Jubilee House
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes, Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds28
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2017-09-23
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about how quickly they feel at ease here, with staff who remember names and take time to chat. There's a genuine friendliness that runs through the team — not the forced kind you sometimes find, but real warmth that makes visits feel relaxed rather than formal.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2017-09-23
Is this home safe?
Is the care effective?
The inspection rated Jubilee House as Good for effectiveness. The published report does not include specific observations about care plan quality, how frequently plans are reviewed, how the home monitors residents' health, how GP access works, or what dementia-specific training staff have completed. The home holds a nursing registration, indicating clinical expertise should be present.Is this home caring?
The inspection rated Jubilee House as Good for caring. The published report does not include direct quotes from residents or relatives, inspector observations of staff interactions, or specific examples of dignity-preserving practice. Staff warmth and compassion are the two highest-weighted themes in family satisfaction data, making the absence of detail here the most significant gap in the published findings.Is the home responsive?
The inspection rated Jubilee House as Good for responsiveness. The published report does not describe the activity programme, how activities are tailored to individuals with dementia, whether one-to-one engagement is provided for those who cannot join groups, or how the home responds to changing needs including end-of-life care. With 28 beds and a dementia specialism, the range and depth of activities matters considerably.Is the home well-led?
The inspection rated Jubilee House as Good for leadership. Mr Jeremy Davies is named as the Nominated Individual with regulatory accountability for the service. Jubilee House is operated by ADL Plc. The published report does not include information about the registered manager's tenure, staff culture, how the home handles complaints, or what governance systems are in place to monitor quality.
Source: CQC inspection report →
What the evidence base says
Jubilee House specialises in caring for adults over 65, including those living with dementia. The home seems particularly well-suited to residents who need consistent support but not intensive nursing care. For families dealing with dementia, the team here understands how to balance safety with dignity. Staff show real empathy during those challenging transitions, helping residents feel secure while maintaining their sense of self. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Jubilee House has been rated Good across all five domains, which is a positive foundation. However, the published inspection report contains very little specific detail, so the family score reflects the rating itself rather than rich observed evidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families talk about how quickly they feel at ease here, with staff who remember names and take time to chat. There's a genuine friendliness that runs through the team — not the forced kind you sometimes find, but real warmth that makes visits feel relaxed rather than formal.
What inspectors have recorded
The leadership team here stays visible and involved in daily life, setting a caring tone that filters through to every interaction. Families appreciate managers who know their residents personally and lead by example when it comes to treating everyone with dignity and respect.
How it sits against good practice
If you're looking for somewhere that feels less clinical and more like a caring community, Jubilee House might be worth exploring.
Worth a visit
Jubilee House on Bronshill Road in Torquay was inspected on 20 August 2025 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. The home provides nursing and personal care for up to 28 adults over 65, with a registered specialism in dementia. A Good rating in every domain is a positive signal and is achieved by roughly half of care homes inspected in England. The main limitation here is that the published report contains very little specific detail beyond the headline ratings, so it is not possible to confirm what inspectors actually observed about staffing warmth, food quality, activities, or night-time safety. Before you visit, prepare a list of specific questions. On arrival, ask the manager to show you the actual staffing rota for last week, count permanent versus agency names on night shifts, and ask to see the activity schedule for the past month rather than the template on the noticeboard. The Good rating is a solid starting point, but your own observations on a visit will tell you far more than the published findings can.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Jubilee House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Jubilee House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness meets everyday care in Torquay
Compassionate Care in Torquay at Jubilee House
When you walk through the doors at Jubilee House in Torquay, you'll notice something different — staff who genuinely seem pleased to see you. This care home has built its reputation on warmth and compassion, creating a place where residents feel valued rather than just looked after. It's the kind of atmosphere that helps ease those difficult early days when everything feels new and uncertain.
Who they care for
Jubilee House specialises in caring for adults over 65, including those living with dementia. The home seems particularly well-suited to residents who need consistent support but not intensive nursing care.
For families dealing with dementia, the team here understands how to balance safety with dignity. Staff show real empathy during those challenging transitions, helping residents feel secure while maintaining their sense of self.
“If you're looking for somewhere that feels less clinical and more like a caring community, Jubilee House might be worth exploring.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Jubilee House has been rated Good across all five domains, which is a positive foundation. However, the published inspection report contains very little specific detail, so the family score reflects the rating itself rather than rich observed evidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families talk about how quickly they feel at ease here, with staff who remember names and take time to chat. There's a genuine friendliness that runs through the team — not the forced kind you sometimes find, but real warmth that makes visits feel relaxed rather than formal.
What inspectors have recorded
The leadership team here stays visible and involved in daily life, setting a caring tone that filters through to every interaction. Families appreciate managers who know their residents personally and lead by example when it comes to treating everyone with dignity and respect.
How it sits against good practice
If you're looking for somewhere that feels less clinical and more like a caring community, Jubilee House might be worth exploring.
Worth a visit
Jubilee House on Bronshill Road in Torquay was inspected on 20 August 2025 and rated Good across all five domains: Safe, Effective, Caring, Responsive, and Well-led. The home provides nursing and personal care for up to 28 adults over 65, with a registered specialism in dementia. A Good rating in every domain is a positive signal and is achieved by roughly half of care homes inspected in England. The main limitation here is that the published report contains very little specific detail beyond the headline ratings, so it is not possible to confirm what inspectors actually observed about staffing warmth, food quality, activities, or night-time safety. Before you visit, prepare a list of specific questions. On arrival, ask the manager to show you the actual staffing rota for last week, count permanent versus agency names on night shifts, and ask to see the activity schedule for the past month rather than the template on the noticeboard. The Good rating is a solid starting point, but your own observations on a visit will tell you far more than the published findings can.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Jubilee House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Jubilee House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where kindness meets everyday care in Torquay
Compassionate Care in Torquay at Jubilee House
When you walk through the doors at Jubilee House in Torquay, you'll notice something different — staff who genuinely seem pleased to see you. This care home has built its reputation on warmth and compassion, creating a place where residents feel valued rather than just looked after. It's the kind of atmosphere that helps ease those difficult early days when everything feels new and uncertain.
Who they care for
Jubilee House specialises in caring for adults over 65, including those living with dementia. The home seems particularly well-suited to residents who need consistent support but not intensive nursing care.
For families dealing with dementia, the team here understands how to balance safety with dignity. Staff show real empathy during those challenging transitions, helping residents feel secure while maintaining their sense of self.
Management & ethos
The leadership team here stays visible and involved in daily life, setting a caring tone that filters through to every interaction. Families appreciate managers who know their residents personally and lead by example when it comes to treating everyone with dignity and respect.
The home & environment
The food here gets particular mention from families who've been pleasantly surprised by meal quality. While the building itself isn't the talking point, it's what happens inside that counts — and that seems to be working well for residents who call it home.
“If you're looking for somewhere that feels less clinical and more like a caring community, Jubilee House might be worth exploring.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
