Dementia Care Home

St Georges Care Home

Windsor Street, Wigan, Greater Manchester, WN1 3TG

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds50
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2021-12-01

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2021-12-01

  • Is this home safe?

    Good
    The Safe domain was rated Good at the November 2021 inspection, representing an improvement from the previous Requires Improvement rating. The published summary does not reproduce specific detail on staffing ratios, night cover, medicines management, or falls data. The home supports people with dementia and physical disabilities across 50 beds, making staffing levels and consistency particularly important. No concerns were identified at the point of inspection.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good. The home lists dementia as a specialism and cares for both younger adults and older people, as well as those with physical disabilities. The published summary does not include specific detail on training completion rates, care plan content, GP access arrangements, or food quality observations. No concerns were flagged by inspectors in this domain.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good. This domain covers staff warmth, dignity, respect, and independence. The published inspection summary does not include direct quotes from residents or relatives, nor specific observations of staff interactions such as use of preferred names, pace of care, or response to distress. No concerns were identified in this domain.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good. This domain covers activities, individual engagement, and how well the home adapts to each person's preferences and needs. The published summary does not describe specific activity programmes, name any activity coordinators, or provide examples of how individual residents' interests or routines are accommodated. No concerns were identified in this domain.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good, and both a registered manager (Mrs Debra Ann Banks) and a nominated individual (Mrs Sheena Gudhka) are named and confirmed to be in post. The inspection took place in November 2021 and the rating was reviewed in July 2023 with no change required. The published summary does not describe the management culture, staff feedback mechanisms, incident learning systems, or quality monitoring in specific terms.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team supports adults both under and over 65, including those with physical disabilities. They provide specialist dementia care alongside general residential support. St George's includes dementia care as part of their specialist services. They support residents at different stages of dementia alongside their other care needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

St George's (Wigan) Limited was rated Good across all five inspection domains, an improvement from its previous Requires Improvement rating, but the published report contains limited specific detail, observations, or direct testimony to support scores above the mid-range on most themes.

Homes in North West typically score 68–82.
DCC Recommendation

Worth a visit

St George's (Wigan) Limited, on Windsor Street in Wigan, was rated Good at its inspection in November 2021, across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful improvement from a previous Requires Improvement rating, and a named registered manager was confirmed to be in post. The home supports up to 50 people, including those living with dementia and physical disabilities, across both under-65 and over-65 age groups. The main limitation here is the published inspection summary contains very little specific detail: no direct quotes from residents or families, no named observations of care in practice, and no staffing ratios or activity descriptions. A Good rating is reassuring, but you should not rely on it alone. Before committing to this home for your parent, visit in person and ask to see the staffing rota for a typical week, including nights. Ask specifically what dementia training staff have completed, how often care plans are reviewed, and whether families are invited to those reviews.

The three questions to ask when you visit

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In Their Own Words

How St Georges Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What St Georges Care Home says about itself

Specialist care for older adults and those with complex needs in Wigan

St George's (Wigan) Limited – Your Trusted nursing home

St George's in Wigan provides residential care for adults across different age groups, including those under 65. The home offers specialist support for people living with dementia and physical disabilities. Located in the North West, they work with residents who need focused care and support.

Care & specialisms

Who they care for

    The team supports adults both under and over 65, including those with physical disabilities. They provide specialist dementia care alongside general residential support.

    How they describe their dementia care

    St George's includes dementia care as part of their specialist services. They support residents at different stages of dementia alongside their other care needs.

    “If you're exploring care options in Wigan, the team can discuss how they might support your loved one's specific needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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