Harrier Grange Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds66
- SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2018-07-28
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors describe finding their relatives genuinely happy here, with staff who treat each person with consistent warmth and respect. The atmosphere feels settled and caring, with residents appearing relaxed and comfortable in their surroundings.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2018-07-28
Is this home safe?
Is the care effective?
The home was rated Good for effectiveness at the June 2018 inspection. This indicates that care planning, training, and health monitoring met the expected standard at that time. The published summary does not describe the content of care plans, how dementia-specific needs are recorded, or how frequently plans are reviewed. There is no detail about GP access, specialist referrals, or how nutrition and hydration are monitored. Staff training in dementia care is not mentioned in the published findings.Is this home caring?
Harrier Grange was rated Good for caring at the June 2018 inspection. This means inspectors found that staff treated people with dignity and respect and supported their independence. The published summary does not include direct observations of staff interactions, resident or relative quotes, or specific examples of how dignity was upheld in practice. There is no detail about how staff use preferred names, respond to distress, or pace their support.Is the home responsive?
The home was rated Good for responsiveness at the June 2018 inspection. This indicates that the home was meeting people's individual needs, including for those with dementia and other conditions, and that activities and engagement were considered adequate. The published summary does not describe the activity programme, whether one-to-one engagement is available, or how the home tailors activities for people who cannot join group sessions. There is no mention of outdoor space, end-of-life planning, or how the home responds to changing needs.Is the home well-led?
Harrier Grange was rated Good for leadership at the June 2018 inspection. A named registered manager is recorded in the registration data. The published summary does not describe the manager's visibility on the floor, the culture among staff, how the home responds to complaints, or how governance and quality monitoring are carried out. The 2023 monitoring review found no evidence to change the rating, but it is based on information and data rather than a physical inspection.
Source: CQC inspection report →
What the evidence base says
The home provides specialist support for people living with dementia, mental health conditions, physical disabilities and sensory impairments. They focus on caring for adults over 65, with experience adapting their approach to meet complex and changing needs. For residents with dementia, the team maintains that same patient, respectful approach that defines the home. Staff understand how to provide reassurance while preserving dignity, creating an environment where people with memory loss can feel secure. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Harrier Grange scored 74 out of 100, reflecting a consistent Good rating across all five inspection domains. The score is held back by the age of the inspection (2018) and the absence of specific observed detail, direct quotes, or named examples in the published findings.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors describe finding their relatives genuinely happy here, with staff who treat each person with consistent warmth and respect. The atmosphere feels settled and caring, with residents appearing relaxed and comfortable in their surroundings.
What inspectors have recorded
The management team responds thoughtfully to changing needs, whether that means adjusting care for someone with mobility challenges or providing gentle support during end-of-life care. External professionals who visit the home describe finding an organised, supportive environment where resident welfare clearly comes first.
How it sits against good practice
It's the sustained nature of the kindness here that families particularly value — not just good days, but consistent care that helps their relatives feel genuinely at home.
Worth a visit
Harrier Grange in Andover was rated Good across all five inspection domains at its last inspection in June 2018. A monitoring review carried out in July 2023 found no evidence to change that rating. The home is registered to care for 66 people, including those living with dementia, mental health conditions, physical disabilities, and sensory impairments, and a registered manager has been named throughout. The most important thing to know before visiting is that this inspection is now more than six years old, which is a long time in a care home. The published summary contains very little specific detail about staff interactions, dementia care practice, activities, food, or night staffing. The Good rating tells you the home passed the threshold at that point in time, but it does not tell you what day-to-day life looks like now. Use the checklist in this report to ask direct, specific questions on your visit, and pay particular attention to agency staff usage, overnight cover, and what structured activity is available for people who cannot join group sessions.
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In Their Own Words
How Harrier Grange Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness shapes every moment of daily life
Harrier Grange – Expert Care in Andover
When families visit Harrier Grange in Andover, they often mention how relaxed their relatives seem — content in ways that suggest genuine comfort rather than mere routine. This care home has built its reputation on sustained kindness, with staff who remember what matters to each resident and adapt their approach accordingly.
Who they care for
The home provides specialist support for people living with dementia, mental health conditions, physical disabilities and sensory impairments. They focus on caring for adults over 65, with experience adapting their approach to meet complex and changing needs.
For residents with dementia, the team maintains that same patient, respectful approach that defines the home. Staff understand how to provide reassurance while preserving dignity, creating an environment where people with memory loss can feel secure.
“It's the sustained nature of the kindness here that families particularly value — not just good days, but consistent care that helps their relatives feel genuinely at home.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Harrier Grange scored 74 out of 100, reflecting a consistent Good rating across all five inspection domains. The score is held back by the age of the inspection (2018) and the absence of specific observed detail, direct quotes, or named examples in the published findings.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors describe finding their relatives genuinely happy here, with staff who treat each person with consistent warmth and respect. The atmosphere feels settled and caring, with residents appearing relaxed and comfortable in their surroundings.
What inspectors have recorded
The management team responds thoughtfully to changing needs, whether that means adjusting care for someone with mobility challenges or providing gentle support during end-of-life care. External professionals who visit the home describe finding an organised, supportive environment where resident welfare clearly comes first.
How it sits against good practice
It's the sustained nature of the kindness here that families particularly value — not just good days, but consistent care that helps their relatives feel genuinely at home.
Worth a visit
Harrier Grange in Andover was rated Good across all five inspection domains at its last inspection in June 2018. A monitoring review carried out in July 2023 found no evidence to change that rating. The home is registered to care for 66 people, including those living with dementia, mental health conditions, physical disabilities, and sensory impairments, and a registered manager has been named throughout. The most important thing to know before visiting is that this inspection is now more than six years old, which is a long time in a care home. The published summary contains very little specific detail about staff interactions, dementia care practice, activities, food, or night staffing. The Good rating tells you the home passed the threshold at that point in time, but it does not tell you what day-to-day life looks like now. Use the checklist in this report to ask direct, specific questions on your visit, and pay particular attention to agency staff usage, overnight cover, and what structured activity is available for people who cannot join group sessions.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Harrier Grange Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Harrier Grange Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness shapes every moment of daily life
Harrier Grange – Expert Care in Andover
When families visit Harrier Grange in Andover, they often mention how relaxed their relatives seem — content in ways that suggest genuine comfort rather than mere routine. This care home has built its reputation on sustained kindness, with staff who remember what matters to each resident and adapt their approach accordingly.
Who they care for
The home provides specialist support for people living with dementia, mental health conditions, physical disabilities and sensory impairments. They focus on caring for adults over 65, with experience adapting their approach to meet complex and changing needs.
For residents with dementia, the team maintains that same patient, respectful approach that defines the home. Staff understand how to provide reassurance while preserving dignity, creating an environment where people with memory loss can feel secure.
Management & ethos
The management team responds thoughtfully to changing needs, whether that means adjusting care for someone with mobility challenges or providing gentle support during end-of-life care. External professionals who visit the home describe finding an organised, supportive environment where resident welfare clearly comes first.
“It's the sustained nature of the kindness here that families particularly value — not just good days, but consistent care that helps their relatives feel genuinely at home.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
