Dementia Care Home

Sand Banks Care Centre

33-37 Kirkleatham Street, Redcar, Yorkshire, TS10 1QH

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
71/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds77
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2023-02-24

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe seeing their relatives settled and content here. Several mention how residents show improved confidence during their stay. The atmosphere seems to help people adjust to their new surroundings.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership72
  • Resident happiness68
Section 02

What inspectors found

Inspected 2023-02-24

  • Is this home safe?

    Good
    The inspection awarded a Good rating for safety at Sand Banks Care Centre. This represents an improvement on the previous Requires Improvement rating in this domain. The published report does not include specific detail about staffing ratios, medicines management processes, falls recording, or infection control observations. The July 2023 monitoring review found no evidence requiring a change to the rating.
    Verified by inspector
  • Is the care effective?

    Good
    The inspection awarded a Good rating for effectiveness at Sand Banks Care Centre. The home is registered to provide nursing care and to support people living with dementia, mental health conditions, physical disabilities, and sensory impairment. The published report does not include specific detail about care plan content, the frequency of GP or specialist input, dementia training programmes, or how food and nutrition are managed across the 77 beds.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the January 2023 inspection. This is an improvement from the previous rating. The published report does not include inspector observations of staff interactions, direct quotes from residents about how they feel treated, or specific examples of dignity and respect in practice. The overall Good rating indicates inspectors were satisfied at the time of the visit.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the January 2023 inspection, an improvement on the previous rating. The home is registered to support people living with dementia, mental health conditions, physical disabilities, and sensory impairment across 77 beds. The published report does not include detail about the activities programme, how individual interests are identified and met, or how the home supports people who are unable to participate in group activities.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the January 2023 inspection, representing an improvement from the previous Requires Improvement rating. The home is run by Prestige Care (Sand Banks) Limited, with Mrs Lynn Maddison named as the nominated individual. The published report does not include detail about management visibility, staff culture, how concerns are escalated, or how the home has embedded the improvements that led to the rating change.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team here works with residents who have sensory impairments, physical disabilities and mental health conditions. They support both younger adults under 65 and older residents, adapting their approach to different needs. Staff here understand the particular challenges of dementia care. They work to maintain each resident's sense of identity and independence where possible. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

71/ 100

DCC Family Score

Sand Banks Care Centre scores 71 out of 100, reflecting a genuine improvement from a previous Requires Improvement rating to Good across all five domains, though the published inspection report contains limited specific detail, meaning many scores rest on positive but general findings rather than direct observations or testimony.

Homes in North East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe seeing their relatives settled and content here. Several mention how residents show improved confidence during their stay. The atmosphere seems to help people adjust to their new surroundings.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Visiting Sand Banks could help you understand whether their specialist support matches what your loved one needs.

DCC Recommendation

Worth a visit

Sand Banks Care Centre, at 33-37 Kirkleatham Street, Redcar, was rated Good across all five inspection domains following an inspection on 19 January 2023. This represents a clear improvement from a previous Requires Improvement rating, and a post-inspection review in July 2023 confirmed no new concerns had emerged. The home is registered to care for up to 77 people and offers nursing care alongside specialist provision for people living with dementia, mental health conditions, physical disabilities, and sensory impairment. The main limitation for families is that the published inspection report is unusually brief and does not include the specific observations, quotes, or detailed findings that would normally allow a full picture of day-to-day life. Achieving Good after Requires Improvement is a positive sign, but you should treat this visit as an opportunity to gather the evidence the report does not provide. Ask specifically: how many permanent staff are on the dementia unit after 8pm, what dementia training staff have completed in the last 12 months, and whether you can see last week's actual staffing rota rather than the template.

The three questions to ask when you visit

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In Their Own Words

How Sand Banks Care Centre describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Sand Banks Care Centre says about itself

Purpose-built Redcar home supports residents with complex care needs

Compassionate Care in Redcar at Sand Banks Care Centre

Sand Banks Care Centre in Redcar provides specialist support for people with dementia, mental health conditions, physical disabilities and sensory impairments. This modern, purpose-built home welcomes both younger adults and those over 65. The centre sits in a residential area with good transport links to the town centre.

Care & specialisms

Who they care for

    The team here works with residents who have sensory impairments, physical disabilities and mental health conditions. They support both younger adults under 65 and older residents, adapting their approach to different needs.

    How they describe their dementia care

    Staff here understand the particular challenges of dementia care. They work to maintain each resident's sense of identity and independence where possible.

    “Visiting Sand Banks could help you understand whether their specialist support matches what your loved one needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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