Dementia Care Home

Neem Tree Care Centre

118 Oldfield Lane South, Greenford, Middlesex, UB6 9JX

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds57
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2019-06-29

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-06-29

  • Is this home safe?

    Good
    The home was rated Good for safety at its January 2022 inspection. The published summary does not record specific observations about medicines management, falls prevention, or infection control practices. Two named registered managers and a nominated individual are recorded, suggesting oversight structures were in place. No concerns or requirement notices relating to safety were identified by inspectors. The rating was reviewed in July 2023 and maintained.
    Verified by inspector
  • Is the care effective?

    Good
    The home received a Good rating for Effective at its January 2022 inspection, covering training, care planning, healthcare access, and nutrition. The published summary does not include specific detail on any of these areas. The home lists dementia as a specialism, which means inspectors would have considered dementia-specific training and care approaches. No improvement notices were recorded. The rating has been maintained following a review in July 2023.
    Verified by inspector
  • Is this home caring?

    Good
    The home was rated Good for Caring at its January 2022 inspection, covering staff warmth, compassion, dignity, and respect for independence. The published summary records no specific inspector observations, resident quotes, or relative testimony on these themes. No concerns about undignified treatment were identified. The Good Caring rating was maintained following the July 2023 review.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for Responsive at its January 2022 inspection, covering activities, individual engagement, and end-of-life care planning. The published summary contains no specific detail on the activity programme, individual tailoring, or how the home responds to changing needs. No complaints or responsiveness concerns were recorded. The rating was maintained at the July 2023 review.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for Well-led at its January 2022 inspection, and that rating was maintained following a review in July 2023. Two registered managers are named in the registration records: Mrs Jane Wambui Kabue and Mrs Hansa Menon, alongside a nominated individual, Mr Rupane Patel. The published summary does not record specific findings on governance, staff culture, learning from incidents, or family communication. No leadership concerns were identified.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides nursing care for adults of all ages with physical disabilities and sensory impairments. They also list dementia care among their specialisms. While dementia care is offered, some families have found the home better suited to physical nursing needs than memory care support. It's worth discussing specific dementia care approaches during your visit. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Neem Tree Care Limited holds a Good rating across all five inspection domains, but the published report contains very limited specific detail, meaning scores reflect confirmed compliance rather than rich, observable evidence of exceptional care.

Homes in London typically score 68–82.
DCC Recommendation

Worth a visit

Neem Tree Care Limited, at 118 Oldfield Lane South in Greenford, was rated Good across all five inspection domains at its last full inspection in January 2022. That rating was reviewed in July 2023 and the Good rating was maintained without a full re-inspection, meaning inspectors saw no evidence that standards had fallen. The home cares for up to 57 people, including those living with dementia, physical disabilities, and sensory impairment, and has two registered managers named in the registration records. The honest caveat is that the published inspection report contains very limited specific detail. A Good rating tells you the home met the required standard on the day inspectors visited, but it does not tell you much about what daily life actually feels like for your parent. The inspection took place more than three years ago. Before visiting, prepare a short list of direct questions covering night staffing ratios, agency staff usage, how often care plans are reviewed with families, and what the activity programme looks like for someone who cannot join group sessions. Observe the entrance and corridors on arrival: are staff calm and unhurried, do residents appear settled, and does someone greet you by name?

The three questions to ask when you visit

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In Their Own Words

How Neem Tree Care Centre describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Neem Tree Care Centre says about itself

Compassionate nursing support through recovery and life's final chapters

Compassionate Care in Greenford at Neem Tree Care Limited

When recovering from surgery or navigating terminal illness, families describe finding dedicated nursing care at Neem Tree Care Limited in Greenford. This London care home supports residents with physical disabilities and sensory impairments, offering skilled nursing for both younger and older adults who need that extra level of medical attention.

Care & specialisms

Who they care for

    The home provides nursing care for adults of all ages with physical disabilities and sensory impairments. They also list dementia care among their specialisms.

    How they describe their dementia care

    While dementia care is offered, some families have found the home better suited to physical nursing needs than memory care support. It's worth discussing specific dementia care approaches during your visit.

    “For families seeking skilled nursing care, particularly during recovery or palliative stages, a visit will help you understand if this fits your loved one's needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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