Dementia Care Home

Burley Hall Care Home

Burley Hall, Ilkley, Yorkshire, LS29 7DP

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds49
  • SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
  • Last inspected2019-08-31

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe the team here as approachable and emotionally supportive. There's a warmth to how staff interact with both residents and visitors, making what can be difficult times feel that bit more manageable.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement68
  • Food quality68
  • Healthcare72
  • Management & leadership74
  • Resident happiness70
Section 02

What inspectors found

Inspected 2019-08-31

  • Is this home safe?

    Not yet rated
    The safe domain was rated Good at the May 2025 inspection. This follows a previous Inadequate overall rating, so the improvement in safety is particularly significant. The published summary does not include specific detail about staffing ratios, medicines management, falls recording, or infection control practices. No incidents or concerns were flagged in the available text. The home is registered to provide nursing care, which means a qualified nurse must be on duty at all times.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The effective domain was rated Good at the May 2025 inspection. This covers training, care planning, access to healthcare professionals, and nutrition. The home lists dementia as a specialism and provides nursing care, meaning clinical oversight should be embedded in daily practice. No specific examples of care plan content, dementia training programmes, GP access arrangements, or food quality are included in the available summary. The rating indicates inspectors were satisfied with what they found, but the detail behind that judgement is not publicly available.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The caring domain was rated Good at the May 2025 inspection. This domain assesses whether staff treat people with kindness, respect privacy and dignity, and support independence. The home cares for people with dementia and physical disabilities, where the quality of moment-to-moment interaction matters enormously. No direct observations of staff behaviour, no quotes from residents or relatives, and no specific examples of dignity-preserving practice are included in the available published text. The Good rating indicates inspectors were satisfied, but the evidence behind it is not described in the summary.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The responsive domain was rated Good at the May 2025 inspection. This domain covers whether care is tailored to individual needs, whether activities are meaningful and varied, and whether end-of-life wishes are documented and respected. The home supports people with dementia and physical disabilities, two groups for whom generic group activities are often poorly suited. No detail about the activities programme, individual engagement, complaints handling, or end-of-life planning is included in the available published text.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The well-led domain was rated Good at the May 2025 inspection. A named registered manager, Miss Linziann Mcneil, is in post, and Mrs Tracey Holroyd is recorded as the nominated individual. Moving from Inadequate to Good across all domains requires sustained leadership effort, and the registration of a named manager is a positive structural indicator. No detail about management visibility, staff culture, governance systems, or how the home handles complaints and learning from incidents is included in the available published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist dementia care alongside support for physical disabilities, welcoming adults over 65. For those living with dementia, the team understands how crucial it is to maintain dignity and individual identity throughout the journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Burley Hall has moved from Inadequate to a full set of Good ratings across all five domains at its most recent inspection in May 2025, which is a meaningful improvement. However, because the published report contains very limited specific detail, observations, or testimony, the scores reflect the positive direction of travel rather than strong verified evidence.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe the team here as approachable and emotionally supportive. There's a warmth to how staff interact with both residents and visitors, making what can be difficult times feel that bit more manageable.

Lens 02

What inspectors have recorded

The care team keeps families properly informed about their loved ones, answering questions whenever needed. Residents are kept clean and well-groomed, with careful attention to the personal care details that help maintain someone's sense of self.

Lens 03

How it sits against good practice

Sometimes the right care home is simply one where your loved one will be treated with genuine respect.

DCC Recommendation

Worth a visit

Burley Hall Care Home in Ilkley was rated Good across all five inspection domains at its most recent assessment on 13 May 2025, with the report published on 14 July 2025. This is a significant positive development: the home was previously rated Inadequate, and achieving Good across every domain in a single inspection cycle represents real progress under the current registered manager and nominated individual. The home supports adults over 65, people with dementia, and people with physical disabilities across 49 beds. The main uncertainty for families is that the published inspection summary contains very limited specific detail. No direct observations of care, no resident or relative quotes, and no staffing or activity data are available in the text provided. The Good ratings tell you the direction of travel is positive, but they do not tell you what a Tuesday afternoon looks like for your parent on the dementia unit. Before choosing this home, visit at different times of day, ask to see last week's actual staffing rota rather than the template, and ask the manager directly about night staffing numbers, dementia training content, and how the home communicates with families when something goes wrong.

The three questions to ask when you visit

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In Their Own Words

How Burley Hall Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Burley Hall Care Home says about itself

Where dignity and personal care come first

Burley Hall Care Home – Your Trusted nursing home

When families need reassuring care for someone they love, Burley Hall Care Home in Ilkley offers something precious — genuine respect for each person's individual needs. Set in Yorkshire & Humberside, this care home has built its reputation on treating residents with the dignity they deserve, especially during life's most vulnerable moments.

Care & specialisms

Who they care for

    The home provides specialist dementia care alongside support for physical disabilities, welcoming adults over 65.

    How they describe their dementia care

    For those living with dementia, the team understands how crucial it is to maintain dignity and individual identity throughout the journey.

    “Sometimes the right care home is simply one where your loved one will be treated with genuine respect.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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