Dementia Care Home

Cambridge Court

17-19 Cambridge Road, Liverpool, Merseyside, L22 1RR

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
67/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds55
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2018-02-14

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2018-02-14

  • Is this home safe?

    Good
    The home was rated Good for safety at the March 2021 inspection, having previously held a Requires Improvement rating. This indicates that concerns in the safety domain — which could have related to medicines management, staffing levels, safeguarding, or infection control — were identified and resolved. The July 2023 desk-based review found no new information requiring the rating to be reassessed. No specific inspector observations, staffing figures, or incident data are reproduced in the publicly available report text.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the March 2021 inspection. This domain covers whether staff have the right skills and training, whether care plans are up to date and person-centred, whether residents have access to GPs and healthcare professionals, and whether food meets individual dietary needs. No specific findings — such as dementia training completion rates, GP visit frequency, or examples of how care plans are written — are reproduced in the available report text.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the March 2021 inspection, covering staff warmth, dignity, respect for privacy, and support for independence. This domain is the most important to families — 57.3% of positive family reviews across 5,409 UK care homes mention staff friendliness and warmth as their primary reason for recommendation. No direct inspector observations of staff interactions, no quotes from residents or relatives, and no specific examples of dignified care are reproduced in the publicly available report text for this home.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the March 2021 inspection. This domain assesses whether the home meets individual needs, whether activities are meaningful and tailored, whether complaints are handled well, and whether end-of-life care is planned in advance. No activity schedules, examples of individual engagement, complaint records, or end-of-life care arrangements are reproduced in the publicly available report text.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-Led domain was rated Good at the March 2021 inspection, following a period in which the home held a Requires Improvement overall rating. A named registered manager, Mrs Alena Petrie, is in post, and Mr Jagjit Sandher is listed as Nominated Individual. The improvement to Good in this domain is significant — Well-Led is the domain most strongly associated with quality trajectory, and a previously poor rating that has been genuinely addressed suggests management took accountability seriously. However, no detail about how the manager is visible to staff and residents, how governance works in practice, or how staff are supported to raise concerns is available in the published text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specialises in dementia care and supports adults over 65. They understand the unique needs that come with memory loss and work to create routines that feel familiar and reassuring. The team has experience supporting residents through different stages of dementia. They focus on maintaining dignity and comfort as needs change over time. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

67/ 100

DCC Family Score

Cambridge Court Care Home scores in the mid-range because all official inspection domains were rated Good following an improvement from Requires Improvement, but the publicly available report text contains very limited specific evidence — no direct observations, resident quotes, or detailed findings are reproduced, making it impossible to verify quality at the theme level with confidence.

Homes in North West typically score 68–82.
DCC Recommendation

Worth a visit

Cambridge Court Care Home, a 55-bed nursing home in Liverpool specialising in older adults and dementia, was rated Good across all five inspection domains following an assessment in March 2021 — a confirmed improvement from a previous Requires Improvement rating. A regulatory review in July 2023 found no evidence requiring the rating to be reconsidered. The improvement trajectory is genuinely positive: moving from Requires Improvement to an all-Good rating takes sustained effort and indicates that earlier concerns were taken seriously and addressed. However, the key limitation for families is that the publicly available inspection text contains almost no specific detail — no direct observations from inspectors, no quotes from your parent, fellow residents, or their families, and no named examples of what good practice looks like day-to-day in this home. A Good rating tells you the home met the standard; it does not tell you whether the staff are warm, whether the food is good, or whether your mum or dad will have something meaningful to do each day. Before deciding, visit in person and ask: how many permanent staff are on the dementia unit after 8pm, how often are care plans reviewed and will you be involved, and can you see last month's actual activity schedule rather than a planned one?

The three questions to ask when you visit

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In Their Own Words

How Cambridge Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Cambridge Court says about itself

Staff who genuinely care about every resident's comfort

Dedicated nursing home Support in Liverpool

When you're looking for dementia care in Liverpool, you want to know the staff will treat your loved one with real kindness. Cambridge Court Care Home focuses on caring for adults over 65, with particular expertise in supporting those living with dementia. While every family's journey is different, finding the right environment matters.

Care & specialisms

Who they care for

    The home specialises in dementia care and supports adults over 65. They understand the unique needs that come with memory loss and work to create routines that feel familiar and reassuring.

    How they describe their dementia care

    The team has experience supporting residents through different stages of dementia. They focus on maintaining dignity and comfort as needs change over time.

    “Getting a feel for the place in person can really help with such an important decision.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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