Dementia Care Home

Market Lavington Care Home

39 High Street, Devizes, Wiltshire, SN10 4AG

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff75 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds87
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2023-07-11

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe staff who treat residents with genuine respect and kindness. The team's emotional awareness shines through in how they support both residents and visitors during challenging times.

The eight family priority themes

  • Staff warmth75
  • Compassion & dignity75
  • Cleanliness65
  • Activities & engagement65
  • Food quality65
  • Healthcare60
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2023-07-11

  • Is this home safe?

    Requires improvement
    The Safe domain was rated Requires Improvement at the June 2023 inspection. This means inspectors identified areas where safety practices did not yet meet the required standard. The published summary does not detail the specific concerns. The home is registered to provide nursing care alongside personal care, which means medicines management and clinical risk are relevant considerations. This was the only domain not rated Good, and it is the one that warrants the most direct questioning.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good. This domain covers whether staff have the right skills and training, whether care plans are detailed and up to date, whether residents have access to healthcare professionals, and whether nutrition and hydration are managed well. No specific detail from the inspection is reproduced in the published summary, so it is not possible to identify particular strengths or gaps within this domain. The Good rating indicates that inspectors were broadly satisfied with how the home delivers care in practice.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good. This domain covers whether staff treat residents with warmth, compassion, and respect, whether privacy and dignity are maintained, and whether residents are supported to remain as independent as possible. No specific inspector observations or resident and family quotes are reproduced in the published summary available here. A Good rating in this domain is the single most directly relevant finding for most families.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good. This domain covers whether the home tailors its care to individual needs and preferences, whether activities are meaningful and accessible, whether complaints are handled well, and whether end-of-life care is planned appropriately. No specific detail about activities, individual engagement, or complaint handling is reproduced in the published summary. The home's listed specialisms include dementia and physical disabilities, which means responsiveness to varied and changing needs is particularly important.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-Led domain was rated Good. A registered manager, Mrs Anitha Babu Jisson, and a nominated individual, Ms Anna Gretchen Selby, are named in the published record, indicating a defined leadership structure. Well-Led covers governance, culture, learning from incidents, and whether staff feel supported to raise concerns. No specific detail about governance systems, incident learning, or staff culture is reproduced in the published summary. The improvement from the previous Requires Improvement rating suggests the leadership team has made meaningful changes.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults over 65 and younger adults with care needs, including those living with dementia or physical disabilities. For residents with dementia, the team provides specialised support within the home's broader care framework. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Market Lavington Care Home scores 72 out of 100. The overall picture is broadly positive, with Good ratings in four of the five inspection domains, but the Requires Improvement rating for Safe means there are unresolved concerns about safety that families should ask about directly before making a decision.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe staff who treat residents with genuine respect and kindness. The team's emotional awareness shines through in how they support both residents and visitors during challenging times.

Lens 02

What inspectors have recorded

The care team shows real responsiveness when residents first arrive, quickly assessing needs and putting care plans in place. Staff work hard to keep residents engaged through structured activities that lift spirits.

Lens 03

How it sits against good practice

Every family's care journey is different — visiting helps you understand if this feels right for yours.

DCC Recommendation

Worth a visit

Market Lavington Care Home, at 39 High Street, Devizes, was inspected on 13 June 2023 and rated Good overall. This is an improvement on its previous rating of Requires Improvement, which is an encouraging sign that the management team has made real progress. Four of the five inspection domains, Effective, Caring, Responsive, and Well-Led, were rated Good, reflecting positive findings around how staff care for residents, how care is planned, and how the home is run. The important caveat is that Safe was rated Requires Improvement. This means inspectors found areas related to safety that had not yet been fully resolved at the time of the visit. The published report summary does not set out the specific concerns, which makes it harder to assess how serious they were or whether they have since been addressed. Before you visit, download the full inspection report from the official website and read what the safety concerns were. On the visit itself, ask the manager directly what actions have been taken since July 2023, and ask to see evidence of improvement. With 87 beds and a dementia specialism, getting clarity on night staffing levels and how the home manages risk is essential.

The three questions to ask when you visit

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In Their Own Words

How Market Lavington Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Market Lavington Care Home says about itself

Compassionate staff bring warmth to families at difficult times

Dedicated nursing home Support in Devizes

When families face the hardest moments, finding the right support matters deeply. Market Lavington Care Home in Devizes provides residential care for older adults and those with physical disabilities, with staff who understand the emotional weight of these transitions. The home specialises in dementia support alongside general residential care.

Care & specialisms

Who they care for

    The home cares for adults over 65 and younger adults with care needs, including those living with dementia or physical disabilities.

    How they describe their dementia care

    For residents with dementia, the team provides specialised support within the home's broader care framework.

    “Every family's care journey is different — visiting helps you understand if this feels right for yours.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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