Dementia Care Home

Manor Lodge Residential Home

32-34 Manor Road, Harrow, London, HA1 2PD

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds16
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2021-12-17

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about how quickly their relatives settled in here. There's a real sense that residents feel safe and understood, especially those living with dementia who might have struggled in larger, busier environments. The atmosphere seems to strike that tricky balance between being homely and maintaining the dignity everyone deserves.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2021-12-17

  • Is this home safe?

    Good
    Manor Lodge was rated Good for safety at its November 2021 inspection. The published report does not include specific narrative detail about staffing levels, medicines management, falls monitoring, or infection control practice. A review in July 2023 found no evidence requiring reassessment of this rating. The home has 16 beds, which is a small environment, and smallness can support safer, more consistent care, but this is not confirmed by direct inspection evidence in the available text.
    Verified by inspector
  • Is the care effective?

    Good
    Manor Lodge was rated Good for effectiveness at its November 2021 inspection. The home is registered to provide dementia care, and a named registered manager is in post. The published report does not include specific detail about care plan quality, GP access, medicines administration, staff training content, or nutritional care. No direct observations or testimony on effectiveness are recorded in the available text.
    Verified by inspector
  • Is this home caring?

    Good
    Manor Lodge was rated Good for caring at its November 2021 inspection. The published report does not include inspector observations of staff interactions, direct quotes from residents or relatives, or specific examples of dignity and respect in practice. The Good rating indicates inspectors were satisfied with what they found, but the detail behind that judgement is not available in the published extract.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Manor Lodge was rated Good for responsiveness at its November 2021 inspection. The home is registered to support people living with dementia as well as older adults. The published report does not include specific detail about the activity programme, individual engagement, end-of-life planning, or how the home responds to changing needs. No resident or relative testimony on this domain is available in the published text.
    Verified by inspector
  • Is the home well-led?

    Good
    Manor Lodge was rated Good for leadership at its November 2021 inspection. A registered manager, Ms Analiza Luna Dabu, and a nominated individual, Mr Riyaz Mohamed Merali, are named as accountable for the service. The home is operated by R.M.D. Enterprises Limited. The published report does not include detail about management visibility, staff culture, governance systems, or how the home responds to concerns and complaints.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Manor Lodge specialises in dementia care and supporting adults over 65. The team has experience with different types of dementia, including vascular dementia. For residents with dementia, the smaller setting seems to work particularly well. Staff have time to learn individual patterns and preferences, which helps them provide care that feels natural rather than institutional. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Manor Lodge holds a Good rating across all five inspection domains, which is a positive baseline, but the published inspection report contains very little specific detail about day-to-day life. Scores reflect the Good rating rather than direct observational evidence, so families should treat this as a starting point for questions rather than a detailed picture.

Homes in London typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about how quickly their relatives settled in here. There's a real sense that residents feel safe and understood, especially those living with dementia who might have struggled in larger, busier environments. The atmosphere seems to strike that tricky balance between being homely and maintaining the dignity everyone deserves.

Lens 02

What inspectors have recorded

What comes through strongly is how the management style filters down through the whole team. Staff seem to have enough time to actually care, not just rush through tasks. Families mention being kept properly informed about their relatives, which makes such a difference when you can't be there every day. The home even takes on young volunteers, giving them proper mentoring while they help with activities.

Lens 03

How it sits against good practice

If you're drawn to the idea of a smaller home where your relative won't just be another face in the crowd, Manor Lodge could be worth exploring.

DCC Recommendation

Worth a visit

Manor Lodge, at 32-34 Manor Road in Harrow, was rated Good across all five inspection domains at its inspection on 2 November 2021. A desk-based review in July 2023 found no evidence that the rating needed to change. The home is registered to care for up to 16 people, including people living with dementia, and is run by R.M.D. Enterprises Limited with a named registered manager accountable for day-to-day practice. A Good rating across all domains is a meaningful benchmark and places this home in the stronger half of inspected services nationally. The main uncertainty here is that the published inspection report contains very little specific narrative detail. Inspectors did not record observations of staff interactions, mealtimes, activities, or dementia care practice in the extract available, which means there is little to translate beyond the headline rating. The inspection is also now over three years old. Before visiting, prepare a list of specific questions: ask the manager about night staffing numbers for 16 residents, agency staff usage over the past month, how care plans are reviewed and whether families are involved, and what dementia-specific training all staff have completed. Then observe the pace and warmth of staff interactions on your visit.

The three questions to ask when you visit

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In Their Own Words

How Manor Lodge Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Manor Lodge Residential Home says about itself

Small London home where staff know every resident personally

Manor Lodge – Expert Care in London

When you're looking for dementia care, sometimes smaller really is better. Manor Lodge in London has built its reputation on being just the right size — small enough that staff genuinely know each resident, but structured enough to provide the professional care families need. It's the kind of place where people notice if someone seems a bit quiet at breakfast, and actually have time to do something about it.

Care & specialisms

Who they care for

    Manor Lodge specialises in dementia care and supporting adults over 65. The team has experience with different types of dementia, including vascular dementia.

    How they describe their dementia care

    For residents with dementia, the smaller setting seems to work particularly well. Staff have time to learn individual patterns and preferences, which helps them provide care that feels natural rather than institutional.

    “If you're drawn to the idea of a smaller home where your relative won't just be another face in the crowd, Manor Lodge could be worth exploring.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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