Fleming House
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds55
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2019-09-18
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe finding helpful staff who really listen and adapt to what each resident needs. The care team seems to understand that small adjustments in daily routines can make a big impact on comfort and wellbeing.
The eight family priority themes
- Staff warmth70
- Compassion & dignity70
- Cleanliness65
- Activities & engagement82
- Food quality55
- Healthcare68
- Management & leadership70
- Resident happiness68
What inspectors found
Inspected 2019-09-18
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the August 2019 inspection. This domain covers care planning, dementia-specific training, healthcare access, and food quality. The home lists dementia as a specialism and provides nursing care, meaning clinical effectiveness and training were scrutinised. The published summary does not reproduce specific findings about care plan quality, GP access arrangements, or food provision. No resident or relative testimony about food, health monitoring, or training is included in the available text.Is this home caring?
The Caring domain was rated Good at the August 2019 inspection. This domain examines whether staff treat residents with warmth, respect their dignity, and support their independence. The published report does not include direct quotes from residents or relatives about their experience of staff interactions. No specific inspector observations about how staff spoke to residents, used preferred names, or responded to distress are reproduced in the available text. The Good rating indicates inspectors were satisfied, but the evidence behind it is not visible in the published summary.Is the home responsive?
The Responsive domain was rated Outstanding at the August 2019 inspection, which is the highest possible rating and is awarded to fewer than 5% of care homes inspected. An Outstanding Responsive rating requires strong, specific evidence that the home tailors its approach to each individual, offers varied and meaningful activities, and responds effectively to changing needs and complaints. The home cares for people with dementia, and an Outstanding rating in this domain suggests inspectors found good evidence of individualised engagement. The published summary does not reproduce the supporting evidence, observations, or quotes behind this rating.Is the home well-led?
The Well-led domain was rated Good at the August 2019 inspection, having previously contributed to a Requires Improvement overall rating. The registered manager is named as Mrs Wendy Burrett and the nominated individual as Mrs Jane Selvage. The home is operated by Hampshire County Council, providing a public sector governance structure. The published text does not reproduce specific findings about management visibility, staff culture, complaints handling, or quality assurance systems. The improvement from the previous inspection suggests leadership drove the necessary changes.
Source: CQC inspection report →
What the evidence base says
Fleming House provides nursing care for adults both under and over 65, recognising that care needs don't always fit age brackets. They also offer specialised dementia support alongside their general nursing services. The home includes dementia care within their nursing provision, supporting residents who need this specialised approach. Their experience caring for different age groups means they understand how dementia affects people at various life stages. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Fleming House scored well on activities and engagement, where inspectors rated it Outstanding, but many themes score in the mid-range because the published report is brief and lacks the specific observations, quotes, and detail that would push scores higher. The overall picture is positive but families will need to fill significant gaps by visiting and asking questions directly.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families describe finding helpful staff who really listen and adapt to what each resident needs. The care team seems to understand that small adjustments in daily routines can make a big impact on comfort and wellbeing.
What inspectors have recorded
The home maintained consistent care standards even during the pandemic disruption, which speaks to their organisational resilience. Staff appear genuinely focused on resident welfare in their day-to-day approach.
How it sits against good practice
Getting to know Fleming House in person will help you understand if their approach feels right for your family.
Worth a visit
Fleming House Care Home with Nursing, on Heron Square in Eastleigh, was rated Good overall at its last inspection in August 2019, having previously been rated Requires Improvement. That improvement matters: it shows the home identified its weaknesses and addressed them. The standout finding is an Outstanding rating for Responsive care, meaning inspectors found strong evidence that the home tailors activities and engagement to individuals rather than offering a one-size-fits-all programme. All other domains, covering safety, effectiveness, caring, and leadership, were rated Good. The main caution here is that the published inspection text is brief, and the last full inspection was in August 2019. A review carried out in July 2023 found no reason to change the rating, but that review was based on data rather than a fresh visit from an inspector. The home is run by Hampshire County Council, which provides some governance stability, but families should treat a visit as essential. Ask to see current staffing rotas, find out how many permanent staff are on the dementia unit at night, and observe how staff interact with residents during unstructured time.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Fleming House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Fleming House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dedicated nursing care that puts residents first in Eastleigh
Nursing home in Eastleigh: True Peace of Mind
When you're searching for the right care in Eastleigh, finding staff who genuinely respond to individual needs makes all the difference. Fleming House Care Home with Nursing focuses on providing attentive support for both younger adults and those over 65, including specialised dementia care. Their nursing team showed real dedication even through the challenges of recent years.
Who they care for
Fleming House provides nursing care for adults both under and over 65, recognising that care needs don't always fit age brackets. They also offer specialised dementia support alongside their general nursing services.
The home includes dementia care within their nursing provision, supporting residents who need this specialised approach. Their experience caring for different age groups means they understand how dementia affects people at various life stages.
“Getting to know Fleming House in person will help you understand if their approach feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Fleming House scored well on activities and engagement, where inspectors rated it Outstanding, but many themes score in the mid-range because the published report is brief and lacks the specific observations, quotes, and detail that would push scores higher. The overall picture is positive but families will need to fill significant gaps by visiting and asking questions directly.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families describe finding helpful staff who really listen and adapt to what each resident needs. The care team seems to understand that small adjustments in daily routines can make a big impact on comfort and wellbeing.
What inspectors have recorded
The home maintained consistent care standards even during the pandemic disruption, which speaks to their organisational resilience. Staff appear genuinely focused on resident welfare in their day-to-day approach.
How it sits against good practice
Getting to know Fleming House in person will help you understand if their approach feels right for your family.
Worth a visit
Fleming House Care Home with Nursing, on Heron Square in Eastleigh, was rated Good overall at its last inspection in August 2019, having previously been rated Requires Improvement. That improvement matters: it shows the home identified its weaknesses and addressed them. The standout finding is an Outstanding rating for Responsive care, meaning inspectors found strong evidence that the home tailors activities and engagement to individuals rather than offering a one-size-fits-all programme. All other domains, covering safety, effectiveness, caring, and leadership, were rated Good. The main caution here is that the published inspection text is brief, and the last full inspection was in August 2019. A review carried out in July 2023 found no reason to change the rating, but that review was based on data rather than a fresh visit from an inspector. The home is run by Hampshire County Council, which provides some governance stability, but families should treat a visit as essential. Ask to see current staffing rotas, find out how many permanent staff are on the dementia unit at night, and observe how staff interact with residents during unstructured time.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Fleming House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Fleming House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dedicated nursing care that puts residents first in Eastleigh
Nursing home in Eastleigh: True Peace of Mind
When you're searching for the right care in Eastleigh, finding staff who genuinely respond to individual needs makes all the difference. Fleming House Care Home with Nursing focuses on providing attentive support for both younger adults and those over 65, including specialised dementia care. Their nursing team showed real dedication even through the challenges of recent years.
Who they care for
Fleming House provides nursing care for adults both under and over 65, recognising that care needs don't always fit age brackets. They also offer specialised dementia support alongside their general nursing services.
The home includes dementia care within their nursing provision, supporting residents who need this specialised approach. Their experience caring for different age groups means they understand how dementia affects people at various life stages.
Management & ethos
The home maintained consistent care standards even during the pandemic disruption, which speaks to their organisational resilience. Staff appear genuinely focused on resident welfare in their day-to-day approach.
“Getting to know Fleming House in person will help you understand if their approach feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
