Dementia Care Home

North Shore Rest Home

3 St Stephens Avenue, Blackpool, Lancashire, FY2 9RG

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
81/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff85 / 100

Staff warmth score

“Well Looked After”80%

of reviewers answered yes

Good to know

  • Registered beds25
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities
  • Last inspected2018-05-25

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth85
  • Compassion & dignity87
  • Cleanliness72
  • Activities & engagement78
  • Food quality65
  • Healthcare82
  • Management & leadership88
  • Resident happiness80
Section 02

What inspectors found

Inspected 2018-05-25

  • Is this home safe?

    Good
    The Safe domain was rated Good at the April 2021 inspection. This is the one domain that did not reach Outstanding, which is worth noting in a home that otherwise achieved the highest rating across the board. The published inspection text does not include specific detail on staffing ratios, medicines management, falls records, or infection control practices. The home is registered as a nursing home, which means qualified nurses should be available around the clock, but the inspection report does not confirm shift-by-shift numbers.
    Verified by inspector
  • Is the care effective?

    Outstanding
    The Effective domain was rated Outstanding at the April 2021 inspection. This domain covers training, care planning, healthcare access, and nutrition. An Outstanding rating here means inspectors found evidence significantly above what is expected as standard. The published report does not include the specific evidence that led to this rating, such as detail on dementia training content, GP access arrangements, or how care plans are written and reviewed.
    Verified by inspector
  • Is this home caring?

    Outstanding
    The Caring domain was rated Outstanding at the April 2021 inspection. This is the domain most directly linked to the day-to-day experience of your parent and reflects how inspectors assessed staff warmth, dignity, respect, and whether residents felt known as individuals. The published inspection text does not include direct observations or resident and family quotes that would allow us to describe specific moments of care that earned this rating.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Outstanding
    The Responsive domain was rated Outstanding at the April 2021 inspection. This domain covers whether the home tailors care to individuals, provides meaningful activities, responds to complaints, and supports people well at the end of life. The home cares for people with dementia, learning disabilities, and physical disabilities, which means responsiveness must work across a wide range of needs and communication styles. The inspection report does not include specific detail on activity programmes, individual engagement, or complaint handling.
    Verified by inspector
  • Is the home well-led?

    Outstanding
    The Well-led domain was rated Outstanding at the April 2021 inspection. The home is run by named individual providers, Mrs Brenda Christine Bell and Mr Darren Bell, with a named registered manager, Mrs Alison Jayne Small. This family-style ownership structure is distinct from large corporate providers and can indicate closer personal investment in the home's culture and standards. The inspection report does not include specific evidence on governance systems, staff culture, or how leadership handled challenges.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist support for people living with dementia, learning disabilities and physical disabilities. They care for both younger adults under 65 and older residents, bringing nursing expertise to complex care needs. For residents living with dementia, the team brings nursing-level expertise to memory care. They understand how dementia can complicate other health conditions and adapt their approach accordingly. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

81/ 100

DCC Family Score

North Shore Nursing Home holds an Outstanding overall rating, which places it among the top tier of care homes inspected nationally. However, because the published inspection text contains limited specific detail, several scores reflect the rating level rather than direct observed evidence, so the checklist notes where you should ask the home directly.

Homes in North West typically score 68–82.
DCC Recommendation

Worth a visit

North Shore Nursing Home at 3 St Stephens Avenue, Blackpool was rated Outstanding at its last inspection in April 2021, with Outstanding awarded in Effective, Caring, Responsive, and Well-led domains and Good in Safe. A monitoring review in July 2023 found no evidence requiring a change to that rating. The home is small, with 25 beds, run by named individual providers rather than a large corporate group, which is often associated with closer personal oversight. It is registered to care for people living with dementia, as well as adults with learning disabilities and physical disabilities, and is registered as a nursing home, meaning qualified nursing staff should be available. The main uncertainty here is that the published inspection report contains very limited specific detail: no direct observations, resident quotes, or staffing figures are included in the text provided. An Outstanding rating is a strong signal, but it was awarded in 2021 and the home's day-to-day reality may have changed since then. When you visit, ask to see last week's actual staffing rota, find out how many permanent staff work the night shift, and ask how the team supports your parent on days when they are distressed or withdrawn. Walk through at an unannounced time if the home allows it, and pay attention to whether staff stop to speak to residents in corridors or walk past without acknowledgement.

The three questions to ask when you visit

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In Their Own Words

How North Shore Rest Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What North Shore Rest Home says about itself

Specialist nursing care that adapts when health needs change quickly

Dedicated nursing home Support in Blackpool

When health takes an unexpected turn, families need to know their loved one will get skilled nursing support. North Shore Nursing home in Blackpool provides specialist care for adults with complex needs, including dementia, learning disabilities and physical disabilities. The home supports both younger adults under 65 and older residents who need nursing-level care.

Care & specialisms

Who they care for

    The home provides specialist support for people living with dementia, learning disabilities and physical disabilities. They care for both younger adults under 65 and older residents, bringing nursing expertise to complex care needs.

    How they describe their dementia care

    For residents living with dementia, the team brings nursing-level expertise to memory care. They understand how dementia can complicate other health conditions and adapt their approach accordingly.

    “If you're looking for nursing care that can handle complex health needs, visiting North Shore could help you understand their approach.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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