06-12

  • Is this home safe?

    Good
    The home was rated Good for Safe at the August 2019 inspection. The published summary does not include specific detail about staffing numbers, agency staff usage, falls management, medicines administration, or infection control practices. No safeguarding concerns or enforcement actions are recorded. The monitoring review in July 2023 found nothing to suggest the rating needed to change. The evidence available is a rating rather than a detailed account of what inspectors observed.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for Effective at the August 2019 inspection. The home specialises in nursing care and supports people living with dementia, which implies some dementia-specific training and care planning processes are in place. The published summary does not include detail about care plan review frequency, the content of dementia training, GP access arrangements, or how food and nutrition are managed. No concerns were recorded. The July 2023 monitoring review did not identify any reason to revisit this rating.
    Verified by inspector
  • Is this home caring?

    Good
    The home was rated Good for Caring at the August 2019 inspection. No specific inspector observations about staff interactions, use of preferred names, response to distress, or unhurried pace are recorded in the published summary. No resident or relative quotes are available. The Good rating indicates inspectors did not find significant concerns about the quality of care relationships, but the published findings do not allow a detailed picture to be formed.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for Responsive at the August 2019 inspection. The home lists dementia as a specialism, which implies some tailored provision for people living with dementia. No specific detail about the activities programme, one-to-one engagement, independence support, or end-of-life care planning is included in the published summary. No complaints or concerns about responsiveness are recorded. The July 2023 review found no evidence requiring reassessment.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for Well-led at the August 2019 inspection. A named registered manager, Mrs Tracy Flint, and a nominated individual, Mrs Jane Selvage, are confirmed in post. The home is operated by Hampshire County Council. No specific detail about management visibility, staff culture, governance processes, learning from incidents, or communication with families is included in the published summary. The July 2023 monitoring review found nothing to suggest the rating needed to change.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides nursing care for adults over 65 and younger adults who need support. They also care for people living with dementia. For those with dementia, the staff's attentive approach helps ensure residents get the right support throughout the day. The team understands the importance of watching for changing needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Bickerley Green Care Home with Nursing was rated Good across all five domains at its August 2019 inspection, but the published report contains very limited specific detail, so scores reflect a confirmed Good rating rather than rich observed evidence.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

People talk about finding their relatives content during visits. They mention residents who seem happy and well-fed, with staff who treat them kindly. The caring approach shows through in how staff interact with both residents and their families.

Lens 02

What inspectors have recorded

The team here gets noticed for being present and watchful. Families describe staff who stay alert to what residents need and act on it straight away. There's a sense that carers genuinely care about the people they look after.

Lens 03

How it sits against good practice

If you're looking for somewhere that combines professional nursing with genuine kindness, this could be worth exploring.

DCC Recommendation

Worth a visit

Bickerley Green Care Home with Nursing, on Kingsbury Lane in Ringwood, was rated Good across all five inspection domains at its last inspection in August 2019. The home is run by Hampshire County Council and has a named registered manager and nominated individual in post. A monitoring review carried out in July 2023 found no evidence requiring a reassessment of that rating, meaning the Good rating remains current. The home offers nursing care for up to 60 people, including adults living with dementia, across both over- and under-65 age groups. The main limitation here is that the published report contains very little specific detail. There are no direct observations of staff interactions, no resident or relative quotes, and no specific data on staffing ratios, activity programmes, food quality, or dementia care practice. A Good rating is genuinely meaningful, but it is now based on an inspection that took place in 2019. Before making a decision, visit the home in person, ask the manager to walk you through how the team supports someone living with dementia, and check how staffing levels have changed since the last full inspection.

The three questions to ask when you visit

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In Their Own Words

How Bickerley Green describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Bickerley Green says about itself

Kind staff who notice the little things that matter

Bickerley Green Care Home with Nursing – Expert Care in Ringwood

Families visiting Bickerley Green Care Home with Nursing in Ringwood often comment on how attentive the staff are. They describe carers who watch over residents carefully and respond quickly when someone needs help. It's these everyday moments of care that seem to make the difference here.

Care & specialisms

Who they care for

    The home provides nursing care for adults over 65 and younger adults who need support. They also care for people living with dementia.

    How they describe their dementia care

    For those with dementia, the staff's attentive approach helps ensure residents get the right support throughout the day. The team understands the importance of watching for changing needs.

    “If you're looking for somewhere that combines professional nursing with genuine kindness, this could be worth exploring.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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