Dementia Care Home

Kenilworth Grange Care Home – Care UK

4 Spring Lane, Kenilworth, Warwickshire, CV8 2HB

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds60
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities
  • Last inspected2019-12-24

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families often mention how approachable and friendly the staff are, creating an atmosphere where residents feel comfortable joining in with activities and social events. The home hosts regular community gatherings that bring energy and connection to daily life. When residents return from hospital appointments, staff are quick to notice what's needed and adjust care routines to help them settle back in.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2019-12-24

  • Is this home safe?

    Good
    The Safe domain was rated Good at the November 2019 inspection. This means inspectors did not identify significant concerns about medicines management, safeguarding, staffing levels, or infection control at that time. The published report does not include specific observations about how safety is managed day to day, such as falls monitoring, night staffing numbers, or agency staff use. A desk-based review in July 2023 found no evidence requiring a change to this rating. The rating is now more than five years old.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the November 2019 inspection. This domain covers care planning, staff training, nutrition, health monitoring, and access to healthcare professionals. The published report does not describe specific examples of care plan quality, dementia training content, or how the home manages GP access and specialist referrals. The home lists dementia as a specialism, which means inspectors would have considered dementia-related practice as part of this assessment. No detail is available about how often care plans are reviewed or whether families are involved.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the November 2019 inspection. This domain covers staff warmth, dignity, respect, and whether people are treated as individuals. The published report contains no specific inspector observations about how staff speak to residents, whether residents are addressed by preferred names, or how staff respond when someone is distressed. No resident or relative quotes are recorded in the available report text. The Good rating indicates inspectors did not find significant failings in this area.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the November 2019 inspection. This domain covers activities, individual engagement, whether the home responds to complaints, and end-of-life planning. The published report gives no detail about the activities programme, whether one-to-one engagement is offered to residents who cannot join group activities, or how the home handles complaints. End-of-life care planning is not mentioned. The Good rating indicates inspectors considered the home to be meeting the standard in this area at the time of the assessment.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the November 2019 inspection. A named registered manager, Mrs Nobathakathi Letta Motelle, and a nominated individual, Ms Rachel Louise Harvey, are both formally on record. The home is operated by Care UK Community Partnerships Ltd, a large national provider. The published report gives no detail about manager visibility, staff culture, how concerns are raised and acted on, or whether there is a track record of learning from incidents. The desk-based review in July 2023 confirmed no deterioration in the rating.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for both younger and older adults with a range of needs including dementia, learning disabilities, mental health conditions, and physical disabilities. This diverse expertise means staff work with residents across different life stages and care requirements. With dementia listed as one of their specialisms, the home accepts residents living with various forms of memory loss. Given the mixed feedback about care approaches, it's worth discussing their specific dementia care methods and daily routines during your visit. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Kenilworth Grange Care Home holds a Good rating across all five inspection domains, which is a solid baseline, but the published report contains very limited specific detail, so scores reflect confirmed Good ratings rather than rich observational evidence.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families often mention how approachable and friendly the staff are, creating an atmosphere where residents feel comfortable joining in with activities and social events. The home hosts regular community gatherings that bring energy and connection to daily life. When residents return from hospital appointments, staff are quick to notice what's needed and adjust care routines to help them settle back in.

Lens 02

What inspectors have recorded

The management team shows real compassion during difficult times, with several families describing thoughtful, unhurried support when their loved ones were nearing the end of life. However, some families have raised concerns about care consistency, particularly around personal care routines and response times. These mixed experiences suggest it's important to have detailed conversations about care plans and expectations.

Lens 03

How it sits against good practice

Every family's experience shapes their view of care, and at Kenilworth Grange these experiences clearly differ. Taking time to visit and ask the right questions will help you understand if this is the right place for your loved one.

DCC Recommendation

Worth a visit

Kenilworth Grange Care Home, on Spring Lane in Kenilworth, was rated Good across all five inspection domains at its last inspection in November 2019, with the rating confirmed as stable following a desk-based review in July 2023. The home is run by Care UK Community Partnerships Ltd and supports up to 60 people, including those living with dementia, learning disabilities, mental health conditions, and physical disabilities. A named registered manager and nominated individual are both on record, which confirms a formal leadership structure. All five domains, covering safety, effectiveness, caring, responsiveness, and leadership, met the Good standard. The main limitation here is that the published report is very brief and contains almost no specific inspection observations, quotes from residents or relatives, or detail about day-to-day life in the home. A Good rating is reassuring, but this report alone cannot tell you much about what it feels like to live at Kenilworth Grange. The inspection also took place in November 2019, which is now more than five years ago. On a visit, ask to see the staffing rota for last week (including nights), ask how dementia training is delivered and when staff last completed it, and spend time in a communal area observing how staff interact with residents at an unhurried moment in the day.

The three questions to ask when you visit

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In Their Own Words

How Kenilworth Grange Care Home – Care UK describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Kenilworth Grange Care Home – Care UK says about itself

Where warm staff and activities meet complex care needs in Kenilworth

Dedicated nursing home Support in Kenilworth

Finding the right care home means looking beyond the surface, especially when your loved one needs specialist support. Kenilworth Grange Care Home in the West Midlands offers residential care with dedicated staff who understand the challenges of dementia, physical disabilities, and mental health conditions. While many families praise the welcoming atmosphere and engaging activities, it's worth knowing that experiences here can vary — something to explore when you visit.

Care & specialisms

Who they care for

    The home cares for both younger and older adults with a range of needs including dementia, learning disabilities, mental health conditions, and physical disabilities. This diverse expertise means staff work with residents across different life stages and care requirements.

    How they describe their dementia care

    With dementia listed as one of their specialisms, the home accepts residents living with various forms of memory loss. Given the mixed feedback about care approaches, it's worth discussing their specific dementia care methods and daily routines during your visit.

    “Every family's experience shapes their view of care, and at Kenilworth Grange these experiences clearly differ. Taking time to visit and ask the right questions will help you understand if this is the right place for your loved one.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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