Parkville Care Centre
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes, Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds94
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2020-10-08
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe how their relatives have become more settled after moving in, with some showing real improvements in mood and willingness to join in activities. The care team appears to have a gentle way of encouraging residents to take part in daily life, whether that's craft sessions, watching films together, or simply spending time with other residents.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement68
- Food quality68
- Healthcare70
- Management & leadership74
- Resident happiness70
What inspectors found
Inspected 2020-10-08
Is this home safe?
Is the care effective?
Parkville Care Centre was rated Good for effectiveness at the May 2024 inspection. The home provides nursing and personal care across a broad range of needs, which requires staff to hold appropriate training and for care plans to be detailed and regularly reviewed. The published summary does not include specific findings about dementia training content, GP access arrangements, or how care plans are updated when a person's needs change. The Good rating indicates inspectors were satisfied, but the evidence base available here does not allow a more granular picture.Is this home caring?
The home received a Good rating for caring at the May 2024 inspection. This domain covers how staff treat the people who live here: whether they are kind, respectful, and unhurried, and whether your parent's dignity and independence are protected. The published summary does not include direct quotes from residents or relatives, nor specific inspector observations about interactions between staff and residents. A Good rating indicates inspectors were satisfied overall, but the texture of daily kindness is not captured in the available detail.Is the home responsive?
Parkville Care Centre was rated Good for responsiveness at the May 2024 inspection. This domain covers whether the people living here have a meaningful daily life: activities, individual engagement, and care that reflects personal preferences rather than a standard routine. The home supports a wide range of people including those with dementia, mental health conditions, and sensory impairment, which means a one-size activity programme is unlikely to meet everyone's needs. The published summary does not provide specific detail about the activities on offer, how individual preferences are recorded, or how the home handles complaints.Is the home well-led?
The home was rated Good for well-led at the May 2024 inspection. The nominated individual is Mrs Lynn Maddison, and the home is operated by Prestige Care Limited. A Good rating in this domain indicates that inspectors found governance systems in place, a culture that supports staff, and leadership that is visible and accountable. The improvement from the previous Requires Improvement rating suggests that leadership changes or governance improvements have taken effect, though the published summary does not set out what specifically changed or how long the current management team has been in place.
Source: CQC inspection report →
What the evidence base says
The home caters for adults both under and over 65, including those with dementia, mental health conditions, physical disabilities and sensory impairments. The care team seems particularly skilled at helping residents with advanced dementia feel calmer and more connected. Families have noticed their relatives becoming more responsive and willing to engage with others after settling in. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Parkville Care Centre scores 73 out of 100, reflecting a solid Good rating across all five inspection domains and a meaningful improvement from its previous Requires Improvement status. The score is held back by limited specific detail in the published report, which means many areas are confirmed as good in principle but without the direct observations, resident testimony, or named examples that would push the score higher.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
Families describe how their relatives have become more settled after moving in, with some showing real improvements in mood and willingness to join in activities. The care team appears to have a gentle way of encouraging residents to take part in daily life, whether that's craft sessions, watching films together, or simply spending time with other residents.
What inspectors have recorded
How it sits against good practice
If you're looking for somewhere that understands the complexities of dementia care, it might be worth arranging a visit to see if Parkville could be the right fit.
Worth a visit
Parkville Care Centre, on Walpole Street in Middlesbrough, was assessed as Good across all five domains at its most recent inspection, assessed 30 May 2024 and published 19 August 2024. This is a notable step forward from its previous Requires Improvement rating, and inspectors judged the home to be safe, effective, caring, responsive, and well-led. The home is run by Prestige Care Limited and supports up to 94 people across a wide range of needs including dementia, mental health conditions, physical disabilities, and sensory impairment. The main uncertainty here is the limited detail available in the published summary. The full inspection report was published in August 2024, but the structured report text provided for this review does not include specific inspector observations, resident or relative quotes, or domain-level narrative. That means this Family View is based on domain ratings and contextual information rather than granular findings. Before placing your parent here, visit in person, ask to see the full inspection report, and use the checklist questions below to test what the Good rating actually looks like day to day.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Parkville Care Centre measures up against the other homes you’re considering. Free account.
In Their Own Words
How Parkville Care Centre describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dedicated carers help residents with dementia find moments of connection
Parkville – Expert Care in Middlesbrough
When dementia changes everything, families need to know their loved one will be treated with patience and understanding. At Parkville Care Centre in Middlesbrough, the care team works to help residents feel more settled and engaged, even when the condition has progressed significantly. The home supports people with various needs including dementia, mental health conditions, physical disabilities and sensory impairments.
Who they care for
The home caters for adults both under and over 65, including those with dementia, mental health conditions, physical disabilities and sensory impairments.
The care team seems particularly skilled at helping residents with advanced dementia feel calmer and more connected. Families have noticed their relatives becoming more responsive and willing to engage with others after settling in.
“If you're looking for somewhere that understands the complexities of dementia care, it might be worth arranging a visit to see if Parkville could be the right fit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Parkville Care Centre scores 73 out of 100, reflecting a solid Good rating across all five inspection domains and a meaningful improvement from its previous Requires Improvement status. The score is held back by limited specific detail in the published report, which means many areas are confirmed as good in principle but without the direct observations, resident testimony, or named examples that would push the score higher.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
Families describe how their relatives have become more settled after moving in, with some showing real improvements in mood and willingness to join in activities. The care team appears to have a gentle way of encouraging residents to take part in daily life, whether that's craft sessions, watching films together, or simply spending time with other residents.
What inspectors have recorded
How it sits against good practice
If you're looking for somewhere that understands the complexities of dementia care, it might be worth arranging a visit to see if Parkville could be the right fit.
Worth a visit
Parkville Care Centre, on Walpole Street in Middlesbrough, was assessed as Good across all five domains at its most recent inspection, assessed 30 May 2024 and published 19 August 2024. This is a notable step forward from its previous Requires Improvement rating, and inspectors judged the home to be safe, effective, caring, responsive, and well-led. The home is run by Prestige Care Limited and supports up to 94 people across a wide range of needs including dementia, mental health conditions, physical disabilities, and sensory impairment. The main uncertainty here is the limited detail available in the published summary. The full inspection report was published in August 2024, but the structured report text provided for this review does not include specific inspector observations, resident or relative quotes, or domain-level narrative. That means this Family View is based on domain ratings and contextual information rather than granular findings. Before placing your parent here, visit in person, ask to see the full inspection report, and use the checklist questions below to test what the Good rating actually looks like day to day.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Parkville Care Centre measures up against the other homes you’re considering. Free account.
In Their Own Words
How Parkville Care Centre describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dedicated carers help residents with dementia find moments of connection
Parkville – Expert Care in Middlesbrough
When dementia changes everything, families need to know their loved one will be treated with patience and understanding. At Parkville Care Centre in Middlesbrough, the care team works to help residents feel more settled and engaged, even when the condition has progressed significantly. The home supports people with various needs including dementia, mental health conditions, physical disabilities and sensory impairments.
Who they care for
The home caters for adults both under and over 65, including those with dementia, mental health conditions, physical disabilities and sensory impairments.
The care team seems particularly skilled at helping residents with advanced dementia feel calmer and more connected. Families have noticed their relatives becoming more responsive and willing to engage with others after settling in.
The home & environment
The home runs a programme of activities throughout the day, with crafts, films and music sessions giving structure and stimulation. The building itself is kept clean and fresh, with communal areas where residents can spend time together or with visiting family.
“If you're looking for somewhere that understands the complexities of dementia care, it might be worth arranging a visit to see if Parkville could be the right fit.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
