Eastbourne House Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds72
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2018-08-22
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2018-08-22
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the January 2022 inspection. This domain covers training, care planning, healthcare access, nutrition, and how well the home acts on information about each resident. No specific examples of care plan content, GP involvement, or dementia training are described in the published summary. The home's specialisms include dementia and mental health conditions, which means effective, individually tailored care planning is particularly important for the people who live here.Is this home caring?
The Caring domain was rated Good at the January 2022 inspection. This domain covers staff warmth, dignity, respect, and whether residents are treated as individuals. No direct observations of staff interactions are recorded in the published summary, and no resident or relative quotes are included. The absence of specific detail makes it difficult to assess the texture of daily care from the published findings alone.Is the home responsive?
The Responsive domain was rated Good at the January 2022 inspection. This domain covers activities, individual engagement, and whether the home responds to complaints and changing needs. The published summary contains no specific examples of activities, no description of the activities programme, and no information about how the home supports people who cannot participate in group activities. For a home with dementia as a listed specialism, individual engagement for people in later stages of the condition is a particularly important question.Is the home well-led?
The Well-led domain was rated Good at the January 2022 inspection. A registered manager (Miss Debbie White) and a nominated individual (Ms Anna Gretchen Selby) are named and in post. This domain covers governance, learning from incidents, staff culture, and whether the home acts on feedback. The published summary contains no specific examples of governance arrangements, no description of how the home learns from incidents, and no staff or resident feedback on the culture of the home.
Source: CQC inspection report →
What the evidence base says
The team here supports people with various needs including dementia, mental health conditions, physical disabilities and sensory impairments. They care for both younger adults and those over 65, adapting their approach to suit each person's circumstances. For residents living with dementia, the home provides specialised support tailored to individual needs. The team understands how dementia affects people differently and works to maintain dignity and comfort throughout each person's journey. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Eastbourne House achieved a Good rating across all five inspection domains, which is a positive baseline. However, the published inspection text provides very limited specific detail, so most scores sit in the 65-72 range reflecting positive but undetailed findings rather than strongly evidenced practice.
Homes in North East typically score 68–82.Worth a visit
Eastbourne House in Whitley Bay was rated Good across all five inspection domains at its last inspection in January 2022. The home, run by HC-One No.2 Limited, has a named registered manager and a nominated individual in post, which is a basic but important sign of organisational accountability. The Good rating across Safe, Effective, Caring, Responsive, and Well-led is a positive signal and places this home in the majority of UK care homes that meet the standard threshold. The honest limitation here is that the published inspection summary contains very little specific detail: no direct observations of staff interactions, no resident or relative quotes, and no specific findings about food, activities, night staffing, or dementia-specific practice. A Good rating tells you the home met the required standard on the day, but it does not tell you what day-to-day life feels like for your parent. This inspection is also from January 2022, now over three years old, so you should treat it as a starting point rather than a current picture. When you visit, ask to see last week's actual staffing rota, speak to relatives of current residents if possible, and observe how staff interact with residents in corridors and communal spaces during your tour.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Eastbourne House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Eastbourne House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia and disability care near the coast
Eastbourne House – Your Trusted residential home
When someone needs complex care for dementia, mental health conditions or physical disabilities, finding the right support matters deeply. Eastbourne House in Whitley Bay provides specialist residential care for adults of all ages, with particular expertise in sensory impairments and mental health support. The home sits close to the North East coast, offering a quieter setting for those who need focused, individualised care.
Who they care for
The team here supports people with various needs including dementia, mental health conditions, physical disabilities and sensory impairments. They care for both younger adults and those over 65, adapting their approach to suit each person's circumstances.
For residents living with dementia, the home provides specialised support tailored to individual needs. The team understands how dementia affects people differently and works to maintain dignity and comfort throughout each person's journey.
“If you'd like to understand more about their specialist care approach, visiting Eastbourne House could help you decide if it feels right.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Eastbourne House achieved a Good rating across all five inspection domains, which is a positive baseline. However, the published inspection text provides very limited specific detail, so most scores sit in the 65-72 range reflecting positive but undetailed findings rather than strongly evidenced practice.
Homes in North East typically score 68–82.Worth a visit
Eastbourne House in Whitley Bay was rated Good across all five inspection domains at its last inspection in January 2022. The home, run by HC-One No.2 Limited, has a named registered manager and a nominated individual in post, which is a basic but important sign of organisational accountability. The Good rating across Safe, Effective, Caring, Responsive, and Well-led is a positive signal and places this home in the majority of UK care homes that meet the standard threshold. The honest limitation here is that the published inspection summary contains very little specific detail: no direct observations of staff interactions, no resident or relative quotes, and no specific findings about food, activities, night staffing, or dementia-specific practice. A Good rating tells you the home met the required standard on the day, but it does not tell you what day-to-day life feels like for your parent. This inspection is also from January 2022, now over three years old, so you should treat it as a starting point rather than a current picture. When you visit, ask to see last week's actual staffing rota, speak to relatives of current residents if possible, and observe how staff interact with residents in corridors and communal spaces during your tour.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Eastbourne House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Eastbourne House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist dementia and disability care near the coast
Eastbourne House – Your Trusted residential home
When someone needs complex care for dementia, mental health conditions or physical disabilities, finding the right support matters deeply. Eastbourne House in Whitley Bay provides specialist residential care for adults of all ages, with particular expertise in sensory impairments and mental health support. The home sits close to the North East coast, offering a quieter setting for those who need focused, individualised care.
Who they care for
The team here supports people with various needs including dementia, mental health conditions, physical disabilities and sensory impairments. They care for both younger adults and those over 65, adapting their approach to suit each person's circumstances.
For residents living with dementia, the home provides specialised support tailored to individual needs. The team understands how dementia affects people differently and works to maintain dignity and comfort throughout each person's journey.
“If you'd like to understand more about their specialist care approach, visiting Eastbourne House could help you decide if it feels right.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
