Dementia Care Home

MHA Gledhow – Nursing Care Home

145 & 147 Brackenwood Drive, Leeds, Yorkshire, LS8 1SF

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff75 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds51
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2021-07-28

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

People talk about walking into a genuinely warm atmosphere, where staff remember the little things that matter. There's a sense that residents settle here, with one person thriving for over five years after moving in. The home feels alive, with activities happening for those who want to join in, though staff never push anyone who prefers quiet time.

The eight family priority themes

  • Staff warmth75
  • Compassion & dignity75
  • Cleanliness70
  • Activities & engagement65
  • Food quality55
  • Healthcare55
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2021-07-28

  • Is this home safe?

    Good
    The Safe domain was rated Good at the June 2021 inspection, representing an improvement from the previous assessment. This indicates inspectors were satisfied with how the home manages risk, staffing, medicines, and infection control at that time. The published summary does not include specific observations about night staffing ratios, agency use, or falls management, so these cannot be independently verified from the report text. The home is registered to provide nursing care, which means qualified nursing staff should be present around the clock.
    Verified by inspector
  • Is the care effective?

    Requires improvement
    The Effective domain was rated Requires Improvement at the June 2021 inspection. This is the only domain that did not achieve a Good rating and it covers training, care planning, GP access, medicines management, and how the home assesses and meets individual needs. The published inspection summary does not specify which aspects of Effective fell short, making it impossible to pinpoint the exact concern from the report text alone. This rating remained unchanged from the previous inspection cycle, which raises a question about whether the issues identified were addressed.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the June 2021 inspection. This covers how staff treat the people who live here, including warmth, dignity, respect, privacy, and support for independence. A Good Caring rating means inspectors saw sufficient evidence of respectful, unhurried interactions during their visit. The published summary does not include specific observations, resident quotes, or family testimony to illustrate what that looked like in practice.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the June 2021 inspection. This covers how well the home tailors care to individual needs, including activities, engagement, responding to changing needs, and end-of-life care. The published summary does not include specific examples of the activity programme, how the home supports people who cannot join group sessions, or how end-of-life preferences are recorded and honoured. The improvement from Requires Improvement to Good overall suggests the home has made meaningful changes since its previous inspection.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the June 2021 inspection, which means inspectors were satisfied with the culture, governance, and leadership of the home at that time. Gledhow is run by Methodist Homes, a large national provider, and has a named registered manager and a nominated individual recorded with the regulator. The home's trajectory from Requires Improvement to Good is itself a marker of functional leadership, since improvement at that scale requires sustained management effort. The inspection summary does not describe specific leadership behaviours, staff culture observations, or governance processes in the published text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for people over 65, with particular experience supporting those living with dementia. Staff show real understanding of how dementia affects each person differently, adapting their approach as needs change. They focus on maintaining dignity and comfort right through to end-of-life care, keeping families involved and informed at every stage. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Gledhow scores 72 out of 100, reflecting a home that has made genuine progress from Requires Improvement to Good overall, with solid evidence of kind staff and visible leadership, but an ongoing Requires Improvement in Effective means that care planning, training, and healthcare processes need closer scrutiny before you commit.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

People talk about walking into a genuinely warm atmosphere, where staff remember the little things that matter. There's a sense that residents settle here, with one person thriving for over five years after moving in. The home feels alive, with activities happening for those who want to join in, though staff never push anyone who prefers quiet time.

Lens 02

What inspectors have recorded

Staff here seem to understand that good care means listening — really listening — to both residents and their families. They keep relatives in the loop about what's happening, and create space for meaningful visits even during difficult times. When residents reach their final days, the care stays gentle and dignified, with families feeling supported rather than shut out.

Lens 03

How it sits against good practice

For families facing these decisions in Leeds, seeing how Gledhow handles the hardest moments might bring some reassurance.

DCC Recommendation

Worth a visit

Gledhow, on Brackenwood Drive in Leeds, was rated Good overall at its last inspection in June 2021, an improvement from its previous Requires Improvement rating. The home specialises in dementia care and nursing for adults over 65, with 51 beds. Inspectors found sufficient evidence across Safety, Caring, Responsiveness, and Leadership to award Good in each of those areas, and the home operates under a registered manager and a named nominated individual, indicating a stable governance structure. The main concern to carry into any visit is the Effective domain, which remained at Requires Improvement. This covers training, care plans, and how well the home coordinates healthcare, including GP access and medication management. Because the last inspection was in June 2021, now more than three years ago, the picture may have changed in either direction. When you visit, ask to see the care plan for a current resident (with permission) to judge whether it reads as a living document or a tick-box exercise, ask what dementia training all staff have completed in the last 12 months, and ask the manager directly what the Effective rating means in practice and what has been done to address it.

The three questions to ask when you visit

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In Their Own Words

How MHA Gledhow – Nursing Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What MHA Gledhow – Nursing Care Home says about itself

Where dignity matters most during life's toughest transitions

Nursing home in Leeds: True Peace of Mind

When dementia changes everything, finding somewhere that truly understands can feel impossible. Gledhow in Leeds seems to get what matters — keeping people comfortable, respected, and connected to their families through every stage. Families describe staff who take time to learn what makes each resident tick, from favourite foods to the small routines that bring comfort.

Care & specialisms

Who they care for

    The home cares for people over 65, with particular experience supporting those living with dementia.

    How they describe their dementia care

    Staff show real understanding of how dementia affects each person differently, adapting their approach as needs change. They focus on maintaining dignity and comfort right through to end-of-life care, keeping families involved and informed at every stage.

    “For families facing these decisions in Leeds, seeing how Gledhow handles the hardest moments might bring some reassurance.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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