Oak Mount Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds21
- SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions
- Last inspected2019-10-02
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Several families have mentioned how lovely and caring they find the staff. There's a sense that the team genuinely looks after residents well, with both the owner and manager taking an active, visible role in the home.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare68
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2019-10-02
Is this home safe?
Is the care effective?
The home was rated Good for Effective at its August 2019 inspection. This domain covers care planning, training, healthcare access, nutrition, and how well the home understands and meets individual needs. The published summary does not describe specific examples of care plan content, GP access arrangements, dementia training programmes, or how food choices are managed. Dementia and mental health conditions are listed specialisms, which means the home should be able to demonstrate specific knowledge in these areas.Is this home caring?
Oak Mount Care Home was rated Good for Caring at its August 2019 inspection. This is the domain that covers staff warmth, dignity, respect, and whether residents are treated as individuals. The published summary does not include direct inspector observations, resident quotes, or specific examples of how staff behaved during the inspection visit. The Good rating is positive, but without supporting detail it is difficult to assess the depth of evidence behind it.Is the home responsive?
The home was rated Good for Responsive at its August 2019 inspection. This domain covers whether the home tailors its care and activities to the individuals living there, responds to changing needs, and supports residents at the end of life. The published text does not describe the activities programme, any individual activity provision, or how the home handles complaints and feedback. As a dementia-specialist home, the expectation is that activities are adapted to varying levels of ability and are not solely group-based.Is the home well-led?
Oak Mount Care Home was rated Good for Well-Led at its August 2019 inspection, having previously been rated Requires Improvement. A named registered manager, Ms Deborah Churchward, and a nominated individual, Mr Dominic Michael Foot, were identified at the time of registration. The improvement from Requires Improvement to Good in this domain is particularly significant, as leadership quality is the strongest predictor of whether a home sustains or loses its standards over time. The published summary does not describe the manager's tenure, the governance systems in place, or how staff are supported to raise concerns.
Source: CQC inspection report →
What the evidence base says
The home provides specialist care for people over 65, including those living with dementia and mental health conditions. Oak Mount offers dementia care as one of their core specialisms. For specific details about their approach to dementia support, it's worth speaking directly with the team. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Oak Mount Care Home scores 72 out of 100 on the Family Score, reflecting a Good rating achieved after improvement from Requires Improvement. The score is limited by the age of the inspection (2019) and the absence of specific detail on activities, food, and night staffing.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Several families have mentioned how lovely and caring they find the staff. There's a sense that the team genuinely looks after residents well, with both the owner and manager taking an active, visible role in the home.
What inspectors have recorded
How it sits against good practice
Getting a feel for Oak Mount in person would help you understand whether their caring approach matches what you're looking for.
Worth a visit
Oak Mount Care Home, a 21-bed residential home in Ringwood specialising in dementia and older adult care, was rated Good across all five domains at its last inspection in August 2019. That inspection also marked an improvement from its previous Requires Improvement rating, which is a meaningful and positive shift: it suggests the home identified what was not working and fixed it. A named registered manager and nominated individual were in place, and the Good Well-Led rating indicates the leadership structure was functioning at the time. The most important caution here is the age of the inspection data. The last published inspection was in August 2019, over five years ago. A July 2023 monitoring review found no evidence to reassess the rating, but that is not the same as a fresh inspection. A great deal can change in five years: staffing, management, the physical environment, and the needs of the people living there. Before making any decision, visit in person, ask to see recent staffing rotas, request the latest care quality audit, and speak directly to the registered manager about what has changed since 2019. The gaps in the published findings, including night staffing numbers, agency use, activities, and family communication, are significant and can only be filled by a visit and direct conversation with the home.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Oak Mount Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Oak Mount Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring staff create a warm environment in Ringwood
Dedicated residential home Support in Ringwood
When you're looking for the right care home, finding genuinely caring staff can make all the difference. Oak Mount Care Home in Ringwood specialises in supporting older adults, including those living with dementia and mental health conditions. The care team here has earned praise for their warmth and attentiveness.
Who they care for
The home provides specialist care for people over 65, including those living with dementia and mental health conditions.
Oak Mount offers dementia care as one of their core specialisms. For specific details about their approach to dementia support, it's worth speaking directly with the team.
“Getting a feel for Oak Mount in person would help you understand whether their caring approach matches what you're looking for.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Oak Mount Care Home scores 72 out of 100 on the Family Score, reflecting a Good rating achieved after improvement from Requires Improvement. The score is limited by the age of the inspection (2019) and the absence of specific detail on activities, food, and night staffing.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Several families have mentioned how lovely and caring they find the staff. There's a sense that the team genuinely looks after residents well, with both the owner and manager taking an active, visible role in the home.
What inspectors have recorded
How it sits against good practice
Getting a feel for Oak Mount in person would help you understand whether their caring approach matches what you're looking for.
Worth a visit
Oak Mount Care Home, a 21-bed residential home in Ringwood specialising in dementia and older adult care, was rated Good across all five domains at its last inspection in August 2019. That inspection also marked an improvement from its previous Requires Improvement rating, which is a meaningful and positive shift: it suggests the home identified what was not working and fixed it. A named registered manager and nominated individual were in place, and the Good Well-Led rating indicates the leadership structure was functioning at the time. The most important caution here is the age of the inspection data. The last published inspection was in August 2019, over five years ago. A July 2023 monitoring review found no evidence to reassess the rating, but that is not the same as a fresh inspection. A great deal can change in five years: staffing, management, the physical environment, and the needs of the people living there. Before making any decision, visit in person, ask to see recent staffing rotas, request the latest care quality audit, and speak directly to the registered manager about what has changed since 2019. The gaps in the published findings, including night staffing numbers, agency use, activities, and family communication, are significant and can only be filled by a visit and direct conversation with the home.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Oak Mount Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Oak Mount Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring staff create a warm environment in Ringwood
Dedicated residential home Support in Ringwood
When you're looking for the right care home, finding genuinely caring staff can make all the difference. Oak Mount Care Home in Ringwood specialises in supporting older adults, including those living with dementia and mental health conditions. The care team here has earned praise for their warmth and attentiveness.
Who they care for
The home provides specialist care for people over 65, including those living with dementia and mental health conditions.
Oak Mount offers dementia care as one of their core specialisms. For specific details about their approach to dementia support, it's worth speaking directly with the team.
“Getting a feel for Oak Mount in person would help you understand whether their caring approach matches what you're looking for.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
