Dementia Care Home

Oakhill House Care Home

Eady Close, Horsham, Sussex, RH13 5NA

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds49
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2022-08-06

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe finding warmth in the small moments here. They talk about staff who know how to chat with residents while helping them start their day, and a management team who stop to check how visits are going.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership72
  • Resident happiness68
Section 02

What inspectors found

Inspected 2022-08-06

  • Is this home safe?

    Not yet rated
    Oakhill House was rated Good for safety at its February 2025 inspection. The home is a nursing home with 49 beds, supporting people living with dementia among other needs. The inspection report does not provide specific narrative detail about medicines management, falls monitoring, infection control, or staffing ratios in the published summary. The home had previously been rated Requires Improvement overall, so safety will have been a focus of the returning inspection. No specific concerns are recorded in the published findings.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    Oakhill House was rated Good for effectiveness at its February 2025 inspection. The home provides nursing care alongside personal care, supporting people living with dementia and those with other health needs. The published report does not include specific detail about care plan content, GP access arrangements, dementia training programmes, or how food quality and dietary needs are managed. As a nursing home, clinical effectiveness including wound care and medication management will have been assessed, but the published summary does not record specific findings.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    Oakhill House was rated Good for caring at its February 2025 inspection. This domain covers how staff treat the people who live there, including dignity, respect, privacy, and whether people are supported to maintain independence. The published report does not include specific inspector observations about staff interactions, use of preferred names, responses to distress, or how privacy is maintained. No concerns are recorded, and the Good rating represents an improvement from the previous overall Requires Improvement.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    Oakhill House was rated Good for responsiveness at its February 2025 inspection. This domain covers whether people have a life at the home, including activities, individual engagement, and end-of-life care planning. The published report does not include specific detail about the activity programme, one-to-one engagement for people who cannot join group activities, or how the home responds to individual preferences. The home supports people living with dementia, for whom meaningful activity is a particular priority.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    Oakhill House was rated Good for leadership at its February 2025 inspection. The registered manager is Brighton Taurai Nyagomo and the nominated individual is Anna Gretchen Selby. The home is operated by HC-One No.1 Limited, a large national provider. The published report does not include specific detail about management visibility, staff culture, how the home learns from incidents, or how it communicates with families. The recovery from a previous Requires Improvement rating to Good across all domains suggests meaningful management action was taken in the period between inspections.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Oakhill House looks after both younger adults and those over 65, including people living with dementia. For residents with dementia, the structured daily routine seems particularly helpful. The regular pattern of getting dressed, joining activities, and sharing meals provides familiar touchpoints throughout the day. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Oakhill House Care Home was rated Good across all five domains at its most recent inspection in February 2025, representing a recovery from a previous Requires Improvement rating. The scores reflect that the published report contains limited specific detail, so while the overall direction is positive, families should ask targeted questions on a visit to confirm what Good looks like day to day.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe finding warmth in the small moments here. They talk about staff who know how to chat with residents while helping them start their day, and a management team who stop to check how visits are going.

Lens 02

What inspectors have recorded

What comes through is how the nursing team keeps families in the loop. Regular updates mean relatives know how their loved one is doing day to day. When concerns come up, families say they find the management approachable and ready to listen.

Lens 03

How it sits against good practice

If you're considering Oakhill House, booking a visit during activity time might give you the best sense of daily life there.

DCC Recommendation

Worth a visit

Oakhill House Care Home, on Eady Close in Horsham, was rated Good across all five inspection domains at its most recent assessment on 6 February 2025, with the report published in May 2025. This is a meaningful recovery from a previous Requires Improvement rating, and it covers safety, effectiveness, caring, responsiveness, and leadership. The home is a 49-bed nursing home run by HC-One No.1 Limited, with a registered manager (Brighton Taurai Nyagomo) and a nominated individual (Anna Gretchen Selby) in post. The home supports people over and under 65, including people living with dementia. The main uncertainty here is that the full published report contains very limited narrative detail, which means this Family View cannot confirm specific observations about staff interactions, activity provision, food quality, or night staffing from the inspection text alone. A Good rating is genuinely encouraging after a decline, but the reasons behind both the drop and the recovery matter. When you visit, ask the manager directly what caused the previous Requires Improvement and what specific changes were made. Observe how staff interact with residents in corridors and communal spaces, and ask to see last week's actual staffing rota, not just the planned template.

The three questions to ask when you visit

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In Their Own Words

How Oakhill House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Oakhill House Care Home says about itself

Where daily routines bring comfort and connection in Horsham

Dedicated nursing home Support in Horsham

Some families tell us the structured days at Oakhill House Care Home in Horsham help their relatives find a new rhythm. The care team here focuses on getting residents up and dressed each morning, bringing everyone together for activities and meals. It's these everyday routines that seem to make the difference.

Care & specialisms

Who they care for

    Oakhill House looks after both younger adults and those over 65, including people living with dementia.

    How they describe their dementia care

    For residents with dementia, the structured daily routine seems particularly helpful. The regular pattern of getting dressed, joining activities, and sharing meals provides familiar touchpoints throughout the day.

    “If you're considering Oakhill House, booking a visit during activity time might give you the best sense of daily life there.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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