Oulton Manor care home, Leeds
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds77
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2023-07-22
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe staff who genuinely engage with residents during mealtimes and activities. The home has created spaces where residents can enjoy social moments together, including a bar area where families have seen their loved ones reconnect over familiar rituals.
The eight family priority themes
- Staff warmth72
- Compassion & dignity74
- Cleanliness65
- Activities & engagement65
- Food quality60
- Healthcare58
- Management & leadership75
- Resident happiness68
What inspectors found
Inspected 2023-07-22
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the July 2023 inspection. This domain covers staff training, care planning, healthcare access, and nutritional support. A Good rating here suggests inspectors found that staff had the knowledge and tools to support people appropriately. The home lists dementia as a specialism, so training in dementia care would be expected to have been assessed. No specific examples of training content, care plan quality, or healthcare arrangements are described in the published summary.Is this home caring?
The Caring domain was rated Good at the July 2023 inspection. This is the domain that covers how staff treat the people who live in the home, including dignity, respect, warmth, and support for independence. A Good rating here indicates inspectors were satisfied with the quality of staff interactions. The published summary does not include specific observed examples, direct quotes from residents or relatives, or named practices that contributed to this rating.Is the home responsive?
The Responsive domain was rated Good at the July 2023 inspection. This domain covers whether the home tailors its support to individual needs, provides meaningful activities, responds to complaints, and plans appropriately for end of life. A Good rating indicates inspectors were satisfied with these areas. The home caters for both adults over and under 65, as well as people with dementia, which requires a varied and individually tailored approach to activities and daily life. No specific activity types, schedules, or individual engagement examples are described in the published summary.Is the home well-led?
The Well-led domain was rated Good at the July 2023 inspection. The home has a named registered manager and a nominated individual through Anchor Hanover Group, the operating organisation. A Good Well-led rating suggests inspectors found that governance, accountability, and staff culture were functioning adequately. The home's improvement from a previous Requires Improvement overall rating to Good is itself a marker of leadership effectiveness. No specific examples of leadership practice, staff survey findings, or governance processes are described in the published summary.
Source: CQC inspection report →
What the evidence base says
The home provides care for adults both under and over 65, with specific experience in dementia support. For those living with dementia, the home's approach includes enabling residents to participate in meaningful social activities that help maintain their sense of self and connection with family. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Oulton Manor scores 72 out of 100, reflecting a home that has genuinely improved from a previous Requires Improvement rating, with inspectors finding good leadership, caring staff, and responsive practice. The Safety domain still sits at Requires Improvement, which holds the overall score back and is the area to examine most closely before making a decision.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families describe staff who genuinely engage with residents during mealtimes and activities. The home has created spaces where residents can enjoy social moments together, including a bar area where families have seen their loved ones reconnect over familiar rituals.
What inspectors have recorded
Staff show real dedication in their daily interactions with residents, though families have noticed inconsistent cleaning standards and communication gaps. One concerning incident involved inadequate sun protection for a resident, with the family not being informed for several days.
How it sits against good practice
Understanding both the positives and the challenges will help you make the right choice for your family.
Worth a visit
Oulton Manor, at 3 Wakefield Road in Leeds, was inspected on 29 June 2023 and rated Good overall, an improvement on its previous rating of Requires Improvement. Inspectors found the home to be Good in four of its five domains, with caring practice, effectiveness, responsiveness, and leadership all meeting the standard. The home is run by Anchor Hanover Group and has a named registered manager in place, which provides a degree of continuity and accountability. The significant caveat is that the Safe domain remains at Requires Improvement. This means inspectors found something in safety, whether staffing levels, medicines management, falls recording, or infection control, that was not yet good enough. The published summary does not spell out exactly what the concern was, so before visiting you should call the home and ask the manager directly: what specific issues were identified in the Safe domain, and what has been done since July 2023 to address them? On your visit, check the actual staffing rota for last week, ask about night staffing numbers for a 77-bed home, and find out what proportion of shifts have been covered by agency staff in the past month.
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In Their Own Words
How Oulton Manor care home, Leeds describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Modern Leeds care home where staff dedication meets real operational challenges
Oulton Manor – Your Trusted residential home
Families considering Oulton Manor in Leeds will find a care home with genuine strengths alongside areas that need attention. The modern environment and caring staff create moments of real connection, though concerns about food quality and some care protocols mean it's worth asking specific questions during your visit.
Who they care for
The home provides care for adults both under and over 65, with specific experience in dementia support.
For those living with dementia, the home's approach includes enabling residents to participate in meaningful social activities that help maintain their sense of self and connection with family.
“Understanding both the positives and the challenges will help you make the right choice for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Oulton Manor scores 72 out of 100, reflecting a home that has genuinely improved from a previous Requires Improvement rating, with inspectors finding good leadership, caring staff, and responsive practice. The Safety domain still sits at Requires Improvement, which holds the overall score back and is the area to examine most closely before making a decision.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families describe staff who genuinely engage with residents during mealtimes and activities. The home has created spaces where residents can enjoy social moments together, including a bar area where families have seen their loved ones reconnect over familiar rituals.
What inspectors have recorded
Staff show real dedication in their daily interactions with residents, though families have noticed inconsistent cleaning standards and communication gaps. One concerning incident involved inadequate sun protection for a resident, with the family not being informed for several days.
How it sits against good practice
Understanding both the positives and the challenges will help you make the right choice for your family.
Worth a visit
Oulton Manor, at 3 Wakefield Road in Leeds, was inspected on 29 June 2023 and rated Good overall, an improvement on its previous rating of Requires Improvement. Inspectors found the home to be Good in four of its five domains, with caring practice, effectiveness, responsiveness, and leadership all meeting the standard. The home is run by Anchor Hanover Group and has a named registered manager in place, which provides a degree of continuity and accountability. The significant caveat is that the Safe domain remains at Requires Improvement. This means inspectors found something in safety, whether staffing levels, medicines management, falls recording, or infection control, that was not yet good enough. The published summary does not spell out exactly what the concern was, so before visiting you should call the home and ask the manager directly: what specific issues were identified in the Safe domain, and what has been done since July 2023 to address them? On your visit, check the actual staffing rota for last week, ask about night staffing numbers for a 77-bed home, and find out what proportion of shifts have been covered by agency staff in the past month.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Oulton Manor care home, Leeds measures up against the other homes you’re considering. Free account.
In Their Own Words
How Oulton Manor care home, Leeds describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Modern Leeds care home where staff dedication meets real operational challenges
Oulton Manor – Your Trusted residential home
Families considering Oulton Manor in Leeds will find a care home with genuine strengths alongside areas that need attention. The modern environment and caring staff create moments of real connection, though concerns about food quality and some care protocols mean it's worth asking specific questions during your visit.
Who they care for
The home provides care for adults both under and over 65, with specific experience in dementia support.
For those living with dementia, the home's approach includes enabling residents to participate in meaningful social activities that help maintain their sense of self and connection with family.
Management & ethos
Staff show real dedication in their daily interactions with residents, though families have noticed inconsistent cleaning standards and communication gaps. One concerning incident involved inadequate sun protection for a resident, with the family not being informed for several days.
The home & environment
The physical environment stands out with modern furnishings and well-maintained outdoor spaces that families appreciate. However, food service remains a significant concern, with multiple families reporting issues with meat quality, limited vegetables, and basic desserts that fall short of what you'd hope for.
“Understanding both the positives and the challenges will help you make the right choice for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
