Kathryn's House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds29
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2018-07-24
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe a place where residents are treated with real compassion and dignity. The approach here seems to centre on understanding each person as an individual, supporting them to keep making decisions about their daily life for as long as they're able.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement62
- Food quality62
- Healthcare68
- Management & leadership75
- Resident happiness68
What inspectors found
Inspected 2018-07-24
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the February 2022 inspection. The published summary does not include detail about care plan quality, GP access, dementia training content, or food and nutrition. The home supports people with dementia, mental health conditions, physical disabilities, and sensory impairment, which requires a range of specific staff competencies. No specific examples of care planning, health monitoring, or training are described in the available text. The improvement from Requires Improvement suggests that gaps identified previously were addressed before this inspection.Is this home caring?
The Caring domain was rated Good at the February 2022 inspection. The published summary contains no direct observations of staff interactions, no resident quotes, and no specific examples of dignity or respect in practice. The Good rating indicates that inspectors found sufficient evidence across the standard criteria, which typically include privacy, use of preferred names, and respectful communication. No concerns are recorded. The brevity of the published text means the specific quality of staff warmth at this home cannot be assessed from these findings alone.Is the home responsive?
The Responsive domain was rated Good at the February 2022 inspection. The published summary does not describe the activities programme, individual engagement, or complaint-handling arrangements. The home supports a range of needs including dementia and mental health conditions, which means responsiveness to individual preference and changing need is particularly important. No specific examples of tailored activities or individual care adjustments are available in the published text. The Good rating suggests inspectors found adequate evidence, but the level of detail available here is insufficient to assess the quality of day-to-day life for your parent.Is the home well-led?
The Well-led domain was rated Good at the February 2022 inspection, following a previous Requires Improvement rating. A named registered manager, Mr Adam Edward Fowler, is confirmed in post, and a nominated individual is also recorded. The published summary does not describe the management culture, staff feedback mechanisms, or governance systems in any detail. The improvement from Requires Improvement is a meaningful positive indicator, suggesting the leadership team responded to earlier concerns. The home is run by A. Welcome House Limited.
Source: CQC inspection report →
What the evidence base says
The home cares for both younger and older adults, supporting people with sensory impairments, physical disabilities, mental health conditions and dementia. For those living with dementia, the focus remains on preserving autonomy and choice. The team works to support residents in maintaining their independence and decision-making abilities as their condition progresses. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Kathryn's House scores 72 out of 100, reflecting a solid Good rating across all five inspection domains and a meaningful improvement from a previous Requires Improvement rating. The published inspection report contains very limited specific detail, so several scores are based on the domain ratings rather than direct observations or testimony.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families describe a place where residents are treated with real compassion and dignity. The approach here seems to centre on understanding each person as an individual, supporting them to keep making decisions about their daily life for as long as they're able.
What inspectors have recorded
Communication appears to be a priority, with families mentioning they're kept well-informed about their loved ones. The management team seems to understand how important regular updates are when you can't be there yourself.
How it sits against good practice
Choosing care is never simple, especially when you want somewhere that truly sees the person behind the condition.
Worth a visit
Kathryn's House in Guildford was rated Good across all five inspection domains at its most recent inspection in February 2022, having previously been rated Requires Improvement. That improvement matters: it tells you the registered manager and provider identified earlier gaps and addressed them. The home is a 29-bed residential care home supporting older adults, people living with dementia, mental health conditions, physical disabilities, and sensory impairment. A named registered manager is confirmed in post, which is a basic but important governance marker. The main uncertainty here is one of detail rather than concern. The published inspection summary is extremely brief and contains no direct observations of care, no resident or relative quotes, and no specific examples of what staff do well or where challenges remain. Every score in this report is based on the domain ratings alone, not on the richer evidence that a full published report would provide. Before you visit, prepare a list of specific questions: how many permanent staff were on duty last week (ask to see the rota), what dementia training staff have completed in the past 12 months, and how many carers are on the night shift for 29 beds. Visit at a mealtime if you can, and watch whether staff are unhurried and whether your parent would be known by name.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Kathryn's House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Kathryn's House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Supportive care that respects individual choices in Guildford
Dedicated residential home Support in Guildford
When someone you love needs extra support, finding the right balance between care and independence matters deeply. Kathryn's House in Guildford focuses on helping residents maintain their sense of self and make their own choices wherever possible. The home provides specialised support for people with various needs, from sensory impairments to dementia.
Who they care for
The home cares for both younger and older adults, supporting people with sensory impairments, physical disabilities, mental health conditions and dementia.
For those living with dementia, the focus remains on preserving autonomy and choice. The team works to support residents in maintaining their independence and decision-making abilities as their condition progresses.
“Choosing care is never simple, especially when you want somewhere that truly sees the person behind the condition.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Kathryn's House scores 72 out of 100, reflecting a solid Good rating across all five inspection domains and a meaningful improvement from a previous Requires Improvement rating. The published inspection report contains very limited specific detail, so several scores are based on the domain ratings rather than direct observations or testimony.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families describe a place where residents are treated with real compassion and dignity. The approach here seems to centre on understanding each person as an individual, supporting them to keep making decisions about their daily life for as long as they're able.
What inspectors have recorded
Communication appears to be a priority, with families mentioning they're kept well-informed about their loved ones. The management team seems to understand how important regular updates are when you can't be there yourself.
How it sits against good practice
Choosing care is never simple, especially when you want somewhere that truly sees the person behind the condition.
Worth a visit
Kathryn's House in Guildford was rated Good across all five inspection domains at its most recent inspection in February 2022, having previously been rated Requires Improvement. That improvement matters: it tells you the registered manager and provider identified earlier gaps and addressed them. The home is a 29-bed residential care home supporting older adults, people living with dementia, mental health conditions, physical disabilities, and sensory impairment. A named registered manager is confirmed in post, which is a basic but important governance marker. The main uncertainty here is one of detail rather than concern. The published inspection summary is extremely brief and contains no direct observations of care, no resident or relative quotes, and no specific examples of what staff do well or where challenges remain. Every score in this report is based on the domain ratings alone, not on the richer evidence that a full published report would provide. Before you visit, prepare a list of specific questions: how many permanent staff were on duty last week (ask to see the rota), what dementia training staff have completed in the past 12 months, and how many carers are on the night shift for 29 beds. Visit at a mealtime if you can, and watch whether staff are unhurried and whether your parent would be known by name.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Kathryn's House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Kathryn's House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Supportive care that respects individual choices in Guildford
Dedicated residential home Support in Guildford
When someone you love needs extra support, finding the right balance between care and independence matters deeply. Kathryn's House in Guildford focuses on helping residents maintain their sense of self and make their own choices wherever possible. The home provides specialised support for people with various needs, from sensory impairments to dementia.
Who they care for
The home cares for both younger and older adults, supporting people with sensory impairments, physical disabilities, mental health conditions and dementia.
For those living with dementia, the focus remains on preserving autonomy and choice. The team works to support residents in maintaining their independence and decision-making abilities as their condition progresses.
Management & ethos
Communication appears to be a priority, with families mentioning they're kept well-informed about their loved ones. The management team seems to understand how important regular updates are when you can't be there yourself.
“Choosing care is never simple, especially when you want somewhere that truly sees the person behind the condition.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
