Dementia Care Home

MHA Glen Rosa – Residential & Dementia Care Home

24 Grove Road, Ilkley, Yorkshire, LS29 9PH

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds47
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2017-11-14

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors have noticed how relaxed residents seem when chatting with staff. There's a real sense that the team takes time to connect with everyone who lives here.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity60
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2017-11-14

  • Is this home safe?

    Requires improvement
    The Safe domain was rated Requires Improvement at the October 2017 inspection. This means inspectors found at least one area where the home was not fully meeting the expected standard for keeping people safe. The published summary does not detail what the specific concerns were. A monitoring review in July 2023 did not trigger a reassessment of the rating, but no new full inspection has taken place since 2017.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the October 2017 inspection. This domain covers whether staff have the right training, whether care plans reflect individual needs, whether people have access to healthcare, and whether nutrition and hydration are managed well. No specific detail about what inspectors observed is available in the published summary. Methodist Homes, the organisation running the home, has published dementia care frameworks nationally, which may be relevant context.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the October 2017 inspection. This domain covers how staff treat people: whether they are kind, whether they respect privacy and dignity, and whether they support people's independence. No specific inspector observations, quotes from residents, or family testimony are available in the published summary. The absence of detail makes it impossible to say what specifically was seen.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the October 2017 inspection. This domain covers whether the home tailors care to individual needs, whether activities are meaningful and varied, whether complaints are handled well, and whether end-of-life care is planned appropriately. As with the other domains, no specific detail from the inspection is available in the published summary.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the October 2017 inspection. The home has a named registered manager (Mr Adam Joseph Carling) and a nominated individual (Mrs Amanda Weir), both recorded at the time of inspection. Methodist Homes is the operating organisation. No detail is available about what inspectors found in terms of culture, staff empowerment, governance processes, or quality monitoring. It is also not known whether the same manager is still in post.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults over 65 and has experience supporting people with dementia. While Glen Rosa & Kitwood House welcomes residents with dementia, you'll want to ask about their specific approaches and staff training when you visit. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

The overall Good rating lifts confidence in most areas, but the Requires Improvement in Safe is a real concern that pulls the family score down. The inspection is also from October 2017, which means the findings are now more than seven years old and should be treated as background context rather than a current picture.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors have noticed how relaxed residents seem when chatting with staff. There's a real sense that the team takes time to connect with everyone who lives here.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Sometimes the basics matter most — a caring team in a pleasant environment can make all the difference.

DCC Recommendation

Worth a visit

Glen Rosa and Kitwood House on Grove Road in Ilkley received an overall Good rating at its last inspection, carried out in October 2017 and published in November 2017. Four of the five domains, Effective, Caring, Responsive, and Well-led, were all rated Good. The home is registered to support up to 47 people, including those living with dementia, and is run by Methodist Homes, one of the larger not-for-profit care providers in the UK. The one significant finding that stands out is a Requires Improvement rating in the Safe domain. This means inspectors identified something that needed to change to protect residents, though the published summary does not spell out what specifically was found. Equally important: this inspection is from 2017, making it over seven years old. A review was carried out in July 2023 and found no evidence requiring a reassessment of the rating, but that is not the same as a fresh inspection. Before making a decision, visit the home in person, ask the manager what changed after the 2017 Safe finding and how the home has been reviewed since, and request sight of any more recent quality reports or survey results.

The three questions to ask when you visit

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In Their Own Words

How MHA Glen Rosa – Residential & Dementia Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What MHA Glen Rosa – Residential & Dementia Care Home says about itself

Where staff genuinely care and residents feel relaxed

Dedicated residential home Support in Ilkley

When you visit Glen Rosa & Kitwood House in Ilkley, you'll notice something that matters — the staff here clearly enjoy what they do. This care home provides residential support for people over 65, including those living with dementia, in premises that feel bright and well-looked after.

Care & specialisms

Who they care for

    The home cares for adults over 65 and has experience supporting people with dementia.

    How they describe their dementia care

    While Glen Rosa & Kitwood House welcomes residents with dementia, you'll want to ask about their specific approaches and staff training when you visit.

    “Sometimes the basics matter most — a caring team in a pleasant environment can make all the difference.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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