Dementia Care Home

Homestead Care Home Brownhills

208 Ogley Road, Walsall, West Midlands, WS8 6AN

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds35
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2019-12-18

Save Homestead Care Home Brownhills to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe feeling genuinely welcome here, with an open-door approach that means you can visit whenever suits you. The team seems particularly good at those early conversations when you're first considering care, taking time to understand what matters most to your family.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity60
  • Cleanliness60
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership42
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-12-18

  • Is this home safe?

    Good
    The Safe domain was rated Good at the February 2021 inspection. This means inspectors were broadly satisfied with how the home managed risk, staffing, and medicines at that time. The published summary does not include specific observations about staffing ratios, falls management, or infection control practices. No concerns were flagged publicly in this domain. The inspection took place during the Covid-19 pandemic period, which would have added particular scrutiny to infection control.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the February 2021 inspection. This domain covers training, care planning, healthcare access, and nutrition. The published summary does not include specific examples of care plan quality, GP access arrangements, or dementia training content. A Good rating here suggests inspectors did not find significant gaps, but the absence of published detail makes it difficult to say more than that.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the February 2021 inspection. This domain covers staff warmth, dignity, respect, and whether people are treated as individuals. The published summary does not include specific inspector observations or quotes from residents or relatives about how they experienced care. A Good rating means inspectors were satisfied that standards of dignity and respect were met at the time of the inspection.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the February 2021 inspection. This domain covers whether care is tailored to individual needs, whether there are meaningful activities, and whether end-of-life care is planned appropriately. No specific detail about the activity programme, individual engagement, or end-of-life planning was published in the inspection summary. The home's dementia specialism means responsiveness to individual need should be a particular area of strength.
    Verified by inspector
  • Is the home well-led?

    Requires improvement
    The Well-led domain was rated Requires Improvement at the February 2021 inspection. This is the one domain that did not reach Good, despite the overall rating improving from the previous inspection. The home has two registered managers named in the inspection record. The published summary does not explain specifically what inspectors found to be inadequate in leadership, governance, or quality monitoring at the time. A Requires Improvement rating here typically indicates that systems for learning, accountability, or oversight were not fully effective.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides residential care for adults over 65, with experience supporting people living with dementia. They also care for younger adults who need residential support. For residents living with dementia, the team works to create familiar routines and maintain connections with what matters to each person. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Homestead Care Home scores in the moderate range, reflecting a Good rating across most areas of care but with a persistent Requires Improvement in leadership. The inspection report provided very limited specific detail, which means many areas cannot be scored with confidence.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe feeling genuinely welcome here, with an open-door approach that means you can visit whenever suits you. The team seems particularly good at those early conversations when you're first considering care, taking time to understand what matters most to your family.

Lens 02

What inspectors have recorded

What stands out in family feedback is how staff pay attention to residents' emotional wellbeing, especially during those difficult first weeks. When residents have been approaching the end of their lives, families have found real comfort in the way staff provide support during these precious times.

Lens 03

How it sits against good practice

If you're considering Homestead, it's worth arranging a visit to see how the atmosphere feels for yourself.

DCC Recommendation

Worth a visit

Homestead Care Home, on Ogley Road in Walsall, was rated Good overall at its inspection in February 2021, having improved from a previous Requires Improvement rating. Inspectors rated the home Good across four of the five domains, covering safety, effectiveness, caring, and responsiveness. This improvement trajectory is encouraging, and it shows the home responded to earlier concerns. The important caveat is that the Well-led domain remained at Requires Improvement at the time of inspection, and the published report provides very little specific detail about what inspectors found in any domain. The last full inspection was in February 2021, which means the findings are now over three years old. A lot can change in a care home in that time, particularly in leadership and staffing. Before making a decision, visit in person, ask to see the most recent internal audit results, and speak directly with the registered manager about what has changed since the last inspection.

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how Homestead Care Home Brownhills measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How Homestead Care Home Brownhills describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Homestead Care Home Brownhills says about itself

Where staff genuinely care about helping residents feel at home

Compassionate Care in Walsall at Homestead Care Home

When someone you love needs residential care, finding a place where they'll truly settle can feel overwhelming. Homestead Care Home in Walsall has built its approach around helping residents adjust to their new surroundings, with staff who take time to understand what makes each person comfortable.

Care & specialisms

Who they care for

    The home provides residential care for adults over 65, with experience supporting people living with dementia. They also care for younger adults who need residential support.

    How they describe their dementia care

    For residents living with dementia, the team works to create familiar routines and maintain connections with what matters to each person.

    “If you're considering Homestead, it's worth arranging a visit to see how the atmosphere feels for yourself.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept