Dementia Care Home

Rose Lodge Care Home

Rose Lodge, Exmouth, Devon, EX8 2EZ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
82/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff88 / 100

Staff warmth score

“Well Looked After”82%

of reviewers answered yes

Good to know

  • Registered beds34
  • SpecialismsCaring for adults over 65 yrs, Caring for people whose rights are restricted under the Mental Health Act, Dementia, Mental health conditions
  • Last inspected2019-04-06

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth88
  • Compassion & dignity90
  • Cleanliness72
  • Activities & engagement85
  • Food quality75
  • Healthcare85
  • Management & leadership75
  • Resident happiness82
Section 02

What inspectors found

Inspected 2019-04-06

  • Is this home safe?

    Good
    The Safe domain was rated Good at the December 2018 inspection. A Good rating means inspectors were satisfied that people were protected from avoidable harm, that medicines were managed safely, and that staffing levels were sufficient. The published summary does not include specific figures for staffing ratios, night cover, or agency use. There is no recorded detail about falls management, safeguarding cases, or infection control observations.
    Verified by inspector
  • Is the care effective?

    Outstanding
    The Effective domain was rated Outstanding, the highest possible rating. This means inspectors found that care was consistently effective in improving and maintaining people's health and wellbeing, going beyond what is routinely expected. For a home specialising in dementia care, an Outstanding Effective rating indicates that staff understand how dementia affects each individual, that care plans are detailed and used in practice, and that healthcare is proactively coordinated. The published summary does not reproduce the specific evidence that led to this rating.
    Verified by inspector
  • Is this home caring?

    Outstanding
    The Caring domain was rated Outstanding. This is the domain most directly tied to day-to-day experience and it reflects how staff treat people as individuals, whether dignity and privacy are genuinely respected, and whether people feel supported to retain as much independence as possible. An Outstanding rating here requires inspectors to have observed specific interactions, gathered resident and relative feedback, and found consistent evidence across different staff, different times of day, and different levels of need. The published summary does not reproduce the specific observations or quotes that were recorded.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Outstanding
    The Responsive domain was rated Outstanding. This covers whether the home meets individual needs rather than fitting people into a standard routine, whether activities are meaningful and tailored, and whether end-of-life care is handled with compassion and personalisation. Outstanding Responsive also means that when things go wrong or when needs change, the home adapts quickly and involves the person and their family. The published summary does not detail the specific evidence behind this rating.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good. The registered manager at the time of inspection was Miss Tracey Jane Long, who was also the nominated individual, meaning she held both operational and legal responsibility for the home. A Good Well-led rating indicates that governance systems were functioning, staff felt supported, and there was a culture of improvement. It did not reach Outstanding, which may reflect that leadership processes, while sound, lacked the exceptional documentation of learning and staff empowerment that the higher rating requires.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team here focuses on dementia and mental health conditions, with particular experience supporting residents whose needs fall under the Mental Health Act. This clinical knowledge shapes their approach to daily care. Staff bring genuine understanding to dementia care, adapting their approach as residents' needs change. The structured activity programme offers both lively and quieter options, letting each person engage at their own comfort level. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

82/ 100

DCC Family Score

Rose Lodge scored 82 out of 100, reflecting three Outstanding domain ratings covering how staff care for people, how effectively care is delivered, and how well the home responds to individual needs. The Good ratings in Safety and Leadership are solid but carry less specific inspection detail, which is why the score sits just below the top tier.

Homes in South West typically score 68–82.
DCC Recommendation

Worth a visit

Rose Lodge in Exmouth was rated Outstanding overall at its inspection in December 2018, with Outstanding ratings in Effective, Caring, and Responsive, and Good ratings in Safe and Well-led. The home cares for up to 34 people, including those living with dementia and those whose rights may be restricted under the Mental Health Act. An Outstanding rating across three domains is achieved by fewer than five per cent of care homes in England, and it reflects sustained, specific evidence of care that goes well beyond minimum standards. The main limitation is that this inspection took place in December 2018, meaning the published findings are now over six years old. The home was reviewed in July 2023 and the rating was not changed, but a monitoring review is not the same as a fresh full inspection. Much can change in six years, including staff, management, and the physical environment. When you visit, ask the manager how long she has been in post, how many of the staff from 2018 are still working there, and request the most recent internal quality audit. Walk slowly through the home and observe whether staff interactions feel unhurried and personal, not just polite.

The three questions to ask when you visit

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In Their Own Words

How Rose Lodge Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Rose Lodge Care Home says about itself

Specialist dementia care with thoughtful touches in coastal Exmouth

Dedicated residential home Support in Exmouth

For families navigating dementia or mental health conditions, finding the right care feels overwhelming. Rose Lodge in Exmouth specialises in these complex needs, offering structured support for residents over 65. The home also cares for people whose rights are restricted under the Mental Health Act, bringing clinical expertise to challenging situations.

Care & specialisms

Who they care for

    The team here focuses on dementia and mental health conditions, with particular experience supporting residents whose needs fall under the Mental Health Act. This clinical knowledge shapes their approach to daily care.

    How they describe their dementia care

    Staff bring genuine understanding to dementia care, adapting their approach as residents' needs change. The structured activity programme offers both lively and quieter options, letting each person engage at their own comfort level.

    “If you're considering Rose Lodge, arranging a visit will give you the clearest picture of whether it feels right for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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