Dementia Care Home

Merryfield House Nursing Home

33 New Yatt Road, Witney, Oxfordshire, OX28 1NX

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”73%

of reviewers answered yes

Good to know

  • Registered beds24
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities, Sensory impairment
  • Last inspected2017-12-09

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What strikes families most is how staff see each resident as an individual. Rather than following standard routines, they take time to understand personal interests and preferences. The warmth shown by caregivers feels natural and unforced, with residents treated with consistent respect and affection.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity74
  • Cleanliness65
  • Activities & engagement85
  • Food quality55
  • Healthcare68
  • Management & leadership70
  • Resident happiness73
Section 02

What inspectors found

Inspected 2017-12-09

  • Is this home safe?

    Good
    The Safe domain was rated Good at the October 2017 inspection. This means inspectors were satisfied that people were protected from abuse, that staffing was adequate, and that medicines were managed properly. The published summary does not record specific staffing ratios, night shift numbers, or agency usage figures. No concerns about falls management or incident reporting were flagged in the available text.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the October 2017 inspection. This covers training, care planning, healthcare access, and nutrition. The home specialises in dementia care among other needs, so training in dementia-specific approaches should have been assessed. The published summary does not record specific details about GP visit frequency, medication review processes, or the content of dementia training delivered to staff.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the October 2017 inspection. This domain covers staff warmth, dignity, respect, and whether people are supported to maintain independence. A Good rating means inspectors were satisfied with the overall standard of interaction between staff and residents. The published summary does not include specific observations such as staff using preferred names, knocking before entering rooms, or unhurried personal care routines.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Outstanding
    The Responsive domain was rated Outstanding at the October 2017 inspection. This is the strongest finding in the report and covers how well the home tailors its approach to individual needs, the quality and variety of activities, and how it handles complaints. An Outstanding rating in this domain is achieved by a small proportion of care homes and requires inspectors to find clear, specific evidence of genuinely personalised care rather than a generic programme. The published summary does not include the specific examples inspectors used to justify the Outstanding rating.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the October 2017 inspection. The home is operated by Merryfield Home Limited, with Mrs Francisca Torres named as registered manager and Mr Anil Dhanani as nominated individual. A Good Well-led rating means inspectors were satisfied that the management structure was in place, that staff felt supported, and that the home had systems to monitor and improve quality. The published summary does not record how long the manager had been in post at the time of inspection or describe the governance systems in specific detail.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home supports residents with sensory impairments, physical disabilities, learning disabilities and dementia. They care for both younger adults under 65 and older residents. For those living with dementia, the home's focus on individual interests and maintaining dignity becomes particularly important. The smaller, manor house setting can feel less overwhelming than larger facilities. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Merryfield House Nursing Home scores 74 out of 100, reflecting a solid Good rating across most areas and an Outstanding rating for how it responds to individual needs and activities. The score is held back by limited specific detail in the published findings on food, cleanliness, and night staffing.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What strikes families most is how staff see each resident as an individual. Rather than following standard routines, they take time to understand personal interests and preferences. The warmth shown by caregivers feels natural and unforced, with residents treated with consistent respect and affection.

Lens 02

What inspectors have recorded

Staff here focus on keeping residents engaged through varied weekly programmes. Families notice how these activities are tailored to individual interests rather than one-size-fits-all entertainment. Progress is often visible between visits, suggesting genuine engagement rather than just time-filling.

Lens 03

How it sits against good practice

If you're looking for somewhere that treats residents as individuals rather than just care recipients, Merryfield House could be worth exploring.

DCC Recommendation

Worth a visit

Merryfield House Nursing Home, on New Yatt Road in Witney, was rated Good overall at its last inspection in October 2017, with an Outstanding rating for how it responds to individual needs. That Outstanding in Responsive is the standout finding: it tells you inspectors were sufficiently impressed by the home's approach to personalised activities and individual engagement to go beyond a routine Good, which is rare. The remaining four domains, Safe, Effective, Caring, and Well-led, were all rated Good, suggesting a home that is broadly functioning well without obvious gaps. The significant caveat here is that this inspection took place in October 2017, making it more than seven years old at the time of writing. A review in July 2023 noted no immediate concerns requiring reassessment, but that is not the same as a fresh inspection. A great deal can change in seven years, including staffing, management, and the physical environment. Before you visit, call the home and ask how long the current registered manager has been in post, what the staffing rota looks like on a night shift, and whether you can see the most recent infection prevention audit. On the visit itself, notice how staff speak to your parent when they do not know you are watching.

The three questions to ask when you visit

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In Their Own Words

How Merryfield House Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Merryfield House Nursing Home says about itself

Where individual care meets genuine warmth in Witney

Compassionate Care in Witney at Merryfield House Nursing Home

Families searching for nursing care in Witney often discover something special at Merryfield House. This converted manor house creates an intimate setting where residents find both professional support and genuine companionship. The atmosphere here feels refreshingly personal rather than institutional.

Care & specialisms

Who they care for

    The home supports residents with sensory impairments, physical disabilities, learning disabilities and dementia. They care for both younger adults under 65 and older residents.

    How they describe their dementia care

    For those living with dementia, the home's focus on individual interests and maintaining dignity becomes particularly important. The smaller, manor house setting can feel less overwhelming than larger facilities.

    “If you're looking for somewhere that treats residents as individuals rather than just care recipients, Merryfield House could be worth exploring.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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