Richmond Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds40
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2019-11-13
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe feeling genuinely included in the life of the home, whether joining in activities or simply spending quiet time with their loved one. The daily programme keeps residents engaged with everything from baking sessions to beauty treatments, adapted to suit different abilities and interests. People particularly value how staff take time to understand each resident's personality and preferences.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership35
- Resident happiness55
What inspectors found
Inspected 2019-11-13
Is this home safe?
Is the care effective?
The effective domain was rated Good at the October 2019 inspection. The home lists dementia as a specialism alongside physical disabilities and sensory impairment, suggesting it is intended to support a range of complex needs. The published report contains no specific detail about training programmes, care plan quality, GP access arrangements, or how food and nutrition are managed. The inspection is now more than five years old.Is this home caring?
The caring domain was rated Good at the October 2019 inspection. The published summary records no specific inspector observations, resident quotes, or relative feedback about how staff treat the people who live here. There is no detail about use of preferred names, pace of care, or how staff respond to distress. The inspection is now more than five years old.Is the home responsive?
The responsive domain was rated Good at the October 2019 inspection. This domain covers whether the home tailors its care to individual needs, provides meaningful activities, and handles complaints well. The published summary contains no specific detail about the activity programme, how individual preferences are recorded and acted on, or how end-of-life care is approached. The inspection is more than five years old.Is the home well-led?
The well-led domain was rated Requires Improvement at the October 2019 inspection. This is the only domain that fell below Good. The registered manager is named as Mrs Kate Birch and the nominated individual as Mr Hanif Mohamed Ladhani. The published summary does not explain what specific governance or leadership failures led to the Requires Improvement rating, what actions were required, or what progress was made afterwards. No subsequent full inspection has been published, though a monitoring review in July 2023 found no evidence requiring reassessment at that point., The well-led domain was rated Requires Improvement at the October 2019 inspection. This is the only domain that fell below Good. The registered manager is named as Mrs Kate Birch and the nominated individual as Mr Hanif Mohamed Ladhani. The published summary does not explain what specific governance or leadership failures led to the Requires Improvement rating, what actions were required, or what progress was made afterwards. No subsequent full inspection has been published, though a monitoring review in July 2023 found no evidence requiring reassessment at that point.
Source: CQC inspection report →
What the evidence base says
The home welcomes residents under and over 65 with various needs including dementia, physical disabilities, and sensory impairments. While most families report their loved ones' needs being well met, it's worth checking the home can support your specific requirements. Staff here understand that dementia affects each person differently, working with families to maintain connections even as the condition progresses. The activity programme includes residents at all stages, finding ways for everyone to participate and enjoy themselves. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Richmond Residential Care Home scored 58 out of 100. Four of the five inspection domains were rated Good, but the Well-led domain was rated Requires Improvement, and the published report contains very little specific detail across any area, which limits how confidently we can interpret the Good ratings for your parent.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe feeling genuinely included in the life of the home, whether joining in activities or simply spending quiet time with their loved one. The daily programme keeps residents engaged with everything from baking sessions to beauty treatments, adapted to suit different abilities and interests. People particularly value how staff take time to understand each resident's personality and preferences.
What inspectors have recorded
The care team shows real understanding of dementia's impact, helping families make sense of personality changes while maintaining their loved one's dignity. Staff consistency means residents receive care from people who know their routines and preferences well. When residents reach end of life, families have found the support both professional and genuinely compassionate.
How it sits against good practice
If you're considering Richmond, visiting will give you the clearest sense of whether it feels right for your family.
Worth a visit
Richmond Residential Care Home on Recreation Road, Mansfield was inspected in October 2019 and rated Good overall, with Good ratings for safe, effective, caring, and responsive domains. The Well-led domain was rated Requires Improvement. The inspection is now over five years old, and the published report contains very little specific detail about what inspectors actually observed, making it difficult to give you a confident picture of what daily life looks like for your parent. The Well-led rating of Requires Improvement is the most important thing to explore before you make a decision. Leadership stability is one of the clearest predictors of care quality over time, and you need to understand what was wrong in 2019, what changed afterwards, and who is running the home now. Ask directly whether the registered manager named in the report is still in post, how long they have been there, and what specific improvements were made following the inspection. Because the published findings are so thin, a personal visit, ideally at a mealtime and again in the evening, is essential before forming any view.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Richmond Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Richmond Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dementia understanding meets daily joy in Mansfield
Compassionate Care in Mansfield at Richmond Residential Care Home
Families searching for dementia care often worry about whether their loved one will still feel like themselves. Richmond Residential Care Home in Mansfield has built its approach around understanding how dementia changes people — and helping families navigate those changes together. The home supports residents with various needs, including physical disabilities and sensory impairments, with a focus on keeping life engaging and meaningful.
Who they care for
The home welcomes residents under and over 65 with various needs including dementia, physical disabilities, and sensory impairments. While most families report their loved ones' needs being well met, it's worth checking the home can support your specific requirements.
Staff here understand that dementia affects each person differently, working with families to maintain connections even as the condition progresses. The activity programme includes residents at all stages, finding ways for everyone to participate and enjoy themselves.
“If you're considering Richmond, visiting will give you the clearest sense of whether it feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Richmond Residential Care Home scored 58 out of 100. Four of the five inspection domains were rated Good, but the Well-led domain was rated Requires Improvement, and the published report contains very little specific detail across any area, which limits how confidently we can interpret the Good ratings for your parent.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe feeling genuinely included in the life of the home, whether joining in activities or simply spending quiet time with their loved one. The daily programme keeps residents engaged with everything from baking sessions to beauty treatments, adapted to suit different abilities and interests. People particularly value how staff take time to understand each resident's personality and preferences.
What inspectors have recorded
The care team shows real understanding of dementia's impact, helping families make sense of personality changes while maintaining their loved one's dignity. Staff consistency means residents receive care from people who know their routines and preferences well. When residents reach end of life, families have found the support both professional and genuinely compassionate.
How it sits against good practice
If you're considering Richmond, visiting will give you the clearest sense of whether it feels right for your family.
Worth a visit
Richmond Residential Care Home on Recreation Road, Mansfield was inspected in October 2019 and rated Good overall, with Good ratings for safe, effective, caring, and responsive domains. The Well-led domain was rated Requires Improvement. The inspection is now over five years old, and the published report contains very little specific detail about what inspectors actually observed, making it difficult to give you a confident picture of what daily life looks like for your parent. The Well-led rating of Requires Improvement is the most important thing to explore before you make a decision. Leadership stability is one of the clearest predictors of care quality over time, and you need to understand what was wrong in 2019, what changed afterwards, and who is running the home now. Ask directly whether the registered manager named in the report is still in post, how long they have been there, and what specific improvements were made following the inspection. Because the published findings are so thin, a personal visit, ideally at a mealtime and again in the evening, is essential before forming any view.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Richmond Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Richmond Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dementia understanding meets daily joy in Mansfield
Compassionate Care in Mansfield at Richmond Residential Care Home
Families searching for dementia care often worry about whether their loved one will still feel like themselves. Richmond Residential Care Home in Mansfield has built its approach around understanding how dementia changes people — and helping families navigate those changes together. The home supports residents with various needs, including physical disabilities and sensory impairments, with a focus on keeping life engaging and meaningful.
Who they care for
The home welcomes residents under and over 65 with various needs including dementia, physical disabilities, and sensory impairments. While most families report their loved ones' needs being well met, it's worth checking the home can support your specific requirements.
Staff here understand that dementia affects each person differently, working with families to maintain connections even as the condition progresses. The activity programme includes residents at all stages, finding ways for everyone to participate and enjoy themselves.
Management & ethos
The care team shows real understanding of dementia's impact, helping families make sense of personality changes while maintaining their loved one's dignity. Staff consistency means residents receive care from people who know their routines and preferences well. When residents reach end of life, families have found the support both professional and genuinely compassionate.
“If you're considering Richmond, visiting will give you the clearest sense of whether it feels right for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
