Ivybank House Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds43
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2019-10-17
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about watching their relatives blossom here, developing real bonds with staff who know them as individuals. The structured programme of activities — from crafts and gardening to entertainment and outings — gives residents purpose and variety in their weeks, tailored to what actually interests them.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2019-10-17
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the September 2025 inspection. The published report does not include specific information about care plan quality, GP access arrangements, dementia training content, or food and hydration practice. The home is registered to provide care across a range of complex needs including dementia, mental health conditions, and sensory impairments, all of which require specific staff training and tailored care planning to deliver well.Is this home caring?
The Caring domain was rated Good at the September 2025 inspection. No specific inspector observations about staff warmth, the use of preferred names, unhurried interactions, or response to distress are included in the published findings. The Good rating indicates inspectors were satisfied with how staff treated the people living at the home during their visit.Is the home responsive?
The Responsive domain was rated Good at the September 2025 inspection. The published findings do not include specific information about the activity programme, how individual preferences are recorded, what provision exists for residents who cannot join group activities, or how the home approaches end-of-life care. The home serves a diverse group of residents with varying needs and ages, which makes genuine responsiveness more demanding to achieve.Is the home well-led?
The Well-led domain was rated Good at the September 2025 inspection, and this rating represents an improvement on the home's previous Requires Improvement status. Mr Martin Peter Madden is named as the Nominated Individual with overall legal responsibility for the service. The published findings do not include specific detail about manager tenure, how staff are supported to raise concerns, how governance systems operate, or how the home uses feedback from residents and families to improve.
Source: CQC inspection report →
What the evidence base says
Ivybank House supports people with sensory impairments, physical disabilities, mental health conditions, and dementia. They care for adults both under and over 65, bringing specialist knowledge to a wide range of needs. For residents living with dementia, the home's structured activities and consistent staff relationships help create reassuring routines. The team understands how to adapt their approach to support each person's changing needs. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ivybank House Care Home has moved from Requires Improvement to a Good rating across all five domains, which is a meaningful step forward. The published inspection findings are limited in specific detail, so many scores reflect the positive direction of travel rather than rich, confirmed evidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families talk about watching their relatives blossom here, developing real bonds with staff who know them as individuals. The structured programme of activities — from crafts and gardening to entertainment and outings — gives residents purpose and variety in their weeks, tailored to what actually interests them.
What inspectors have recorded
Staff across every department — from housekeeping to reception to direct care — bring warmth and professionalism to their work. Families appreciate how approachable the management team is, keeping communication open during both routine times and when navigating more difficult moments.
How it sits against good practice
Sometimes the best measure of a care home is simply this: families watch their loved ones become happier.
Worth a visit
Ivybank House Care Home, in Bath, was assessed in September 2025 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a significant improvement on the home's previous Requires Improvement rating, and it covers a 43-bed service caring for older adults and younger adults living with dementia, mental health conditions, physical disabilities, and sensory impairments. The home is run by Ivybank Care Limited, with a named Nominated Individual holding overall responsibility. The main limitation of this report is that the published inspection text contains very little specific detail. The Good rating is confirmed, but there are almost no direct inspector observations, resident or family quotes, or specific examples of practice to draw on. That means families cannot rely on this report alone when making a decision. Before visiting, prepare a set of specific questions using the checklist below, particularly about night staffing ratios, agency staff usage, dementia training, and how care plans are built around your parent as an individual. The improvement from Requires Improvement to Good is encouraging, but ask the manager what the previous concerns were and how they were resolved.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ivybank House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ivybank House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where residents rediscover joy through friendship and purposeful days
Residential home in Bath: True Peace of Mind
When families see their loved ones flourishing — genuinely happier and more engaged with life — it transforms what can be such a difficult transition. Ivybank House Care Home in Bath has built something special: a place where residents don't just receive care, they build friendships, pursue interests, and find genuine contentment in their days.
Who they care for
Ivybank House supports people with sensory impairments, physical disabilities, mental health conditions, and dementia. They care for adults both under and over 65, bringing specialist knowledge to a wide range of needs.
For residents living with dementia, the home's structured activities and consistent staff relationships help create reassuring routines. The team understands how to adapt their approach to support each person's changing needs.
“Sometimes the best measure of a care home is simply this: families watch their loved ones become happier.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Ivybank House Care Home has moved from Requires Improvement to a Good rating across all five domains, which is a meaningful step forward. The published inspection findings are limited in specific detail, so many scores reflect the positive direction of travel rather than rich, confirmed evidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families talk about watching their relatives blossom here, developing real bonds with staff who know them as individuals. The structured programme of activities — from crafts and gardening to entertainment and outings — gives residents purpose and variety in their weeks, tailored to what actually interests them.
What inspectors have recorded
Staff across every department — from housekeeping to reception to direct care — bring warmth and professionalism to their work. Families appreciate how approachable the management team is, keeping communication open during both routine times and when navigating more difficult moments.
How it sits against good practice
Sometimes the best measure of a care home is simply this: families watch their loved ones become happier.
Worth a visit
Ivybank House Care Home, in Bath, was assessed in September 2025 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a significant improvement on the home's previous Requires Improvement rating, and it covers a 43-bed service caring for older adults and younger adults living with dementia, mental health conditions, physical disabilities, and sensory impairments. The home is run by Ivybank Care Limited, with a named Nominated Individual holding overall responsibility. The main limitation of this report is that the published inspection text contains very little specific detail. The Good rating is confirmed, but there are almost no direct inspector observations, resident or family quotes, or specific examples of practice to draw on. That means families cannot rely on this report alone when making a decision. Before visiting, prepare a set of specific questions using the checklist below, particularly about night staffing ratios, agency staff usage, dementia training, and how care plans are built around your parent as an individual. The improvement from Requires Improvement to Good is encouraging, but ask the manager what the previous concerns were and how they were resolved.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Ivybank House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Ivybank House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where residents rediscover joy through friendship and purposeful days
Residential home in Bath: True Peace of Mind
When families see their loved ones flourishing — genuinely happier and more engaged with life — it transforms what can be such a difficult transition. Ivybank House Care Home in Bath has built something special: a place where residents don't just receive care, they build friendships, pursue interests, and find genuine contentment in their days.
Who they care for
Ivybank House supports people with sensory impairments, physical disabilities, mental health conditions, and dementia. They care for adults both under and over 65, bringing specialist knowledge to a wide range of needs.
For residents living with dementia, the home's structured activities and consistent staff relationships help create reassuring routines. The team understands how to adapt their approach to support each person's changing needs.
Management & ethos
Staff across every department — from housekeeping to reception to direct care — bring warmth and professionalism to their work. Families appreciate how approachable the management team is, keeping communication open during both routine times and when navigating more difficult moments.
The home & environment
The kitchen team treats mealtimes as occasions worth celebrating, with food that families describe as restaurant-quality. They work closely with residents to adapt menus for individual dietary needs and health requirements. The gardens and communal spaces are kept beautiful throughout the year, creating peaceful spots for residents and visitors alike.
“Sometimes the best measure of a care home is simply this: families watch their loved ones become happier.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
