Barchester – Rothsay Grange Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds66
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2022-12-06
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
People describe finding their loved ones relaxed and well-settled here, with staff who are consistently helpful and accommodating. The atmosphere feels peaceful rather than institutional, with residents appearing comfortable in their surroundings. Families particularly value how staff take a personal interest in each resident's needs and preferences.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership75
- Resident happiness68
What inspectors found
Inspected 2022-12-06
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the October 2025 inspection. This domain covers training, care planning, healthcare access, nutrition, and the use of assessments to guide care decisions. No specific detail is available in the published summary about the content of dementia training, how frequently care plans are reviewed, or how GP and specialist access is organised. The home lists dementia and physical disabilities as specialisms, which implies a specific staff training expectation.Is this home caring?
The Caring domain was rated Good at the October 2025 inspection. This is the domain that most directly captures whether staff are kind, whether your parent is treated with dignity, and whether their individuality is recognised. No inspector observations of staff interactions, no quotes from residents or relatives, and no specific examples of dignity practice are included in the published report summary. The upward trend from Requires Improvement suggests that whatever was lacking before has been addressed.Is the home responsive?
The Responsive domain was rated Good at the October 2025 inspection. This domain covers whether the home tailors its care and activities to each person's individual preferences, history, and abilities, including for people with dementia who cannot always express what they want. No specific activity programmes, examples of personalised engagement, or information about end-of-life planning are included in the published report. For a home that specialises in dementia care, individual responsiveness is particularly important.Is the home well-led?
The Well-led domain was rated Good at the October 2025 inspection. Mrs Jane Elizabeth Edwards is the registered manager and Mr Dominic Jude Kay is the nominated individual representing Barchester Healthcare Homes Limited. Having a named, registered manager in post is a basic but meaningful governance marker. The home's improvement from a previous Requires Improvement rating to Good across all domains suggests that leadership has driven genuine change. No detail about manager tenure, staff culture, audit practice, or how the home handles complaints is available in the published report.
Source: CQC inspection report →
What the evidence base says
The home caters for adults of all ages, including those under 65, and has particular experience supporting people with physical disabilities. They also provide specialist dementia care alongside general residential support. Families whose loved ones have advanced dementia speak particularly warmly about the care here. Staff show real understanding of how to support residents with complex needs, maintaining good communication with families even during the most difficult periods. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Rothsay Grange has improved from Requires Improvement to a Good rating across all five domains, which is a meaningful step in the right direction. However, the published inspection report contains very limited specific detail, so scores reflect the confirmed rating improvement rather than rich observational evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
People describe finding their loved ones relaxed and well-settled here, with staff who are consistently helpful and accommodating. The atmosphere feels peaceful rather than institutional, with residents appearing comfortable in their surroundings. Families particularly value how staff take a personal interest in each resident's needs and preferences.
What inspectors have recorded
Staff here show genuine care in their daily interactions, with families noting how polite and willing they are to help. Communication has been particularly strong during challenging times, with families of residents with dementia praising the sensitive, thoughtful updates they receive. While there have been concerns raised about nursing coverage during night shifts, the daytime care consistently receives positive feedback.
How it sits against good practice
With its regular entertainment programme and focus on creating a real community feel, Rothsay Grange offers more than just care — it provides a place where residents can feel at home.
Worth a visit
Rothsay Grange on Weyhill Road in Andover was assessed in October 2025 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. This is an improvement on a previous Requires Improvement rating, which is a positive sign that problems identified earlier have been worked through. The home is run by Barchester Healthcare Homes Limited, a large national provider, and has a named registered manager in post. The honest caveat is this: the published inspection summary contains very little specific detail. There are no direct quotes from residents, no inspector observations of staff interactions, and no data on staffing ratios, activities, food, or dementia-specific care. The Good rating tells you the home met the threshold; it does not tell you what daily life feels like for your mum or dad. Before deciding, visit in person during a weekday afternoon, ask to see last week's actual staffing rota (not the template), and ask the manager to describe what a typical day looks like for a resident with dementia who does not want to join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Barchester – Rothsay Grange Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Barchester – Rothsay Grange Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where thoughtful care meets a genuine sense of community
Compassionate Care in Andover at Rothsay Grange
Families visiting Rothsay Grange in Andover often comment on the calm, welcoming atmosphere they find there. This care home has built its reputation on attentive staff who take time to know each resident, creating an environment where people feel settled and content. The home provides specialist support for those living with dementia, physical disabilities, and both younger and older adults needing care.
Who they care for
The home caters for adults of all ages, including those under 65, and has particular experience supporting people with physical disabilities. They also provide specialist dementia care alongside general residential support.
Families whose loved ones have advanced dementia speak particularly warmly about the care here. Staff show real understanding of how to support residents with complex needs, maintaining good communication with families even during the most difficult periods.
“With its regular entertainment programme and focus on creating a real community feel, Rothsay Grange offers more than just care — it provides a place where residents can feel at home.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Rothsay Grange has improved from Requires Improvement to a Good rating across all five domains, which is a meaningful step in the right direction. However, the published inspection report contains very limited specific detail, so scores reflect the confirmed rating improvement rather than rich observational evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
People describe finding their loved ones relaxed and well-settled here, with staff who are consistently helpful and accommodating. The atmosphere feels peaceful rather than institutional, with residents appearing comfortable in their surroundings. Families particularly value how staff take a personal interest in each resident's needs and preferences.
What inspectors have recorded
Staff here show genuine care in their daily interactions, with families noting how polite and willing they are to help. Communication has been particularly strong during challenging times, with families of residents with dementia praising the sensitive, thoughtful updates they receive. While there have been concerns raised about nursing coverage during night shifts, the daytime care consistently receives positive feedback.
How it sits against good practice
With its regular entertainment programme and focus on creating a real community feel, Rothsay Grange offers more than just care — it provides a place where residents can feel at home.
Worth a visit
Rothsay Grange on Weyhill Road in Andover was assessed in October 2025 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. This is an improvement on a previous Requires Improvement rating, which is a positive sign that problems identified earlier have been worked through. The home is run by Barchester Healthcare Homes Limited, a large national provider, and has a named registered manager in post. The honest caveat is this: the published inspection summary contains very little specific detail. There are no direct quotes from residents, no inspector observations of staff interactions, and no data on staffing ratios, activities, food, or dementia-specific care. The Good rating tells you the home met the threshold; it does not tell you what daily life feels like for your mum or dad. Before deciding, visit in person during a weekday afternoon, ask to see last week's actual staffing rota (not the template), and ask the manager to describe what a typical day looks like for a resident with dementia who does not want to join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Barchester – Rothsay Grange Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Barchester – Rothsay Grange Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where thoughtful care meets a genuine sense of community
Compassionate Care in Andover at Rothsay Grange
Families visiting Rothsay Grange in Andover often comment on the calm, welcoming atmosphere they find there. This care home has built its reputation on attentive staff who take time to know each resident, creating an environment where people feel settled and content. The home provides specialist support for those living with dementia, physical disabilities, and both younger and older adults needing care.
Who they care for
The home caters for adults of all ages, including those under 65, and has particular experience supporting people with physical disabilities. They also provide specialist dementia care alongside general residential support.
Families whose loved ones have advanced dementia speak particularly warmly about the care here. Staff show real understanding of how to support residents with complex needs, maintaining good communication with families even during the most difficult periods.
Management & ethos
Staff here show genuine care in their daily interactions, with families noting how polite and willing they are to help. Communication has been particularly strong during challenging times, with families of residents with dementia praising the sensitive, thoughtful updates they receive. While there have been concerns raised about nursing coverage during night shifts, the daytime care consistently receives positive feedback.
The home & environment
The home maintains high standards of cleanliness throughout, with bright communal areas where residents can socialise or find quiet corners. There's a hair salon on site, pleasant lounge spaces, and garden areas for those who enjoy being outdoors. Meals are well-presented with good variety, and residents can choose between the restaurant-style dining room or having meals in their own rooms.
“With its regular entertainment programme and focus on creating a real community feel, Rothsay Grange offers more than just care — it provides a place where residents can feel at home.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
