Cliff House Nursing & Residential Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds40
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2018-12-11
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe staff who take time to chat with residents and relatives, making everyone feel heard. There's a warmth here that comes through in the everyday interactions between carers and residents.
The eight family priority themes
- Staff warmth50
- Compassion & dignity50
- Cleanliness50
- Activities & engagement50
- Food quality50
- Healthcare50
- Management & leadership55
- Resident happiness50
What inspectors found
Inspected 2018-12-11
Is this home safe?
Is the care effective?
The effective domain was rated Good in November 2018. The published report gives no specific detail about dementia training content, care plan quality, GP access arrangements, or how food and nutritional needs are managed. The home lists dementia as a specialism, which implies some level of specialist knowledge, but no training records or qualification details were published.Is this home caring?
The caring domain was rated Good at the November 2018 inspection. No specific observations about staff warmth, preferred names, privacy, or the pace of care were included in the published summary. No resident or relative testimony was recorded in the published text. A Good rating in this domain indicates inspectors found no concerns at the time of the visit.Is the home responsive?
The responsive domain was rated Good in November 2018. The published report includes no detail about the activity programme, one-to-one engagement for people who cannot join groups, outdoor access, or end-of-life planning. With a specialism in dementia, the home should be providing individualised activity support, but no evidence of this appears in the published findings.Is the home well-led?
Leadership was rated Good in November 2018. Mrs Kim Gallagher is named as the Nominated Individual for Knightingale Care Limited. The published report does not name the registered manager, give their tenure, describe the management culture, or explain how the home handles staff concerns or complaints. No governance detail was published.
Source: CQC inspection report →
What the evidence base says
The home cares for adults both under and over 65, including those living with dementia, mental health conditions, and physical disabilities. While dementia care is provided here, families considering the home for someone with dementia might want to ask about specific approaches and activities during their visit. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Every domain was rated Good at the November 2018 inspection, which is a positive baseline. However, the published report contains very little specific detail, so scores reflect confirmed ratings rather than rich observed evidence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe staff who take time to chat with residents and relatives, making everyone feel heard. There's a warmth here that comes through in the everyday interactions between carers and residents.
What inspectors have recorded
The team here focuses on keeping residents safe while maintaining their dignity. Families feel confident that their relatives receive good personal care from staff who know what they're doing.
How it sits against good practice
For many families, finding somewhere that combines friendliness with competent care makes all the difference.
Worth a visit
Cliff House Care Home, on Cliff Hill in Chesterfield, was rated Good across all five inspection domains at its last inspection in November 2018. A desktop review carried out in July 2023 found no evidence requiring a change to that rating. The home is registered to support up to 40 people and lists dementia, mental health conditions, and physical disabilities among its specialisms. The main uncertainty here is the age and limited detail of the published inspection report. A 2018 inspection is now more than six years old, and the published summary contains very little specific evidence about staffing, care quality, or daily life for your parent. Before making any decision, visit in person, ask the manager to show you last week's actual staffing rota, and find out how many permanent dementia-trained staff work on the unit your parent would live on.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Cliff House Nursing & Residential Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Cliff House Nursing & Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where friendly staff help residents feel genuinely welcomed and safe
Cliff House Care Home – Your Trusted residential home
When families visit Cliff House Care Home in Chesterfield, they often mention how approachable the staff feel from the very first meeting. This care home supports residents with various needs, including dementia and mental health conditions, focusing on creating a welcoming atmosphere where people feel comfortable asking questions and sharing concerns.
Who they care for
The home cares for adults both under and over 65, including those living with dementia, mental health conditions, and physical disabilities.
While dementia care is provided here, families considering the home for someone with dementia might want to ask about specific approaches and activities during their visit.
“For many families, finding somewhere that combines friendliness with competent care makes all the difference.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Every domain was rated Good at the November 2018 inspection, which is a positive baseline. However, the published report contains very little specific detail, so scores reflect confirmed ratings rather than rich observed evidence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe staff who take time to chat with residents and relatives, making everyone feel heard. There's a warmth here that comes through in the everyday interactions between carers and residents.
What inspectors have recorded
The team here focuses on keeping residents safe while maintaining their dignity. Families feel confident that their relatives receive good personal care from staff who know what they're doing.
How it sits against good practice
For many families, finding somewhere that combines friendliness with competent care makes all the difference.
Worth a visit
Cliff House Care Home, on Cliff Hill in Chesterfield, was rated Good across all five inspection domains at its last inspection in November 2018. A desktop review carried out in July 2023 found no evidence requiring a change to that rating. The home is registered to support up to 40 people and lists dementia, mental health conditions, and physical disabilities among its specialisms. The main uncertainty here is the age and limited detail of the published inspection report. A 2018 inspection is now more than six years old, and the published summary contains very little specific evidence about staffing, care quality, or daily life for your parent. Before making any decision, visit in person, ask the manager to show you last week's actual staffing rota, and find out how many permanent dementia-trained staff work on the unit your parent would live on.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Cliff House Nursing & Residential Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Cliff House Nursing & Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where friendly staff help residents feel genuinely welcomed and safe
Cliff House Care Home – Your Trusted residential home
When families visit Cliff House Care Home in Chesterfield, they often mention how approachable the staff feel from the very first meeting. This care home supports residents with various needs, including dementia and mental health conditions, focusing on creating a welcoming atmosphere where people feel comfortable asking questions and sharing concerns.
Who they care for
The home cares for adults both under and over 65, including those living with dementia, mental health conditions, and physical disabilities.
While dementia care is provided here, families considering the home for someone with dementia might want to ask about specific approaches and activities during their visit.
Management & ethos
The team here focuses on keeping residents safe while maintaining their dignity. Families feel confident that their relatives receive good personal care from staff who know what they're doing.
The home & environment
Mealtimes offer proper choice, with staff happy to provide alternatives when the main options don't appeal. This flexibility around food preferences matters to residents who want some control over their daily routines.
“For many families, finding somewhere that combines friendliness with competent care makes all the difference.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
