OSJCT Hartsholme House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds44
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2018-07-10
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families who've spent time here mention how caring and attentive the staff are. It's those everyday interactions that can really matter when someone's adjusting to a new environment.
The eight family priority themes
- Staff warmth75
- Compassion & dignity75
- Cleanliness70
- Activities & engagement88
- Food quality65
- Healthcare70
- Management & leadership88
- Resident happiness78
What inspectors found
Inspected 2018-07-10
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the September 2024 inspection. This means inspectors found that staff had the skills, knowledge, and support to care for the people living in the home, and that care was delivered in line with best practice. The home specialises in dementia care for adults over 65, so an Effective rating here implies dementia-specific training is in place. No specific detail about training content, care plan quality, GP access, or food provision is available in the published summary.Is this home caring?
The Caring domain was rated Good at the September 2024 inspection. A Good Caring rating means inspectors observed staff treating the people who live there with kindness, dignity, and respect. The home specialises in dementia care, a context in which caring well requires patience, attentiveness to non-verbal communication, and genuine knowledge of each person's history and preferences. No specific inspector observations or resident and family testimony are available in the published summary accessible to us.Is the home responsive?
The Responsive domain was rated Outstanding at the September 2024 inspection. This is the highest possible rating and requires inspectors to find strong, specific evidence that the home tailors its approach to the individual needs, preferences, and histories of each person living there. For a dementia specialist home, Outstanding Responsive typically means activities go well beyond group sessions, that people who cannot join groups receive one-to-one engagement, and that care plans reflect who the person actually is, not just their medical needs. This is one of the most meaningful ratings a dementia care home can hold.Is the home well-led?
The Well-led domain was rated Outstanding at the September 2024 inspection, the second of two Outstanding ratings awarded. The home is led by registered manager Mrs Cheryl Gilderdale, with Mr James Norman Robson as nominated individual. An Outstanding Well-led rating requires inspectors to find evidence of a positive, open culture; staff who feel supported and able to speak up; robust governance systems; and leadership that is visible and known to the people living in the home and their families. The home improved from Good to Outstanding overall, which suggests leadership has driven genuine improvement over time.
Source: CQC inspection report →
What the evidence base says
The team here specialises in caring for people over 65, including those living with dementia. They understand the unique challenges that come with memory loss and work to create a supportive environment. While specific details about their dementia care approach would be best discussed during a visit, the home has experience supporting residents through different stages of their dementia journey. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
OSJCT Hartsholme House achieved an Outstanding overall rating at its most recent inspection, with particular strength in how it responds to the needs of the people who live there and how it is led. Scores in several themes are moderated because the published report text available to us contains limited specific detail on day-to-day care interactions.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families who've spent time here mention how caring and attentive the staff are. It's those everyday interactions that can really matter when someone's adjusting to a new environment.
What inspectors have recorded
How it sits against good practice
Sometimes the best way to know if somewhere feels right is to see it for yourself and chat with the team about what matters most to your family.
Worth a visit
OSJCT Hartsholme House, on Ashby Avenue in Lincoln, was rated Outstanding overall at its most recent inspection in September 2024, with results published in December 2024. This is a meaningful achievement: fewer than five per cent of care homes in England hold an Outstanding rating. The home improved from Good, which tells you the quality here is moving in the right direction rather than standing still. Responsive and Well-led were both rated Outstanding, meaning inspectors found strong, specific evidence of individual engagement and stable, accountable leadership. Safe, Effective, and Caring were all rated Good. The main limitation of this report is that the full published text available to us contains limited specific detail about day-to-day care interactions, staffing numbers, food, and the environment. The Outstanding rating is a reliable signal of quality, but it does not answer every question you will have as a family. Before making a decision, visit in person, ask to see last week's actual staffing rota, sit in on a mealtime, and ask the manager directly about night staffing ratios, agency use, and how families are kept informed when something changes.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how OSJCT Hartsholme House measures up against the other homes you’re considering. Free account.
In Their Own Words
How OSJCT Hartsholme House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring staff make all the difference for families in Lincoln
OSJCT Hartsholme House – Your Trusted residential home
When you're looking for the right place for someone with dementia, knowing the staff genuinely care can ease some of those worries. OSJCT Hartsholme House in Lincoln focuses on looking after adults over 65, with particular experience supporting people living with dementia. While every family's needs are different, it's worth getting in touch to see if they might be the right fit for your loved one.
Who they care for
The team here specialises in caring for people over 65, including those living with dementia. They understand the unique challenges that come with memory loss and work to create a supportive environment.
While specific details about their dementia care approach would be best discussed during a visit, the home has experience supporting residents through different stages of their dementia journey.
“Sometimes the best way to know if somewhere feels right is to see it for yourself and chat with the team about what matters most to your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
OSJCT Hartsholme House achieved an Outstanding overall rating at its most recent inspection, with particular strength in how it responds to the needs of the people who live there and how it is led. Scores in several themes are moderated because the published report text available to us contains limited specific detail on day-to-day care interactions.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families who've spent time here mention how caring and attentive the staff are. It's those everyday interactions that can really matter when someone's adjusting to a new environment.
What inspectors have recorded
How it sits against good practice
Sometimes the best way to know if somewhere feels right is to see it for yourself and chat with the team about what matters most to your family.
Worth a visit
OSJCT Hartsholme House, on Ashby Avenue in Lincoln, was rated Outstanding overall at its most recent inspection in September 2024, with results published in December 2024. This is a meaningful achievement: fewer than five per cent of care homes in England hold an Outstanding rating. The home improved from Good, which tells you the quality here is moving in the right direction rather than standing still. Responsive and Well-led were both rated Outstanding, meaning inspectors found strong, specific evidence of individual engagement and stable, accountable leadership. Safe, Effective, and Caring were all rated Good. The main limitation of this report is that the full published text available to us contains limited specific detail about day-to-day care interactions, staffing numbers, food, and the environment. The Outstanding rating is a reliable signal of quality, but it does not answer every question you will have as a family. Before making a decision, visit in person, ask to see last week's actual staffing rota, sit in on a mealtime, and ask the manager directly about night staffing ratios, agency use, and how families are kept informed when something changes.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how OSJCT Hartsholme House measures up against the other homes you’re considering. Free account.
In Their Own Words
How OSJCT Hartsholme House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring staff make all the difference for families in Lincoln
OSJCT Hartsholme House – Your Trusted residential home
When you're looking for the right place for someone with dementia, knowing the staff genuinely care can ease some of those worries. OSJCT Hartsholme House in Lincoln focuses on looking after adults over 65, with particular experience supporting people living with dementia. While every family's needs are different, it's worth getting in touch to see if they might be the right fit for your loved one.
Who they care for
The team here specialises in caring for people over 65, including those living with dementia. They understand the unique challenges that come with memory loss and work to create a supportive environment.
While specific details about their dementia care approach would be best discussed during a visit, the home has experience supporting residents through different stages of their dementia journey.
“Sometimes the best way to know if somewhere feels right is to see it for yourself and chat with the team about what matters most to your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
