Dementia Care Home

Park View Care Home | Runwood Homes Senior Living

Priory Road, Warwick, Warwickshire, CV34 4ND

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds66
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2024-01-04

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families notice how their loved ones seem more settled here. Several mention seeing real improvements in mood and anxiety levels since moving in. The management team gets particular praise for being approachable and actually following through when families raise concerns.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement60
  • Food quality58
  • Healthcare65
  • Management & leadership42
  • Resident happiness68
Section 02

What inspectors found

Inspected 2024-01-04

  • Is this home safe?

    Good
    The Safe domain was rated Good at the November 2023 inspection, representing an improvement from the previous Requires Improvement rating. This indicates inspectors were satisfied that risks to residents were being identified and managed. The home supports people with dementia, physical disabilities, and sensory impairment across 66 beds, meaning safe practice covers a wide range of needs. No specific detail about staffing ratios, falls management, medicines handling, or infection control practices was included in the published summary. The improvement from Requires Improvement is positive, but the absence of specific evidence means it is not possible to describe exactly what changed.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good, again an improvement from the previous inspection. This covers whether staff have the skills and training to meet residents' needs, whether care plans are meaningful and up to date, whether residents receive appropriate healthcare, and whether nutrition and hydration are well managed. The home supports people living with dementia and a range of physical conditions, which places particular demands on training and care planning. No specific evidence about training content, care plan quality, GP access frequency, or food and drink provision was included in the published summary. The Good rating indicates inspectors were broadly satisfied, but the detail behind it is not available in the published text.
    Verified by inspector
  • Is this home caring?

    Good
    Caring was rated Good, covering the quality of staff interactions, dignity, privacy, respect, and independence. This is the domain most directly linked to what your parent experiences day to day. A Good rating indicates inspectors were satisfied with the warmth and conduct of staff at the time of their visit. The home's specialism in dementia means that caring well requires staff to communicate effectively with people who may not be able to express preferences verbally. No specific observations, such as whether staff knocked before entering rooms, used preferred names, or responded calmly to distress, were included in the published summary.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good, covering whether care is tailored to individual needs, whether activities are meaningful, and whether the home responds appropriately when needs change, including at the end of life. For a home with 66 beds and a mix of dementia, physical disability, and sensory impairment, being genuinely responsive requires considerable individual assessment and flexible programming. No specific detail about the activity programme, one-to-one engagement, or end-of-life care planning was included in the published summary.
    Verified by inspector
  • Is the home well-led?

    Requires improvement
    Well-led was rated Requires Improvement, the only domain not to achieve a Good rating. This means inspectors identified concerns about governance, leadership, or the home's ability to monitor and improve its own quality. This is notable because all four care-facing domains were rated Good, suggesting the shortfall is more about oversight and accountability than about front-line practice. The registered manager is Miss Dananjani Kularathna Wadiya Pathirage, with Dr Gavin O'Hare-Connolly as the nominated individual for the provider, Runwood Homes Limited. No specific detail about what the inspectors found lacking in leadership or governance was included in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Park View cares for people over and under 65 with various needs including dementia, physical disabilities, and sensory impairments. The home lists dementia as one of its specialisms. Most families seem satisfied with the dementia care provided, though one relative felt the home wasn't adequately equipped for this — something worth exploring when you visit. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Park View scores well on the care and kindness themes but the Requires Improvement rating for Well-led pulls the overall score down, reflecting genuine uncertainty about leadership stability and governance that families should probe directly on a visit.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families notice how their loved ones seem more settled here. Several mention seeing real improvements in mood and anxiety levels since moving in. The management team gets particular praise for being approachable and actually following through when families raise concerns.

Lens 02

What inspectors have recorded

Leadership here seems to understand that good care starts with listening. Families describe managers who are visible, approachable, and quick to address concerns properly. While there have been some serious concerns raised about individual staff members that the home has needed to address, the overall picture suggests a management team working hard to maintain standards.

Lens 03

How it sits against good practice

Every family's experience is unique, so visiting Park View yourself will give you the clearest picture of whether it feels right for your loved one.

DCC Recommendation

Worth a visit

Park View on Priory Road, Warwick, was rated Good overall at its inspection on 14 November 2023, having previously been rated Requires Improvement. That improvement is meaningful: inspectors found the home to be Good in all four care-facing domains, covering safety, effectiveness, the quality of caring interactions, and how the home responds to individual needs. The home is run by Runwood Homes Limited and caters for up to 66 people, including those living with dementia, physical disabilities, and sensory impairment. The single area of concern is Well-led, which remained at Requires Improvement. This means inspectors were not fully satisfied with how the home is governed, monitored, or led at a senior level, even though front-line care appears to have improved. The published report summary contains very limited specific detail, so much of what you would want to know about daily life, staffing ratios, mealtimes, and dementia-specific support is not answered here. Before making a decision, ask the registered manager directly about leadership changes since the inspection, how quality is monitored, and what has been done to address the Well-led shortfalls.

The three questions to ask when you visit

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In Their Own Words

How Park View Care Home | Runwood Homes Senior Living describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Park View Care Home | Runwood Homes Senior Living says about itself

Where caring staff make all the difference in Warwick

Park View – Your Trusted residential home

Finding the right care home means looking beyond the building to the people inside. At Park View in Warwick, families describe staff who genuinely connect with residents — greeting them warmly, staying engaged during visits, and helping anxious relatives feel genuinely heard. The home specialises in dementia care alongside physical disabilities and sensory impairments.

Care & specialisms

Who they care for

    Park View cares for people over and under 65 with various needs including dementia, physical disabilities, and sensory impairments.

    How they describe their dementia care

    The home lists dementia as one of its specialisms. Most families seem satisfied with the dementia care provided, though one relative felt the home wasn't adequately equipped for this — something worth exploring when you visit.

    “Every family's experience is unique, so visiting Park View yourself will give you the clearest picture of whether it feels right for your loved one.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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