Dementia Care Home

Chandlers Ford Care Home

88 Winchester Road, Eastleigh, Hampshire, SO53 2RD

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds45
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2023-01-25

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness60
  • Activities & engagement55
  • Food quality55
  • Healthcare60
  • Management & leadership42
  • Resident happiness55
Section 02

What inspectors found

Inspected 2023-01-25

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the March 2025 inspection. No specific details about falls management, medicines administration, infection control practices, or staffing ratios are included in the published report text. The home is registered for 45 beds and cares for people living with dementia, which makes night-time staffing levels and incident-learning processes particularly important. No concerns about safety were formally recorded, but the absence of detail means families cannot draw firm conclusions from the published summary alone.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the March 2025 inspection. This domain covers care planning, staff training, healthcare access, nutrition, and how well the home meets each person's individual needs. No specific detail about dementia training content, GP access arrangements, medication management, or the quality of care plans is included in the published summary. The home lists dementia as a specialism, which means inspectors would have assessed whether staff have the skills and knowledge to support people living with dementia, though what they found in practice is not described.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the March 2025 inspection. This domain assesses whether staff treat people with kindness, respect, and dignity, and whether people are supported to maintain their independence. No specific inspector observations, resident testimony, or relative feedback are included in the published report text. The Good rating indicates that inspectors did not find concerns in this area, but families have no direct evidence from this report about how staff interact with residents in everyday moments.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the March 2025 inspection. This domain covers whether the home responds to individual needs, provides meaningful activities, supports people at the end of life, and handles complaints fairly. No specific detail about the activities programme, individual engagement for people with advanced dementia, end-of-life care arrangements, or complaint outcomes is included in the published summary. The home's dementia specialism implies inspectors assessed responsiveness to the particular needs of this group, but findings are not described.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Requires Improvement at the March 2025 inspection. This is the only domain not rated Good, and it represents a decline from the home's previous overall Good rating. The registered manager is Mrs Mofebisola Ayodele Adeosun, and the nominated individual is Ms Anna Gretchen Selby. The home is operated by HC-One Limited. No specific detail about what the Requires Improvement finding relates to, what governance failures were identified, or what the home's improvement plan looks like is included in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team supports adults across different age groups, including those under 65 who need residential care. They provide specialist dementia support alongside general care for older adults. The home has experience caring for people at different stages of dementia. Their approach includes supporting residents who need help with daily activities and those requiring more complex care. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Chandlers Ford Care Home scores 62 out of 100. Four of the five inspection domains were rated Good, but the Well-led domain was rated Requires Improvement, and the inspection report provides very little specific detail to reassure families about day-to-day life.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Chandlers Ford Care Home, at 88 Winchester Road, Eastleigh, was assessed most recently in March 2025 with the report published in May 2025. The inspection found the home to be Good in four of its five domains: Safe, Effective, Caring, and Responsive. The Well-led domain was rated Requires Improvement, representing a decline from its previous overall Good rating. The home is registered for 45 beds and lists dementia, nursing care, and support for both older and younger adults among its specialisms. The main concern is what this report does not tell you. The published summary is thin on specific detail, meaning families cannot easily verify what good care looks like here on a day-to-day basis. The Requires Improvement in Well-led is particularly important because leadership stability and management quality are among the strongest predictors of whether good care is sustained over time. On a visit, ask the registered manager directly what the Requires Improvement finding related to, what has changed since, and ask to see evidence of improvements made. Also ask how many permanent staff are on the dementia unit after 8pm, and what the home's agency usage looks like across recent months.

The three questions to ask when you visit

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In Their Own Words

How Chandlers Ford Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Chandlers Ford Care Home says about itself

Specialist dementia care for adults in Chandlers Ford

Compassionate Care in Eastleigh at Chandlers Ford Care Home

Chandlers Ford Care Home in Eastleigh provides residential care with a focus on supporting people living with dementia. The home welcomes both younger adults under 65 and older residents who need specialist support. Located in the heart of the South East, they offer dedicated dementia care alongside general residential services.

Care & specialisms

Who they care for

    The team supports adults across different age groups, including those under 65 who need residential care. They provide specialist dementia support alongside general care for older adults.

    How they describe their dementia care

    The home has experience caring for people at different stages of dementia. Their approach includes supporting residents who need help with daily activities and those requiring more complex care.

    “To learn more about their specialist services, arranging a visit would give you the clearest picture of what they offer.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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