Dementia Care Home

Elderholme

Clatterbridge Road, Wirral, Merseyside, CH63 4JY

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds64
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities, Sensory impairment
  • Last inspected2023-11-01

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families visiting Elderholme often mention feeling genuinely welcomed, with staff offering cups of tea and taking time to chat. Some describe the personal touches that help residents feel comfortable and involved in their own care choices.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity74
  • Cleanliness60
  • Activities & engagement62
  • Food quality62
  • Healthcare60
  • Management & leadership74
  • Resident happiness68
Section 02

What inspectors found

Inspected 2023-11-01

  • Is this home safe?

    Requires improvement
    Safety was rated Requires Improvement at the September 2023 inspection, making it the only domain below Good. This means inspectors identified concerns that had not been fully addressed. The published summary does not detail the specific safety issues found. The home cares for up to 64 people with a range of needs including dementia, physical disabilities, and sensory impairments, which makes robust safety systems especially important. An improvement plan should be in place; the home should be able to show you what it covers.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the September 2023 inspection. This domain covers whether care plans reflect individual needs, whether staff have the right training, and whether your parent's health needs would be properly monitored and responded to. Dementia is a registered specialism at this home, and the Good rating indicates inspectors were satisfied with training and care planning standards. Specific detail about care plan content, GP access frequency, or dementia training content is not available in the published summary.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the September 2023 inspection. This domain covers how staff treat the people who live at the home, including dignity, respect, privacy, and independence. Inspectors were satisfied with the standard of care they observed. No specific quotes from residents or relatives are available in the published summary, and the detail of what inspectors observed is not set out in the published findings.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the September 2023 inspection. This domain covers whether the home tailors care to the individual, provides meaningful activities, and plans appropriately for end of life. The home serves people with a range of needs including dementia, learning disabilities, physical disabilities, and sensory impairments, which means responsiveness to individual difference is especially important. Specific detail about the activity programme, individual engagement, or end-of-life planning is not available in the published summary.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the September 2023 inspection. A named Registered Manager, Ms Ramune Zabeliauske, is in post, and a Nominated Individual is also recorded. The overall improvement from Requires Improvement to Good suggests the leadership team has been able to make meaningful changes since the previous inspection. The published summary does not detail how long the current manager has been in post or how staff describe the culture of the home.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for people with sensory impairments, learning disabilities and physical disabilities. They support both younger adults under 65 and older residents, with specialist knowledge in dementia care. Elderholme has experience supporting residents with dementia as part of their broader nursing care. The team works with people at different stages of their dementia journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Elderholme Nursing Home scores 72 out of 100, reflecting genuine strengths in caring and leadership that lifted it from Requires Improvement to Good overall, balanced against a Safety domain that still requires improvement and limited inspection detail on several themes families care about most.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families visiting Elderholme often mention feeling genuinely welcomed, with staff offering cups of tea and taking time to chat. Some describe the personal touches that help residents feel comfortable and involved in their own care choices.

Lens 02

What inspectors have recorded

The nursing team shows particular care towards family members during difficult times, providing emotional support when it's needed most. Families report that staff respond promptly when residents need their prescribed medications.

Lens 03

How it sits against good practice

If you're considering Elderholme for someone you love, visiting in person will help you get a feel for whether it's the right fit.

DCC Recommendation

Worth a visit

Elderholme Nursing Home, on Clatterbridge Road in Wirral, was rated Good overall at its inspection in September 2023, an improvement on its previous rating of Requires Improvement. The Caring, Effective, Responsive, and Well-led domains all received Good ratings, indicating that inspectors found genuine strengths in how staff treat the people who live there, how care is planned and delivered, and how the home is managed. A named Registered Manager is in post, which is a positive sign of stability. The important caveat for any family considering this home is that Safety was rated Requires Improvement, meaning inspectors found concerns in this domain that had not yet been fully resolved at the time of the inspection. The published summary does not give full detail on what those concerns were, so this is the most important question to pursue before making a decision. Ask the manager directly what the Safety concerns were, what has been done to address them, and whether a re-inspection has taken place or is planned. On your visit, pay particular attention to night staffing numbers, how agency staff are used, and whether the environment feels safe and well-supervised for someone with dementia.

The three questions to ask when you visit

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In Their Own Words

How Elderholme describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Elderholme says about itself

Family-focused nursing care that puts visitors at ease

Dedicated nursing home Support in Wirral

Elderholme Nursing Home in Wirral brings a personal touch to nursing care, with staff who take time to welcome families alongside their residents. The home supports people with various needs, including physical disabilities, sensory impairments and dementia. Located in the North West, they provide both long-term care and support for younger adults with complex needs.

Care & specialisms

Who they care for

    The home cares for people with sensory impairments, learning disabilities and physical disabilities. They support both younger adults under 65 and older residents, with specialist knowledge in dementia care.

    How they describe their dementia care

    Elderholme has experience supporting residents with dementia as part of their broader nursing care. The team works with people at different stages of their dementia journey.

    “If you're considering Elderholme for someone you love, visiting in person will help you get a feel for whether it's the right fit.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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