Dementia Care Home

Shire Oaks Court Care Home in Walsall Wood, Walsall – Exemplar Health Care

Brownhills Road, Walsall, West Midlands, WS8 7BP

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds30
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
  • Last inspected2024-05-08

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors often comment on the friendly atmosphere they find here. Staff are described as approachable and kind, taking time to welcome families and make them feel comfortable. The home works to keep residents engaged in daily activities that suit their individual interests and abilities.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2024-05-08 Report published 2024-05-08

  • Is this home safe?

    Good
    Shire Oaks Court was rated Good for safety at its May 2024 inspection. The home is registered to provide nursing care as well as personal care, which means clinical oversight is part of its structure. Specific details about staffing levels, medicines management, falls recording, infection control processes, and night staffing ratios are not included in the published inspection findings. The Good rating indicates inspectors were satisfied with safety at the time of the visit.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for effectiveness at its May 2024 inspection. Shire Oaks Court has a registered nursing provision and references both a physiotherapy team and an activities team contributing to care planning. The service description states that care plans are built around individual needs and preferences. The inspection findings as published do not detail how often care plans are reviewed, whether families are included in reviews, or what dementia-specific training staff have completed.
    Verified by inspector
  • Is this home caring?

    Good
    Shire Oaks Court was rated Good for caring at its May 2024 inspection. This domain covers the warmth and respect shown by staff, privacy and dignity, and how well staff know the people they care for as individuals. The published inspection findings do not include direct observations of staff interactions, quotes from people living at the home, or examples of how dignity is maintained in practice. The Good rating indicates inspectors were satisfied overall.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for responsiveness at its May 2024 inspection. Shire Oaks Court references an activities team working alongside physiotherapy to support individual engagement, and the service description notes tailored support plans. The published inspection findings do not describe what activities are actually offered, how often they run, whether one-to-one engagement is available for people who cannot participate in group activities, or how the home responds to changing needs.
    Verified by inspector
  • Is the home well-led?

    Good
    Shire Oaks Court was rated Good for well-led at its May 2024 inspection. The home has a named registered manager, Mrs Agnieszka Monika Bednarek, and a nominated individual, Ms Selina Wall, indicating a defined governance structure. The published inspection findings do not describe how long the current manager has been in post, how visible she is to people living at the home and their families, how staff morale is, or how the home handles complaints and concerns.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home supports adults both under and over 65 with complex needs, including mental health conditions, physical disabilities, and dementia. An in-house physiotherapy team and an activities team work together to build care plans around each person's individual needs and preferences. For people living with dementia, the team creates tailored support plans that recognise each person's unique needs and preferences. The spacious, modern environment is designed to be a safe setting where your mum or dad can move around comfortably. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Shire Oaks Court was rated Good across all five inspection domains in May 2024, which places it in solid mid-range territory. The scores reflect positive but largely general findings: the inspection confirmed good practice in most areas without providing the depth of specific observations, direct quotes, and named examples that would push the score higher.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors often comment on the friendly atmosphere they find here. Staff are described as approachable and kind, taking time to welcome families and make them feel comfortable. The home works to keep residents engaged in daily activities that suit their individual interests and abilities.

Lens 02

What inspectors have recorded

The team here shows genuine warmth in their approach to residents, with families noting how staff treat everyone with dignity and respect. They use digital tools like the Famileo app to help relatives stay connected and involved in daily life.

Lens 03

How it sits against good practice

It's worth noting that some concerns have been raised about noise levels affecting neighbouring properties, which may reflect the complexity of needs being supported here.

DCC Recommendation

Worth a visit

Shire Oaks Court, a 30-bed nursing home on Brownhills Road in Walsall, was rated Good across all five inspection domains at its assessment on 8 May 2024. The home supports a wide range of needs including dementia, mental health conditions, and physical disabilities, for people both under and over 65. The presence of a named registered manager, a physiotherapy team, and an activities team are positive structural indicators, and the across-the-board Good rating confirms the home was meeting expected standards at the time of inspection. The main limitation of this report is the absence of published detail behind the ratings. The inspection findings as published do not include direct quotes from people living at the home, staff, or families, nor do they include specific observations about daily life, staffing ratios, food, activities, or night cover. This means the Good rating tells you the home passed inspection, but it does not tell you what it feels like to live there. Before deciding, visit at a mealtime, ask to see the actual staffing rota for last week, ask how many permanent staff work the dementia unit at night, and speak to families already using the home.

The three questions to ask when you visit

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In Their Own Words

How Shire Oaks Court Care Home in Walsall Wood, Walsall – Exemplar Health Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Shire Oaks Court Care Home in Walsall Wood, Walsall – Exemplar Health Care says about itself

Complex care with real expertise in a modern, spacious setting

Compassionate Care in Walsall at Shire Oaks Court

When you're looking for specialist support for complex mental health needs or learning disabilities, finding the right environment matters. Shire Oaks Court in Walsall offers tailored care across a wide range of needs, from younger adults with physical disabilities to those living with dementia. The modern facilities and spacious layout create room for residents to live comfortably while receiving the specific support they need.

Care & specialisms

Who they care for

    The home supports adults both under and over 65 with complex needs, including mental health conditions, physical disabilities, and dementia. An in-house physiotherapy team and an activities team work together to build care plans around each person's individual needs and preferences.

    How they describe their dementia care

    For people living with dementia, the team creates tailored support plans that recognise each person's unique needs and preferences. The spacious, modern environment is designed to be a safe setting where your mum or dad can move around comfortably.

    “It's worth noting that some concerns have been raised about noise levels affecting neighbouring properties, which may reflect the complexity of needs being supported here.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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