Alexandra Grange
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds54
- SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions
- Last inspected2023-06-21
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families visiting regularly have found staff warm and approachable, taking time to chat and engage with both residents and visitors. The home runs a programme of activities and outings that keeps residents engaged throughout the week.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2023-06-21
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the June 2023 inspection. Alexandra Grange lists dementia care as a specialism, so inspectors would typically have reviewed care plans, dementia training records, and healthcare access. No specific detail about any of these areas is included in the published summary. The improvement from Requires Improvement suggests that whatever shortfalls were identified previously have been addressed to inspectors' satisfaction.Is this home caring?
The Caring domain was rated Good at the June 2023 inspection. This domain covers staff warmth, dignity, privacy, and whether people are treated as individuals. The improvement from Requires Improvement in this area is significant because Caring ratings reflect what inspectors directly observed during visits. No specific observations, staff behaviours, or resident or relative quotes are included in the published summary.Is the home responsive?
The Responsive domain was rated Good at the June 2023 inspection. This domain covers activities, how the home responds to individual needs and preferences, and end-of-life planning. No details about the activities programme, how activities are adapted for people with different stages of dementia, or how complaints are handled are included in the published summary.Is the home well-led?
The Well-led domain was rated Good at the June 2023 inspection. A named registered manager, Miss Lisa Michelle Roscoe, is recorded as in post, and Mr Keith Lowe is listed as the nominated individual for the operating organisation, Cuerden Developments Ltd. The improvement from Requires Improvement suggests inspectors found meaningful governance progress. No specific examples of leadership practice, staff culture, or audit activity are described in the published text.
Source: CQC inspection report →
What the evidence base says
The team at Alexandra Grange cares for people over 65, with particular experience supporting residents with dementia and mental health conditions. For residents living with dementia, the home provides specialist support within its broader programme of care. Staff work with families to understand each person's individual needs and preferences. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Alexandra Grange has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published inspection text contains very limited specific detail, so most scores sit in the 65-72 range reflecting a positive but evidence-thin picture.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families visiting regularly have found staff warm and approachable, taking time to chat and engage with both residents and visitors. The home runs a programme of activities and outings that keeps residents engaged throughout the week.
What inspectors have recorded
How it sits against good practice
If you're considering Alexandra Grange, it's worth arranging a visit to see the facilities and meet the team yourself.
Worth a visit
Alexandra Grange in Wigan, rated Good at its most recent inspection in June 2023, has made a notable improvement from its previous Requires Improvement rating across all five inspection domains, including Safe, Effective, Caring, Responsive, and Well-led. The home is registered for 54 beds and specialises in dementia care, care for adults over 65, and mental health conditions. A named registered manager is in post, which is a basic but important indicator of stable leadership. The main limitation for families reading this report is that the published inspection text is exceptionally brief and contains no specific observations, direct quotes from residents or relatives, or concrete examples to support the Good ratings. This does not mean the ratings are wrong, but it does mean you cannot rely on this report alone to understand what daily life at Alexandra Grange looks like for your mum or dad. Plan a visit, ask to see last week's actual staffing rota (including night shifts), request details of the dementia-specific activities programme, and ask how the home communicates with families when health changes occur.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Alexandra Grange measures up against the other homes you’re considering. Free account.
In Their Own Words
How Alexandra Grange describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Spacious Wigan home offering activities and mental health support
Compassionate Care in Wigan at Cuerden Developments Limited – Alexandra Grange
Alexandra Grange in Wigan provides care for older adults, including those living with dementia and mental health conditions. The home sits in well-maintained grounds with spacious accommodation that families have found comfortable and clean. Some visitors speak warmly about the friendliness of staff and the programme of trips and activities on offer.
Who they care for
The team at Alexandra Grange cares for people over 65, with particular experience supporting residents with dementia and mental health conditions.
For residents living with dementia, the home provides specialist support within its broader programme of care. Staff work with families to understand each person's individual needs and preferences.
“If you're considering Alexandra Grange, it's worth arranging a visit to see the facilities and meet the team yourself.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Alexandra Grange has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published inspection text contains very limited specific detail, so most scores sit in the 65-72 range reflecting a positive but evidence-thin picture.
Homes in North West typically score 68–82.The three-lens summary
What families tell us
Families visiting regularly have found staff warm and approachable, taking time to chat and engage with both residents and visitors. The home runs a programme of activities and outings that keeps residents engaged throughout the week.
What inspectors have recorded
How it sits against good practice
If you're considering Alexandra Grange, it's worth arranging a visit to see the facilities and meet the team yourself.
Worth a visit
Alexandra Grange in Wigan, rated Good at its most recent inspection in June 2023, has made a notable improvement from its previous Requires Improvement rating across all five inspection domains, including Safe, Effective, Caring, Responsive, and Well-led. The home is registered for 54 beds and specialises in dementia care, care for adults over 65, and mental health conditions. A named registered manager is in post, which is a basic but important indicator of stable leadership. The main limitation for families reading this report is that the published inspection text is exceptionally brief and contains no specific observations, direct quotes from residents or relatives, or concrete examples to support the Good ratings. This does not mean the ratings are wrong, but it does mean you cannot rely on this report alone to understand what daily life at Alexandra Grange looks like for your mum or dad. Plan a visit, ask to see last week's actual staffing rota (including night shifts), request details of the dementia-specific activities programme, and ask how the home communicates with families when health changes occur.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Alexandra Grange measures up against the other homes you’re considering. Free account.
In Their Own Words
How Alexandra Grange describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Spacious Wigan home offering activities and mental health support
Compassionate Care in Wigan at Cuerden Developments Limited – Alexandra Grange
Alexandra Grange in Wigan provides care for older adults, including those living with dementia and mental health conditions. The home sits in well-maintained grounds with spacious accommodation that families have found comfortable and clean. Some visitors speak warmly about the friendliness of staff and the programme of trips and activities on offer.
Who they care for
The team at Alexandra Grange cares for people over 65, with particular experience supporting residents with dementia and mental health conditions.
For residents living with dementia, the home provides specialist support within its broader programme of care. Staff work with families to understand each person's individual needs and preferences.
The home & environment
The building itself offers spacious rooms and communal areas that visitors have found clean and comfortable. The home maintains its physical environment well, creating pleasant spaces for residents to spend their days.
“If you're considering Alexandra Grange, it's worth arranging a visit to see the facilities and meet the team yourself.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
