Dementia Care Home

Meteor Rest Home

34-36 Meteor Road, Westcliff On Sea, Essex, SS0 8DG

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds15
  • SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2020-01-21

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about coming here and finding their loved ones settled, clean and well cared for. What stands out in their stories is how staff remember the little things — who likes their tea strong, who needs extra reassurance in the evenings. Several relatives mentioned feeling properly listened to when they visited, with owners and carers taking time to update them on how things were going.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement55
  • Food quality55
  • Healthcare65
  • Management & leadership70
  • Resident happiness68
Section 02

What inspectors found

Inspected 2020-01-21

  • Is this home safe?

    Good
    Inspectors rated the Safe domain as Good at the August 2020 inspection. The home is registered to support people with complex needs across 15 beds, including those living with dementia and mental health conditions. No specific detail about staffing ratios, falls management, medicines handling, or infection control practice is included in the published report. The July 2023 review found no new concerns. Without specific evidence, it is not possible to describe what Good safety practice looks like day to day at this home.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the August 2020 inspection. The home lists dementia, mental health conditions, physical disabilities, and sensory impairments as specialisms, implying staff are expected to hold relevant training and skills across these areas. The published report contains no specific information about training content, care plan quality, GP access arrangements, or food and nutrition provision. Without this detail, the Good rating cannot be unpacked into specific evidence of practice.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the August 2020 inspection. Staff warmth and compassion are the most important themes in our family review data, appearing in 57.3% and 55.2% of positive reviews respectively. The published report includes no inspector observations of staff interactions, no resident or relative quotes about kindness or dignity, and no description of how privacy is maintained. A Good rating in this domain is a positive signal, but the evidence behind it is not available in the published text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the August 2020 inspection. No specific information about the activity programme, individual engagement, or end-of-life care planning is included in the published report. The home's range of specialisms suggests it supports people at varying stages of need, including those who may be unable to join group activities. The published findings do not describe how the home tailors its offer to individuals.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the August 2020 inspection. Mr Manilall Joysury is named as both the registered manager and the nominated individual, which in a 15-bed home suggests a hands-on leadership presence. The published report contains no description of governance systems, staff culture, complaint handling, or how the home seeks and acts on feedback from residents and families. The July 2023 review found no evidence to change the rating.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home supports people with sensory impairments, dementia, mental health conditions and physical disabilities, focusing on those over 65. Families whose relatives lived here with dementia talk about years of consistent support, right through to the end. They describe how staff understood the importance of maintaining routines and dignity as cognitive abilities changed. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Meteor Rest Home holds a Good rating across all five inspection domains, which is a positive baseline, but the published report contains very little specific detail about day-to-day life. Scores reflect a consistent Good rating rather than rich observational evidence, so the gaps are ones to explore on a visit rather than causes for alarm.

Homes in East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about coming here and finding their loved ones settled, clean and well cared for. What stands out in their stories is how staff remember the little things — who likes their tea strong, who needs extra reassurance in the evenings. Several relatives mentioned feeling properly listened to when they visited, with owners and carers taking time to update them on how things were going.

Lens 02

What inspectors have recorded

What families appreciate most is the consistency — seeing the same carers who know their relative's quirks and needs. Staff here seem to stick around, building up real knowledge of each person they look after. When health changes happen, relatives say they're kept in the loop, with regular updates that help them feel connected even when they can't visit.

Lens 03

How it sits against good practice

Sometimes the best measure of a place is how families feel looking back, after the hardest goodbyes.

DCC Recommendation

Worth a visit

Meteor Rest Home, a 15-bed residential home on Meteor Road in Westcliff-on-Sea, was rated Good across all five inspection domains at its last inspection in August 2020. A desk-based review in July 2023 found no evidence requiring a change to that rating. The home supports a range of needs including dementia, mental health conditions, physical disabilities, and sensory impairments. The registered manager, Mr Manilall Joysury, holds both the registered manager and nominated individual roles, which points to consistent leadership at this small home. The honest limitation here is that the published inspection report contains very little specific observational detail, no resident or relative quotes, and no description of day-to-day life inside the home. A Good rating is genuinely positive, but it tells you little on its own about whether the culture and environment will suit your parent. Before making a decision, visit in person, ask to observe a mealtime, and request to see last month's activity schedule. Specifically ask the manager: how many permanent staff are on duty after 8pm, how much agency staff the home uses, and how families are kept informed when a resident's health changes.

The three questions to ask when you visit

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In Their Own Words

How Meteor Rest Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Meteor Rest Home says about itself

Where families find steady hands through dementia's difficult journey

Compassionate Care in Westcliff On Sea at Meteor Rest Home

When dementia changes everything familiar, finding somewhere that feels genuinely safe becomes everything. Meteor Rest Home in Westcliff On Sea has been supporting families through some of their hardest years, with relatives describing how staff here really get to know each resident as an individual. The home sits in the eastern part of town, welcoming people who need that extra understanding.

Care & specialisms

Who they care for

    The home supports people with sensory impairments, dementia, mental health conditions and physical disabilities, focusing on those over 65.

    How they describe their dementia care

    Families whose relatives lived here with dementia talk about years of consistent support, right through to the end. They describe how staff understood the importance of maintaining routines and dignity as cognitive abilities changed.

    “Sometimes the best measure of a place is how families feel looking back, after the hardest goodbyes.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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