The Hurst Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds22
- SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2023-06-29
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors notice how staff adapt to what each resident needs, whether that's sitting down for a proper chat or giving someone space when they prefer it. The team seems to recognise that small gestures — like remembering how someone likes their tea or which topics get them talking — can make all the difference to someone's day.
The eight family priority themes
- Staff warmth70
- Compassion & dignity70
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2023-06-29
Is this home safe?
Is the care effective?
The effective domain was rated Good at the June 2023 inspection. This domain covers care planning, training, healthcare access (including GP visits and medication reviews), and nutrition. Dementia is a registered specialism of the home, which means inspectors will have assessed whether staff are equipped to support people with cognitive impairment. No specific detail about training content, care plan review processes, or GP access frequency is included in the published summary.Is this home caring?
The caring domain was rated Good at the June 2023 inspection. This domain covers kindness, dignity, respect, and whether staff treat residents as individuals rather than tasks. A Good rating in caring requires inspectors to find positive evidence of staff interactions, though the published summary does not include specific observations, resident testimony, or descriptions of how staff behave with residents day to day. No concerns about dignity or disrespectful treatment were raised.Is the home responsive?
The responsive domain was rated Good at the June 2023 inspection. This domain covers activities, engagement, individualised care, communication with families, and end-of-life planning. Dementia and mental health conditions are listed specialisms, which means the inspection will have considered whether the home responds to the particular needs of people with cognitive and mental health conditions. No specific information about the activities programme, one-to-one engagement, or end-of-life arrangements is included in the published summary.Is the home well-led?
The well-led domain was rated Good at the June 2023 inspection, up from a previous Requires Improvement. A named registered manager, Mrs Alison Louise Ayres, and a nominated individual, Mrs Daisy Mahal, are both recorded. The improvement across all five domains from the previous inspection suggests the leadership team acted on earlier findings and made sustained changes. The published summary does not include detail about how the manager engages with staff or residents, how governance systems work in practice, or how the culture of the home is described by those working and living there.
Source: CQC inspection report →
What the evidence base says
The home provides care for people living with dementia and mental health conditions, as well as those with physical disabilities. They support adults over 65 who need residential or nursing care. For those living with dementia, the team shows an understanding of how the condition affects each person differently. Staff take time to learn what helps each resident feel settled and secure. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hurst Nursing Home scores 72 out of 100, reflecting a solid Good rating across all five inspection domains and a meaningful improvement from a previous Requires Improvement. The score is held back by limited specific detail in the published report, meaning families need to ask direct questions on a visit to verify the things that matter most.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors notice how staff adapt to what each resident needs, whether that's sitting down for a proper chat or giving someone space when they prefer it. The team seems to recognise that small gestures — like remembering how someone likes their tea or which topics get them talking — can make all the difference to someone's day.
What inspectors have recorded
What stands out here is how staff respond to individual situations. Families describe a team that notices when something isn't quite right and takes action quickly. There's a sense that the home welcomes family involvement rather than just tolerating it — relatives feel they can visit freely and stay connected with their loved one's care.
How it sits against good practice
Sometimes the best care happens in unexpected places — where the wallpaper might be dated but the welcome never is.
Worth a visit
Hurst Nursing Home, a 22-bed nursing home on Mill Road in Worthing, was inspected in June 2023 and rated Good across all five domains: safe, effective, caring, responsive, and well-led. This is a meaningful improvement from a previous Requires Improvement rating, which tells you the leadership team identified problems and fixed them. The home cares for people over 65 with dementia, mental health conditions, and physical disabilities, and has a named registered manager in post. The main uncertainty here is that the published inspection summary is brief and contains very little specific detail. No resident quotes, no direct observations of staff interactions, and no description of the physical environment are included. A Good rating is a positive signal, but it tells you the home met the standard, not how it felt to live there. When you visit, ask to see the dementia unit after 6pm, ask how many permanent staff are on the night shift, and watch how staff interact with residents who are not able to initiate conversation themselves. Those moments will tell you more than any rating.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Hurst Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Hurst Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where genuine care matters more than fresh paint
Hurst Nursing Home – Expert Care in Worthing
Some families worry about finding the right balance between practical care and emotional support. At Hurst Nursing Home in Worthing, the focus stays firmly on what matters most — staff who take time to understand each person's needs and preferences. While the building itself shows its age, families describe feeling welcomed and confident in the standard of care their loved ones receive.
Who they care for
The home provides care for people living with dementia and mental health conditions, as well as those with physical disabilities. They support adults over 65 who need residential or nursing care.
For those living with dementia, the team shows an understanding of how the condition affects each person differently. Staff take time to learn what helps each resident feel settled and secure.
“Sometimes the best care happens in unexpected places — where the wallpaper might be dated but the welcome never is.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Hurst Nursing Home scores 72 out of 100, reflecting a solid Good rating across all five inspection domains and a meaningful improvement from a previous Requires Improvement. The score is held back by limited specific detail in the published report, meaning families need to ask direct questions on a visit to verify the things that matter most.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Visitors notice how staff adapt to what each resident needs, whether that's sitting down for a proper chat or giving someone space when they prefer it. The team seems to recognise that small gestures — like remembering how someone likes their tea or which topics get them talking — can make all the difference to someone's day.
What inspectors have recorded
What stands out here is how staff respond to individual situations. Families describe a team that notices when something isn't quite right and takes action quickly. There's a sense that the home welcomes family involvement rather than just tolerating it — relatives feel they can visit freely and stay connected with their loved one's care.
How it sits against good practice
Sometimes the best care happens in unexpected places — where the wallpaper might be dated but the welcome never is.
Worth a visit
Hurst Nursing Home, a 22-bed nursing home on Mill Road in Worthing, was inspected in June 2023 and rated Good across all five domains: safe, effective, caring, responsive, and well-led. This is a meaningful improvement from a previous Requires Improvement rating, which tells you the leadership team identified problems and fixed them. The home cares for people over 65 with dementia, mental health conditions, and physical disabilities, and has a named registered manager in post. The main uncertainty here is that the published inspection summary is brief and contains very little specific detail. No resident quotes, no direct observations of staff interactions, and no description of the physical environment are included. A Good rating is a positive signal, but it tells you the home met the standard, not how it felt to live there. When you visit, ask to see the dementia unit after 6pm, ask how many permanent staff are on the night shift, and watch how staff interact with residents who are not able to initiate conversation themselves. Those moments will tell you more than any rating.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Hurst Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Hurst Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where genuine care matters more than fresh paint
Hurst Nursing Home – Expert Care in Worthing
Some families worry about finding the right balance between practical care and emotional support. At Hurst Nursing Home in Worthing, the focus stays firmly on what matters most — staff who take time to understand each person's needs and preferences. While the building itself shows its age, families describe feeling welcomed and confident in the standard of care their loved ones receive.
Who they care for
The home provides care for people living with dementia and mental health conditions, as well as those with physical disabilities. They support adults over 65 who need residential or nursing care.
For those living with dementia, the team shows an understanding of how the condition affects each person differently. Staff take time to learn what helps each resident feel settled and secure.
Management & ethos
What stands out here is how staff respond to individual situations. Families describe a team that notices when something isn't quite right and takes action quickly. There's a sense that the home welcomes family involvement rather than just tolerating it — relatives feel they can visit freely and stay connected with their loved one's care.
The home & environment
The home maintains good cleanliness standards throughout, with rooms kept fresh and tidy. While the building itself isn't modern, families say this doesn't affect the quality of daily life for residents.
“Sometimes the best care happens in unexpected places — where the wallpaper might be dated but the welcome never is.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
