Dementia Care Home

Sherwood Grange a Care UK home

1a Robin Hood Lane, Kingston Upon Thames, London, SW15 3PU

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds59
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2023-12-08

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors often comment on how approachable the staff are, from the person greeting you at reception to the care team on the floors. There's a sense that residents are encouraged to get involved in the regular entertainment and activities that fill the calendar here.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement68
  • Food quality68
  • Healthcare70
  • Management & leadership70
  • Resident happiness70
Section 02

What inspectors found

Inspected 2023-12-08

  • Is this home safe?

    Not yet rated
    The inspection rated Sherwood Grange as Good for safety. This domain covers staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. The home supports residents with dementia, physical disabilities, and sensory impairment, all of which carry specific safety considerations. No specific findings, observations, or data from this domain are included in the published inspection summary. The previous rating for this domain is not separately confirmed in the available data.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The inspection rated Sherwood Grange as Good for effectiveness. This domain covers staff training, care planning, healthcare access, and nutrition. The home lists dementia as a specialism, which means the inspection would have considered whether staff training and care planning reflect dementia-specific needs. No individual examples, care plan observations, or healthcare data are included in the published summary. The home is registered to provide nursing care as well as personal care, which indicates clinical staff are present.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The inspection rated Sherwood Grange as Good for caring. This domain covers staff warmth, dignity, respect, and how well residents' independence is supported. Staff warmth is the single highest-weighted theme in our family review data, cited in 57.3% of positive reviews, and compassion and dignity together account for 55.2%. No specific inspector observations, quotes from residents, or examples of staff interactions are included in the published summary for this domain. The home's previous Outstanding rating suggests caring practice was once evidenced to a very high standard.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The inspection rated Sherwood Grange as Good for responsiveness. This domain covers activities, individual engagement, and how well the home adapts to residents' changing needs, including end-of-life care. The home supports residents with dementia and sensory impairment, both of which require tailored rather than generic activity provision. No specific activity examples, individual engagement observations, or end-of-life care details are included in the published summary. Activities and engagement is weighted at 21.4% in our family review data and resident happiness at 27.1%.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The inspection rated Sherwood Grange as Good for well-led. This domain covers management culture, governance, staff empowerment, and the home's ability to learn from incidents and improve. A named registered manager, Mrs Malgorzata Wcislo, is confirmed as in post. The home is run by Care UK Community Partnerships Ltd, a large national provider with its own governance structures. The home previously held an Outstanding rating overall, and the move to Good is a notable change in trajectory. No specific governance examples, audit findings, or staff culture observations are included in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Sherwood Grange provides care for adults both under and over 65, including those living with dementia, physical disabilities and sensory impairments. The home welcomes residents living with dementia, with staff trained to support their specific needs as part of the wider community. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Sherwood Grange holds a Good overall rating from its March 2024 assessment, which is a solid result, though a step down from its previous Outstanding rating. Across all five domains the inspection returned Good, but the published report contains limited specific detail, which means scores sit in the mid-range rather than the higher bands.

Homes in London typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors often comment on how approachable the staff are, from the person greeting you at reception to the care team on the floors. There's a sense that residents are encouraged to get involved in the regular entertainment and activities that fill the calendar here.

Lens 02

What inspectors have recorded

The management team makes themselves visible and available, with visitors noting they're approachable when decisions need to be made. One family did experience difficulties that led to their relative needing to move elsewhere, which suggests it's worth having detailed discussions about care needs during the admissions process.

Lens 03

How it sits against good practice

Getting the right match between a resident's needs and what a home can provide matters, so take time to discuss everything thoroughly when you visit.

DCC Recommendation

Worth a visit

Sherwood Grange, on Robin Hood Lane in Putney, was assessed in March 2024 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. The home is run by Care UK Community Partnerships Ltd and has a registered manager in post. It specialises in dementia, nursing care, physical disabilities, and sensory impairment, with capacity for 59 residents across age groups. The most important context for your decision is that this home was previously rated Outstanding and has since moved to Good. That is not a cause for alarm, but it is worth understanding why. The published inspection summary does not include specific observations, resident testimony, or staff quotes, which means the evidence behind each domain rating is not visible to families reading this report. Before visiting, prepare a list of targeted questions: ask about night staffing numbers for 59 residents, agency staff usage over the past month, how dementia training is delivered and updated, and how the home involves families in care plan reviews. A visit at an unannounced time, ideally around a mealtime or an activity session, will tell you more than any document.

The three questions to ask when you visit

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In Their Own Words

How Sherwood Grange a Care UK home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Sherwood Grange a Care UK home says about itself

Where friendly faces and fresh cooking create a welcoming London community

Sherwood Grange – Your Trusted nursing home

Step through the doors at Sherwood Grange in London and you'll find staff who genuinely seem to enjoy what they do. This care home has built its reputation on creating a warm atmosphere where residents can enjoy varied activities and home-cooked meals. The team here focuses on making daily life comfortable and engaging for residents with different care needs.

Care & specialisms

Who they care for

    Sherwood Grange provides care for adults both under and over 65, including those living with dementia, physical disabilities and sensory impairments.

    How they describe their dementia care

    The home welcomes residents living with dementia, with staff trained to support their specific needs as part of the wider community.

    “Getting the right match between a resident's needs and what a home can provide matters, so take time to discuss everything thoroughly when you visit.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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