Burton Closes Hall Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds58
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities
- Last inspected2023-07-27
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe how residents feel genuinely heard and valued here. The care team takes time to understand each person as an individual, creating an atmosphere where people feel they matter right through to the end of their lives.
The eight family priority themes
- Staff warmth55
- Compassion & dignity60
- Cleanliness60
- Activities & engagement40
- Food quality50
- Healthcare65
- Management & leadership70
- Resident happiness55
What inspectors found
Inspected 2023-07-27
Is this home safe?
Is the care effective?
Effective was rated Good, covering training, care planning, healthcare access, and nutrition. This domain improved from the previous inspection. The home's range of specialisms, including dementia and learning disabilities, requires staff to hold a broad set of competencies. The published summary does not describe specific training content, care plan detail, GP access arrangements, or how food quality and dietary needs are managed. The improvement from the previous rating suggests governance and practice in these areas strengthened.Is this home caring?
Caring was rated Good, covering staff warmth, dignity, respect, and support for independence. This is a positive finding for a home that supports people with dementia and physical disabilities, where compassionate interaction is central to daily life. The published summary does not include specific inspector observations about staff interactions, preferred names, or how staff respond when residents are distressed. No resident or relative quotes are recorded in the published findings.Is the home responsive?
Responsive is the one domain rated Requires Improvement at the May 2023 inspection. This domain covers whether the home adapts to individual needs, provides meaningful activities, responds to complaints, and plans for end-of-life care. A Requires Improvement rating means inspectors found gaps that need to be addressed. The published summary does not specify what those gaps are, but in homes with a dementia specialism, this rating most commonly reflects shortfalls in individualised engagement, activity provision, or how the home responds to changing needs. This is the area that warrants the most careful scrutiny before you make a decision.Is the home well-led?
Well-led was rated Good, covering management stability, governance, culture, accountability, and whether staff feel supported to speak up. The home has a named registered manager (Mrs Ana Airinei) and a nominated individual (Mrs Mandy Vernon) with Hill Care Limited as the operating organisation. The overall improvement from Requires Improvement to Good reflects positively on management. The published summary does not describe how long the current manager has been in post, what specific governance improvements were made, or how staff describe the culture of the home.
Source: CQC inspection report →
What the evidence base says
The home supports younger adults and those over 65 with dementia, learning disabilities and physical disabilities. They have particular experience in providing compassionate end-of-life care. For residents living with dementia, the team focuses on maintaining dignity and connection throughout their journey. Staff work to ensure each person feels valued and understood, adapting their approach as needs change. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Burton Closes Hall scores in the mid-range, reflecting a genuine improvement from its previous Requires Improvement rating, with solid leadership and care practice, but a remaining gap in how well activities and engagement are tailored to individual residents, which is the area families should probe most carefully on a visit.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe how residents feel genuinely heard and valued here. The care team takes time to understand each person as an individual, creating an atmosphere where people feel they matter right through to the end of their lives.
What inspectors have recorded
The manager stays closely connected with families, keeping them informed about their loved one's care and making changes based on their feedback. This open communication helps families feel involved and reassured during difficult times.
How it sits against good practice
Sometimes the hardest decisions lead to the most meaningful care.
Worth a visit
Burton Closes Hall Care Home on Haddon Road in Bakewell was rated Good at its most recent inspection in May 2023, with the report published in July 2023. This is a meaningful improvement on its previous Requires Improvement rating, and inspectors found the home to be Good across four of five domains: safe, effective, caring, and well-led. The home is a 58-bed nursing home registered to support people with dementia, learning disabilities, physical disabilities, and both older and younger adults. A named registered manager and nominated individual were in post, indicating an organised leadership structure. The one area that did not reach Good is responsive, meaning inspectors had concerns about how well the home is meeting individual needs, adapting to personal preferences, and providing meaningful engagement. This is precisely the domain that matters most to families of people with dementia, where tailored activities and individual attention are central to quality of life. Because the published report summary is brief, a great deal of specific detail about daily life is not available. Before visiting, prepare specific questions: ask to see the activities programme for the past two weeks and compare what was planned against what actually happened. Ask how staff support your parent on days when group activities are not suitable. Ask the manager what improvements were made in response to the Requires Improvement rating in responsive care, and what has changed since.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Burton Closes Hall Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Burton Closes Hall Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dignity and kindness shape every resident's journey
Dedicated nursing home Support in Bakewell
When families face difficult care decisions, they need somewhere that truly understands what matters most. Burton Closes Hall Care Home in Bakewell provides residential support for people with dementia, learning disabilities and physical needs. The care team here focuses on creating meaningful connections with each resident, particularly during life's most challenging moments.
Who they care for
The home supports younger adults and those over 65 with dementia, learning disabilities and physical disabilities. They have particular experience in providing compassionate end-of-life care.
For residents living with dementia, the team focuses on maintaining dignity and connection throughout their journey. Staff work to ensure each person feels valued and understood, adapting their approach as needs change.
“Sometimes the hardest decisions lead to the most meaningful care.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Burton Closes Hall scores in the mid-range, reflecting a genuine improvement from its previous Requires Improvement rating, with solid leadership and care practice, but a remaining gap in how well activities and engagement are tailored to individual residents, which is the area families should probe most carefully on a visit.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe how residents feel genuinely heard and valued here. The care team takes time to understand each person as an individual, creating an atmosphere where people feel they matter right through to the end of their lives.
What inspectors have recorded
The manager stays closely connected with families, keeping them informed about their loved one's care and making changes based on their feedback. This open communication helps families feel involved and reassured during difficult times.
How it sits against good practice
Sometimes the hardest decisions lead to the most meaningful care.
Worth a visit
Burton Closes Hall Care Home on Haddon Road in Bakewell was rated Good at its most recent inspection in May 2023, with the report published in July 2023. This is a meaningful improvement on its previous Requires Improvement rating, and inspectors found the home to be Good across four of five domains: safe, effective, caring, and well-led. The home is a 58-bed nursing home registered to support people with dementia, learning disabilities, physical disabilities, and both older and younger adults. A named registered manager and nominated individual were in post, indicating an organised leadership structure. The one area that did not reach Good is responsive, meaning inspectors had concerns about how well the home is meeting individual needs, adapting to personal preferences, and providing meaningful engagement. This is precisely the domain that matters most to families of people with dementia, where tailored activities and individual attention are central to quality of life. Because the published report summary is brief, a great deal of specific detail about daily life is not available. Before visiting, prepare specific questions: ask to see the activities programme for the past two weeks and compare what was planned against what actually happened. Ask how staff support your parent on days when group activities are not suitable. Ask the manager what improvements were made in response to the Requires Improvement rating in responsive care, and what has changed since.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Burton Closes Hall Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Burton Closes Hall Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dignity and kindness shape every resident's journey
Dedicated nursing home Support in Bakewell
When families face difficult care decisions, they need somewhere that truly understands what matters most. Burton Closes Hall Care Home in Bakewell provides residential support for people with dementia, learning disabilities and physical needs. The care team here focuses on creating meaningful connections with each resident, particularly during life's most challenging moments.
Who they care for
The home supports younger adults and those over 65 with dementia, learning disabilities and physical disabilities. They have particular experience in providing compassionate end-of-life care.
For residents living with dementia, the team focuses on maintaining dignity and connection throughout their journey. Staff work to ensure each person feels valued and understood, adapting their approach as needs change.
Management & ethos
The manager stays closely connected with families, keeping them informed about their loved one's care and making changes based on their feedback. This open communication helps families feel involved and reassured during difficult times.
“Sometimes the hardest decisions lead to the most meaningful care.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
