Dementia Care Home

Heywood Court Care Home

Green Lane, Heywood, Greater Manchester, OL10 1NQ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds45
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2022-07-07

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare65
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2022-07-07

  • Is this home safe?

    Good
    The Safe domain was rated Good at the June 2022 inspection, having improved from a previous Requires Improvement rating. This indicates that inspectors were satisfied with safety systems, medicines management, and staffing at the time of the visit. The published summary does not reproduce specific observations on staffing ratios, falls management, or infection control. The improvement from Requires Improvement is a positive indicator that earlier safety concerns were identified and resolved. No specific detail on night staffing or agency use is available in the published text.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the June 2022 inspection. This domain covers training, care planning, nutrition and hydration, and access to healthcare. The home lists dementia as a specialism, which means inspectors would have considered whether dementia-specific training and care planning were in place. No specific detail on training content, GP access arrangements, care plan quality, or food provision is reproduced in the published summary. The Good rating indicates that inspectors were broadly satisfied across these areas.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the June 2022 inspection. This domain assesses whether staff treat residents with warmth, dignity, and respect, and whether residents feel heard and supported. The published summary does not reproduce any direct inspector observations of staff interactions, resident testimony, or specific examples of dignified care. The Good rating indicates inspectors were satisfied with the overall standard of care at the time of the visit. No quotes from residents or relatives are available in the published text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the June 2022 inspection. This domain covers whether care is tailored to individual needs, whether activities are meaningful and varied, and whether end-of-life care is planned and compassionate. The published summary does not describe specific activities, individual engagement practices, or end-of-life arrangements. The home lists dementia as a specialism, so responsive care for people living with dementia would have been part of the assessment. No detail on one-to-one activities or what happens for residents who cannot join group sessions is available.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the June 2022 inspection, and the home had improved from a previous overall Requires Improvement rating. A named registered manager (Mr Michael McPherson) and nominated individual (Mrs Kirsty Crozier) were both confirmed as in post. The improvement across all five domains from the previous inspection is the strongest available evidence of effective leadership and governance. The published summary does not include detail on staff culture, governance systems, or how the management team communicates with families. A subsequent monitoring review in July 2023 found no evidence requiring reassessment of the rating.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults both under and over 65 years old. They also provide specialist dementia care services. For those living with dementia, the home's multiple lounges and accessible outdoor spaces can provide different environments throughout the day. The layout allows residents to move between areas as they wish. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Heywood Court Care Home achieved a Good rating across all five domains at its last inspection, having improved from Requires Improvement. However, the published report contains very limited specific detail, so many scores reflect the positive overall rating rather than direct observations or testimony.

Homes in North West typically score 68–82.
DCC Recommendation

Worth a visit

Heywood Court Care Home, on Green Lane in Heywood, was rated Good across all five inspection domains at its last inspection in June 2022. Importantly, this represented an improvement from its previous rating of Requires Improvement, which tells you that the provider identified problems and addressed them. The home is registered for 45 beds and lists dementia, care for adults over 65, and care for adults under 65 as its specialisms. A named registered manager and nominated individual were both confirmed as in post at the time of inspection. The main limitation of this report for families is that the published summary contains very little specific detail. Inspectors recorded domain ratings but few direct observations, quotes, or examples are reproduced in the available text. This means you cannot yet rely on the report alone to judge whether the home is the right fit for your parent. A visit is essential. On that visit, pay particular attention to night staffing ratios, agency staff usage, and how the team engages with residents living with dementia on a one-to-one basis, especially outside organised group activities.

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In Their Own Words

How Heywood Court Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Heywood Court Care Home says about itself

Spacious care home with gardens in Heywood for those needing support

Heywood Court Care Home – Expert Care in Heywood

Heywood Court Care Home in Heywood provides residential care for adults over and under 65, including those living with dementia. The home features multiple lounges and accessible garden areas where residents can spend time. Located in the North West, this care facility offers different spaces for residents to choose from throughout their day.

Care & specialisms

Who they care for

    The home cares for adults both under and over 65 years old. They also provide specialist dementia care services.

    How they describe their dementia care

    For those living with dementia, the home's multiple lounges and accessible outdoor spaces can provide different environments throughout the day. The layout allows residents to move between areas as they wish.

    “If you're considering Heywood Court, visiting in person will help you get a feel for whether it's right for your loved one.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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