Dementia Care Home

Shoreline Nursing Home

2a Park Avenue, Redcar, Yorkshire, TS10 3JZ

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds44
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2020-07-21

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe feeling genuinely included in the life of the home. Visitors find staff approachable and management willing to sit down and work through any concerns that arise.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2020-07-21

  • Is this home safe?

    Good
    The Safe domain was rated Good at the June 2020 inspection, an improvement from the previous Requires Improvement rating. This indicates inspectors were satisfied with safety systems, including medicines management, infection control, and staffing at the time of the visit. No specific observations, incident data, or staffing ratios are recorded in the published findings available for this report. The previous Requires Improvement rating in Safe means something was identified as inadequate before this inspection, and understanding what changed is important.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the June 2020 inspection. This domain covers staff training, care planning, nutrition, and healthcare access. The home lists dementia as a specialism, which implies a expectation of specific dementia training for staff. No detail about training content, care plan quality, GP access frequency, or mealtime observations is recorded in the published findings.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the June 2020 inspection. This domain covers staff warmth, dignity, respect, and supporting independence. No specific observations of staff interactions, no resident or relative quotes, and no descriptions of how staff communicate with people living with dementia are recorded in the published findings available for this report.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the June 2020 inspection. This domain covers activities, individual engagement, and how well the home responds to changing needs. The home lists dementia as a specialism, which raises the expectation of tailored, individual engagement rather than group-only activities. No specific activity descriptions, individual engagement examples, or information about end-of-life care planning are recorded in the published findings.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the June 2020 inspection, improving from the previous Requires Improvement rating. A named registered manager, Miss Emma Louise Tyreman, and a named nominated individual, Mr Sanjai Ahitan, are recorded. This formal accountability structure is a positive indicator. No detail about management visibility, staff culture, governance processes, or how the home responds to feedback is recorded in the published findings.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides nursing care for adults over 65, with particular experience in dementia and complex behaviours. They also support younger adults who need nursing care. Several families have moved their relatives here specifically because the team succeeded where previous care homes struggled. Staff show particular skill in managing challenging behaviours and helping residents with advanced dementia stay engaged in meaningful activities right through to end of life. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Shoreline Nursing Home improved from Requires Improvement to a Good rating across all five inspection domains, which is a meaningful and positive step. However, the published inspection report contains very limited detail, so most scores reflect that improvement trend rather than specific observed evidence.

Homes in North East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe feeling genuinely included in the life of the home. Visitors find staff approachable and management willing to sit down and work through any concerns that arise.

Lens 02

What inspectors have recorded

Staff here seem to understand that caring for someone with complex dementia means staying flexible and responsive. Families report that management takes time to listen and adjust care approaches when needed. They've seen staff persist with residents who initially struggle to settle, finding ways to reach them when others have given up.

Lens 03

How it sits against good practice

If you're feeling overwhelmed because nowhere else seems able to manage your loved one's needs, it might be worth having a conversation with Shoreline.

DCC Recommendation

Worth a visit

Shoreline Nursing Home, on Park Avenue in Redcar, was rated Good across all five inspection domains at its most recent inspection, carried out on 30 June 2020. This represents a genuine improvement from its previous Requires Improvement rating, which is an encouraging trajectory. The home provides nursing care and specialises in dementia, caring for both adults over and under 65. The main uncertainty here is that the published inspection report contains very limited narrative detail. Ratings alone tell you the direction of travel but not what daily life looks like for your parent. Before visiting, prepare specific questions about night staffing numbers, agency staff use, and how one-to-one time is provided for residents who cannot join group activities. When you visit, pay close attention to how staff interact with residents in corridors and communal spaces, whether residents appear settled and unhurried, and whether the environment is clearly designed with dementia in mind.

The three questions to ask when you visit

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In Their Own Words

How Shoreline Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Shoreline Nursing Home says about itself

Where challenging dementia care becomes possible again

Dedicated nursing home Support in Redcar

When other places have said they can't cope, families turn to Shoreline Nursing Home in Redcar. This specialist nursing home has built a reputation for taking on complex cases that others find too difficult, particularly residents with dementia and challenging behaviours. It's not always an easy journey, but for many families, it's been the difference between despair and hope.

Care & specialisms

Who they care for

    The home provides nursing care for adults over 65, with particular experience in dementia and complex behaviours. They also support younger adults who need nursing care.

    How they describe their dementia care

    Several families have moved their relatives here specifically because the team succeeded where previous care homes struggled. Staff show particular skill in managing challenging behaviours and helping residents with advanced dementia stay engaged in meaningful activities right through to end of life.

    “If you're feeling overwhelmed because nowhere else seems able to manage your loved one's needs, it might be worth having a conversation with Shoreline.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

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