Dementia Care Home

Elizabeth Fleming Care Home

Off Market Street, Houghton Le Spring, Tyne and Wear, DH5 9DY

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds36
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2022-11-18

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors mention being greeted warmly when they arrive, and there's a programme of activities keeping residents engaged. Cinema nights, arts and crafts sessions and sing-alongs happen regularly throughout the week.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement55
  • Food quality55
  • Healthcare68
  • Management & leadership72
  • Resident happiness68
Section 02

What inspectors found

Inspected 2022-11-18

  • Is this home safe?

    Good
    The inspection rated this domain Good. Elizabeth Fleming is registered to provide nursing care, meaning registered nurses should be available around the clock. The home cares for people with dementia, mental health conditions, and physical disabilities, all of which require consistent, skilled staffing. No specific detail on falls management, medicines, infection control, or night staffing ratios was included in the published report.
    Verified by inspector
  • Is the care effective?

    Good
    The inspection rated this domain Good. The home holds a nursing registration and lists dementia as a specialism, which implies a trained workforce. No specific detail on care plan quality, GP access, dementia training content, or food provision was included in the published report.
    Verified by inspector
  • Is this home caring?

    Good
    The inspection rated this domain Good. No direct observations of staff interactions, quotes from residents, or specific examples of dignity and respect in practice were included in the published report. The Good rating indicates inspectors were satisfied, but the evidence behind that judgement is not visible in the published text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The inspection rated this domain Good. The home accepts residents with a wide range of needs including dementia, mental health conditions, and physical disabilities. No specific detail on the activity programme, individual engagement, end-of-life care, or how the home responds to changing needs was included in the published report.
    Verified by inspector
  • Is the home well-led?

    Good
    The inspection rated this domain Good. A named registered manager, Miss Lesley Ann Richardson, is recorded as being in post, with Mrs Kirsty Crozier listed as nominated individual. No specific detail on management visibility, staff culture, governance processes, or how the home handles complaints was included in the published report.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults of all ages with various needs, including dementia, mental health conditions and physical disabilities. Residents with dementia are supported here alongside those with other care needs, with staff responding to individual requirements as they arise. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Elizabeth Fleming Care Home scored Good across all five inspection domains, which is a positive baseline. However, the published inspection report contains very little specific detail, so most scores sit in the 'present but unverified' range rather than the higher bands reserved for homes with direct observations and testimony.

Homes in North East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors mention being greeted warmly when they arrive, and there's a programme of activities keeping residents engaged. Cinema nights, arts and crafts sessions and sing-alongs happen regularly throughout the week.

Lens 02

What inspectors have recorded

Families describe staff as attentive and willing to help when residents need something. They've been particularly supportive during end-of-life care, staying close to residents and helping families through difficult times.

Lens 03

How it sits against good practice

If you're looking for a care home where staff pay attention and residents can rebuild their confidence, this could be worth exploring.

DCC Recommendation

Worth a visit

Elizabeth Fleming Care Home, on the edge of Houghton Le Spring, was rated Good across all five inspection domains at its July 2022 inspection, with that rating confirmed as unchanged following a further review in July 2023. The home is a 36-bed nursing home run by Marton Care Homes Ltd, with a named registered manager in post. It accepts people with dementia, mental health conditions, physical disabilities, and both adults over and under 65. The main limitation here is that the published inspection report contains very little narrative detail. There are no direct observations from inspectors, no quotes from residents or relatives, and no specific examples of care in practice. A Good rating is genuinely positive, but it tells you the home meets the standard, not what living there actually feels like for your parent. Before you decide, visit in person, ask to see last week's staffing rota (permanent versus agency, day and night), watch how staff interact with residents in corridors and at mealtimes, and ask what one-to-one engagement looks like for someone with advanced dementia who cannot join group activities.

The three questions to ask when you visit

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In Their Own Words

How Elizabeth Fleming Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Elizabeth Fleming Care Home says about itself

Where staff actually listen and residents find their feet

Dedicated nursing home Support in Houghton Le Spring

When families describe Elizabeth Fleming Care Home in Houghton Le Spring, they talk about staff who respond quickly to requests and residents who've settled in well after difficult moves. This care home supports adults with dementia, mental health conditions and physical disabilities, both under and over 65.

Care & specialisms

Who they care for

    The home cares for adults of all ages with various needs, including dementia, mental health conditions and physical disabilities.

    How they describe their dementia care

    Residents with dementia are supported here alongside those with other care needs, with staff responding to individual requirements as they arise.

    “If you're looking for a care home where staff pay attention and residents can rebuild their confidence, this could be worth exploring.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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