Grove Hill Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds27
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2022-09-28
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe a warm welcome when their loved ones first arrive, with staff taking time to help new residents settle in. The social atmosphere helps people connect with others, and residents seem to enjoy spending time together in the communal areas.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership45
- Resident happiness50
What inspectors found
Inspected 2022-09-28
Is this home safe?
Is the care effective?
Effective was rated Good at the March 2025 inspection. The published summary does not record specific findings about care plan quality, GP access, dementia training, or food. The home is registered as a dementia specialism service, which means inspectors would have considered whether staff have appropriate knowledge and whether care plans reflect individual needs. No direct observations or quotes are available in the published text.Is this home caring?
Caring was rated Good at the March 2025 inspection. This is the domain most directly related to how staff treat your parent day to day: whether they are kind, unhurried, respectful of privacy, and responsive to distress. The published report does not include specific inspector observations, resident testimony, or relative feedback from this domain. A Good rating indicates inspectors were satisfied overall, but families should not rely on the rating alone.Is the home responsive?
Responsive was rated Good at the March 2025 inspection. This domain covers whether the home adapts to your parent's individual needs, whether activities are meaningful and accessible, and whether end-of-life wishes are recorded and respected. No specific detail about the activity programme, individual engagement, or end-of-life planning is available in the published report summary.Is the home well-led?
Well-led was rated Requires Improvement at the March 2025 inspection. This is the only domain below Good and it is the one that matters most for the home's future trajectory. The registered manager is named as Mrs Jae-Marie Lisa Woolford and the nominated individual as Mr Fezan Islam. The published summary does not detail what specific concerns inspectors identified in this domain, which makes it impossible to assess the scale or nature of the problem from the published text alone.
Source: CQC inspection report →
What the evidence base says
The team supports younger adults under 65 as well as older residents, with experience caring for people with sensory impairments and physical disabilities. Mental health support is available alongside dementia care. Staff work with residents living with dementia, helping them feel secure and maintaining their dignity. The home provides specialist dementia support as part of its broader care services. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Grove Hill Care Home scores 62 out of 100. Most domains were rated Good at the March 2025 inspection, but Well-led received Requires Improvement, and the published report contains very limited specific detail across all areas, which limits how confidently any theme can be scored.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families describe a warm welcome when their loved ones first arrive, with staff taking time to help new residents settle in. The social atmosphere helps people connect with others, and residents seem to enjoy spending time together in the communal areas.
What inspectors have recorded
How it sits against good practice
For families in Swindon considering residential care options, Grove Hill offers support across a range of needs in a caring environment.
Worth a visit
Grove Hill Care Home in Swindon was assessed in March 2025 and the report was published in June 2025. Four of five domains (Safe, Effective, Caring, and Responsive) were rated Good, which is a meaningful improvement on a previous Requires Improvement rating. The home is a 27-bed service registered to support people over and under 65, including those living with dementia, mental health conditions, physical disabilities, and sensory impairments. The key concern is that Well-led was rated Requires Improvement, which means inspectors identified problems with how the home is managed, governed, or held accountable. This matters because leadership quality is one of the strongest predictors of whether good care is sustained over time. The published report summary contains very little specific detail across any domain, which makes it difficult to go beyond the headline ratings. Before visiting, prepare specific questions: ask about night staffing ratios, agency staff use in the past month, how often care plans are reviewed, and what the Well-led concerns were and what has been done about them since the inspection.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Grove Hill Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Thoughtful care with dignity when it matters most
Compassionate Care in Swindon at Grove Hill Care Home
When families face difficult transitions, the right support makes all the difference. Grove Hill Care Home in Swindon provides residential care for adults of all ages, including those living with dementia, mental health conditions, physical disabilities, and sensory impairments. The home focuses on creating a welcoming environment where residents feel comfortable from day one.
Who they care for
The team supports younger adults under 65 as well as older residents, with experience caring for people with sensory impairments and physical disabilities. Mental health support is available alongside dementia care.
Staff work with residents living with dementia, helping them feel secure and maintaining their dignity. The home provides specialist dementia support as part of its broader care services.
“For families in Swindon considering residential care options, Grove Hill offers support across a range of needs in a caring environment.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Grove Hill Care Home scores 62 out of 100. Most domains were rated Good at the March 2025 inspection, but Well-led received Requires Improvement, and the published report contains very limited specific detail across all areas, which limits how confidently any theme can be scored.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families describe a warm welcome when their loved ones first arrive, with staff taking time to help new residents settle in. The social atmosphere helps people connect with others, and residents seem to enjoy spending time together in the communal areas.
What inspectors have recorded
How it sits against good practice
For families in Swindon considering residential care options, Grove Hill offers support across a range of needs in a caring environment.
Worth a visit
Grove Hill Care Home in Swindon was assessed in March 2025 and the report was published in June 2025. Four of five domains (Safe, Effective, Caring, and Responsive) were rated Good, which is a meaningful improvement on a previous Requires Improvement rating. The home is a 27-bed service registered to support people over and under 65, including those living with dementia, mental health conditions, physical disabilities, and sensory impairments. The key concern is that Well-led was rated Requires Improvement, which means inspectors identified problems with how the home is managed, governed, or held accountable. This matters because leadership quality is one of the strongest predictors of whether good care is sustained over time. The published report summary contains very little specific detail across any domain, which makes it difficult to go beyond the headline ratings. Before visiting, prepare specific questions: ask about night staffing ratios, agency staff use in the past month, how often care plans are reviewed, and what the Well-led concerns were and what has been done about them since the inspection.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Grove Hill Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Grove Hill Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Thoughtful care with dignity when it matters most
Compassionate Care in Swindon at Grove Hill Care Home
When families face difficult transitions, the right support makes all the difference. Grove Hill Care Home in Swindon provides residential care for adults of all ages, including those living with dementia, mental health conditions, physical disabilities, and sensory impairments. The home focuses on creating a welcoming environment where residents feel comfortable from day one.
Who they care for
The team supports younger adults under 65 as well as older residents, with experience caring for people with sensory impairments and physical disabilities. Mental health support is available alongside dementia care.
Staff work with residents living with dementia, helping them feel secure and maintaining their dignity. The home provides specialist dementia support as part of its broader care services.
The home & environment
The kitchen team prepares meals that residents look forward to, with choices available at mealtimes. Daily routines include help with personal care, keeping residents looking and feeling their best with regular grooming and fresh clothes each day.
“For families in Swindon considering residential care options, Grove Hill offers support across a range of needs in a caring environment.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
