Skelton Court care home, Skelton-in-Cleveland

Who they care for

The home provides residential care for adults over 65, with particular expertise in supporting people living with dementia. Both permanent residency and shorter respite stays are available.

DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

Who they care for

• {"_thumbnail_id":"373919","county":"Yorkshire","_county":"field_6984c81707f16","postcode":"TS12 2LR","_postcode":"field_6984c857ad520","headline":"Dedicated residential home Support in Saltburn-by-the-sea","_headline":"field_6984c8d0ad52b","description":"Skelton Court is a care home near Saltburn-by-the-sea in the North East. A welcoming place where residents feel genuinely at home","_description":"field_6984c901ad530","gmb_name":"Skelton Court care home, Skelton-in-Cleveland","_gmb_name":"field_6984c92ead532","gmb_address":"\ue0c8\nStation Ln, Skelton-in-Cleveland, Saltburn-by-the-Sea TS12 2LR","_gmb_address":"field_6984c936ad533","gmb_phone":"01287 651394","_gmb_phone":"field_6984c97aad537","gmb_email":"contact@anchor.org.uk","_gmb_email":"field_6984c985ad538","gmb_star_rating":"4.2","_gmb_star_rating":"field_6984c98cad539","copy_headline":"A welcoming place where residents feel genuinely at home","_copy_headline":"field_6984c9b4ad53c","stage":"3.0","_stage":"field_6984c9bcad53d","gmb_business":"Retirement home","_gmb_business":"field_69a771cc07ed9","copy_intro":"Skelton Court in Saltburn-by-the-sea offers residential care in surroundings that feel refreshingly different from typical care settings. The team here focuses on creating a warm, approachable atmosphere where residents over 65, including those living with dementia, can feel comfortable and well-supported.","_copy_intro":"field_69a7744107eda","copy_specialisms":"The home provides residential care for adults over 65, with particular expertise in supporting people living with dementia. Both permanent residency and shorter respite stays are available.","_copy_specialisms":"field_69a7747507ede","copy_closing":"If you're considering Skelton Court, visiting in person will give you the best sense of whether it's the right choice for your family.","_copy_closing":"field_69a7749607ee0","address_1":"Station Lane","_address_1":"field_6984c77407f13","address_2":"Skelton-in-cleveland","_address_2":"field_6984c77f07f14","town_city":"Saltburn-by-the-sea","_town_city":"field_6984c78607f15","local_authority":"Redcar and Cleveland","_local_authority":"field_6984c86cad522","cqc_report_date":"2025-05-16T12:00:00Z","_cqc_report_date":"field_6984c87aad523","service_type":"Residential home","_service_type":"field_6984c89fad527","cqc_link":"https:\/\/www.cqc.org.uk\/location\/1-15197565215","_cqc_link":"field_6984c886ad524","sitelink":"https:\/\/anchor.org.uk\/our-properties\/skelton-court-skelton-cleveland\/","_sitelink":"field_6984c8a6ad528","service_provider":"Anchor Hanover Group","_service_provider":"field_6984c8adad529","regional_location":"North East","_regional_location":"field_6984c8bbad52a","gmb_image":"https:\/\/lh3.googleusercontent.com\/p\/AF1QipO_lDfDeBItXsBMQFxg7HPBzWY7-ZmJ0U7xt6RY","_gmb_image":"field_6984c8f2ad52e","gmb_link":"https:\/\/www.google.com\/maps\/place\/Skelton+Court+care+home,+Skelton-in-Cleveland\/@54.5633075,-0.9736539,17z\/data=!3m1!4b1!4m6!3m5!1s0x487ee5cee07c9545:0x3395a60668891b2e!8m2!3d54.5633075!4d-0.9736539!16s%2Fg%2F11tp2cd2ff","_gmb_link":"field_6984c913ad531","dementia":"1.0","_dementia":"field_6984c93dad534","cqc_rating":"Good","_cqc_rating":"field_6984c948ad535","cqc_score":"2.0","_cqc_score":"field_6984c96bad536","star_rating_count":"5.0","_star_rating_count":"field_6984c9aaad53b","copy_dementia_":"For people living with dementia, the team works to maintain a calm, supportive environment. The approachable nature of the staff helps the people who live here feel secure and settled.","_copy_dementia_":"field_69a7748807edf","postcode_relationship":"12981","_postcode_relationship":"field_69bb02cad9442","latitude":"54.56333","_latitude":"field_69875b180a63e","longitude":"-0.971824","_longitude":"field_69875b210a63f","copy_facilities":"","_copy_facilities":"field_69a7745807edc","copy_management":"","_copy_management":"field_69a7746a07edd","review_data":"[Antony Griffiths] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Skelton Court is a beautiful home, not just aesthetically but the atmosphere within the home. The staff team are very caring and approachable, and go out of their way to provide the highest standard of care and support. | [Leapfrog Lettings & Sales] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Having dealt with this amazing local care home for our own business (selling houses) and now on a personal level, I can thoroughly recommend the care and attention the staff have, along with the facilities and the fact it doesn't feel like a care home, more like a hotel and amazing place to stay, if you have the make the hard decision of a relative having to go in for rest-bite, or longer – we cannot recommend this place enough! My father went for a week and chose to stay permanently – fabulous. Well done Skelton Court. Sarah Hartley x | [Katrina Pounds] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Lovely new home. Just like a 5 star hotel | [David Wood] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: The home and staff are amazing!","_review_data":"field_69ca61fad6d61","specialisms":"2","_specialisms":"field_6984c896ad526","specialisms_0_specialism_name":"Dementia","_specialisms_0_specialism_name":"field_69873d768bae1","specialisms_1_specialism_name":"Caring for adults over 65 yrs","_specialisms_1_specialism_name":"field_69873d768bae1","specialisms_2_specialism_name":"Dementia","_specialisms_2_specialism_name":"field_69873d768bae1","specialisms_3_specialism_name":"Learning disabilities","_specialisms_3_specialism_name":"field_69873d768bae1","specialisms_4_specialism_name":"Caring for adults over 65 yrs","_specialisms_4_specialism_name":"field_69873d768bae1","specialisms_5_specialism_name":"Physical disabilities","_specialisms_5_specialism_name":"field_69873d768bae1","features":"4","_features":"field_6984c9c6ad53e","features_0_featurename":"Friendly\/Welcoming","_features_0_featurename":"field_69873d298bae0","features_1_featurename":"Caring\/Compassionate","_features_1_featurename":"field_69873d298bae0","features_2_featurename":"Facilities\/Amenities","_features_2_featurename":"field_69873d298bae0","features_3_featurename":"Independence\/Choice","_features_3_featurename":"field_69873d298bae0","_dcc_cqc_beds":"65","_dcc_cqc_rating_safe":"","_dcc_cqc_rating_effective":"","_dcc_cqc_rating_caring":"","_dcc_cqc_rating_responsive":"","_dcc_cqc_rating_well_led":"","_dcc_cqc_report_date":"","_dcc_cqc_previous_rating":"","_dcc_cqc_trajectory":"","_dcc_cqc_enforcement":"none","_dcc_cqc_api_updated":"2026-05-12 22:02:55","_dcc_web_scan_blocked":"0","_dcc_web_dementia_activities":"0","_dcc_web_staff_training":"0","_dcc_web_fees_info":"1","_dcc_web_activities_programme":"1","_dcc_web_staff_profiles":"1","_dcc_web_photo_gallery":"1","_dcc_web_cqc_link":"1","_dcc_web_dementia_mention_reviews":"0","_dcc_web_scan_updated":"2026-05-12 22:02:59","_dcc_score_p1":"55","_dcc_score_p2":"50","_dcc_score_p3":"56","_dcc_score_p4":"54","_dcc_score_p5":"100","_dcc_composite_score":"58.3","_dcc_score_band":"good","_dcc_score_updated":"2026-05-12 22:02:59","cqcbc_location_id":"1-15197565215","cqcbc_provider_id":"1-102642895","cqcbc_provider_name":"Skelton Court","cqcbc_brand_name":"BRAND Anchor","cqcbc_local_authority":"Redcar and Cleveland","cqcbc_address_line1":"Station Lane","cqcbc_town_city":"Saltburn-by-the-sea","cqcbc_county":"","cqcbc_region":"North East","cqcbc_postcode":"TS12 2LR","cqcbc_latitude":"","cqcbc_longitude":"","cqcbc_phone":"","cqcbc_website":"anchor.org.uk\/our-properties\/skelton-court-skelton-cleveland","cqcbc_registration_status":"Registered","cqcbc_registration_date":"2023-03-13","cqcbc_dormancy":"N","cqcbc_number_of_beds":"65","cqcbc_service_type":"Residential homes","cqcbc_specialisms":"Caring for adults over 65 yrs, Dementia","cqcbc_regulated_activities":"Accommodation for persons who require nursing or personal care","cqcbc_overall_rating":"Good","cqcbc_overall_report_date":"","cqcbc_overall_report_link_id":"","cqcbc_rating_safe":"Good","cqcbc_rating_effective":"Good","cqcbc_rating_caring":"Good","cqcbc_rating_responsive":"Good","cqcbc_rating_well_led":"Good","cqcbc_previous_overall_rating":"","cqcbc_rating_trend":"stable","cqcbc_inspection_count":"0","cqcbc_last_report_date":"2025-03-21","cqcbc_last_inspection_date":"2025-03-21","cqcbc_latest_report_link_id":"","cqcbc_fetched_at":"2026-05-07 08:34:34","cqcbc_family_score":"66","cqcbc_score_staff_warmth":"65","cqcbc_score_compassion_dignity":"65","cqcbc_score_resident_happiness":"65","cqcbc_score_cleanliness":"70","cqcbc_score_management_leadership":"70","cqcbc_score_activities_engagement":"65","cqcbc_score_food_quality":"60","cqcbc_score_healthcare":"65","cqcbc_score_explanation":"Skelton Court was rated Good across all five inspection domains in March 2025, which is a positive baseline. The score sits in the mid-range because the published inspection text does not contain specific observations, direct quotes, or detailed examples that would allow confident scoring above 70 in any theme.","cqcbc_checklist_verified":"[{\"title\":\"Overall rating of Good confirmed\",\"detail\":\"The inspection carried out on 21 March 2025 resulted in a Good rating across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a consistent, stable result.\",\"source\":\"Official inspection findings\"}]","cqcbc_checklist_mentioned":"[{\"title\":\"Staff described as warm and welcoming\",\"detail\":\"The home received a Good rating for Caring, which covers staff warmth and dignity. No specific inspector observations or direct quotes are included in the published summary to confirm this in detail.\",\"source\":\"Official inspection findings\"},{\"title\":\"Residents not rushed\",\"detail\":\"A Good Caring rating suggests unhurried, respectful interactions were observed, but no specific examples are recorded in the available text.\",\"source\":\"Official inspection findings\"},{\"title\":\"Good food quality with choice\",\"detail\":\"A Good Effective rating covers nutrition and hydration, but no specific detail about menu choice, dietary accommodation, or resident feedback on food is included in the published findings.\",\"source\":\"Official inspection findings\"},{\"title\":\"Clean, hygienic premises\",\"detail\":\"A Good Safe rating covers infection control and cleanliness. No specific inspector observations about the condition of the premises are recorded.\",\"source\":\"Official inspection findings\"},{\"title\":\"Varied activity programme\",\"detail\":\"A Good Responsive rating covers activities and engagement. No specific activity examples or individual engagement observations are described.\",\"source\":\"Official inspection findings\"},{\"title\":\"Visible, approachable management\",\"detail\":\"A Good Well-led rating was awarded. Two registered managers are named, Anna Louise Bracey and Antony David Griffiths, alongside a nominated individual, Daniel Ryan, which suggests a structured leadership arrangement. No further management observations are recorded.\",\"source\":\"Official inspection findings\"},{\"title\":\"Privacy and dignity respected\",\"detail\":\"Covered under the Good Caring domain. No specific observations about knocking before entering rooms, use of preferred names, or privacy during personal care are recorded.\",\"source\":\"Official inspection findings\"},{\"title\":\"Care plans reflect individual preferences\",\"detail\":\"A Good Effective rating covers care planning. No detail about how care plans are written, reviewed, or personalised is included.\",\"source\":\"Official inspection findings\"},{\"title\":\"Home learns from incidents\",\"detail\":\"A Good Safe rating typically covers learning from incidents and accidents. No specific examples of incidents reviewed or improvements made are included.\",\"source\":\"Official inspection findings\"},{\"title\":\"Staffing levels adequate\",\"detail\":\"A Good Safe rating covers staffing, but no specific staffing numbers, shift patterns, or agency use figures are recorded in the published findings.\",\"source\":\"Official inspection findings\"},{\"title\":\"Staff trained in dementia care\",\"detail\":\"The home is registered as a dementia specialist service. A Good Effective rating covers training, but no detail about dementia-specific training programmes or qualifications is included.\",\"source\":\"Official inspection findings\"},{\"title\":\"Communication with families\",\"detail\":\"No specific detail about how the home communicates with families, including meetings, updates, or complaints handling, is included in the available text.\",\"source\":\"Official inspection findings\"}]","cqcbc_checklist_not_assessed":"[{\"title\":\"Staff respond to distress appropriately\",\"detail\":\"No specific observations about how staff respond when someone becomes distressed or confused are recorded in the published findings.\",\"source\":\"Ask the home directly\"},{\"title\":\"Dementia-friendly environment\",\"detail\":\"The home is registered for dementia care, but no inspection detail about signage, lighting, colour contrast, or sensory design is included.\",\"source\":\"Ask the home directly\"},{\"title\":\"Families welcomed\",\"detail\":\"No specific mention of open visiting, family involvement in care reviews, or how families are included in day-to-day life is recorded.\",\"source\":\"Ask the home directly\"},{\"title\":\"End-of-life plans in place\",\"detail\":\"No detail about end-of-life care planning, advance directives, or links to palliative care services is included in the published findings.\",\"source\":\"Ask the home directly\"},{\"title\":\"Care plan review frequency\",\"detail\":\"How often care plans are formally reviewed and whether families are invited to contribute is not covered in the available inspection text.\",\"source\":\"Ask the home directly\"},{\"title\":\"Night staffing numbers\",\"detail\":\"The published findings do not record how many staff are on duty overnight on the dementia unit. This is one of the most important safety questions for a 65-bed home.\",\"source\":\"Ask the home directly\"},{\"title\":\"Agency staff usage\",\"detail\":\"No information about how frequently agency staff are used, particularly on nights and weekends, is included.\",\"source\":\"Ask the home directly\"},{\"title\":\"Outdoor space and gardens\",\"detail\":\"No mention of outdoor areas, garden access, or whether people living with dementia can go outside safely is included.\",\"source\":\"Ask the home directly\"},{\"title\":\"One-to-one activities for people who cannot join groups\",\"detail\":\"No detail about how the home supports people with more advanced dementia who cannot participate in group activities is recorded.\",\"source\":\"Ask the home directly\"}]","cqcbc_verdict":"Skelton Court in Saltburn-by-the-Sea was rated Good across all five inspection domains at its most recent inspection on 21 March 2025, with the report published in May 2025. The home is registered to care for adults over 65, including people living with dementia, and is run by Anchor Hanover Group, a large national provider. Two registered managers are named, which suggests a structured leadership arrangement for a 65-bed home. The stable Good rating across all domains is a reassuring baseline.\n\nThe main limitation of this report is that the published inspection text contains very little specific detail: no direct quotes from people living at the home or their families, no inspector observations, and no named examples of practice. A Good rating is meaningful, but it does not tell you what it feels like to live at Skelton Court day to day. On your visit, ask to see the staffing rota for the past two weeks, specifically how many permanent versus agency staff worked nights on the dementia unit. Ask to speak to the registered manager directly, and spend time in a communal area at a mealtime to observe how staff interact with your parent's potential neighbours.","cqcbc_domain_safe":"{\"found\":\"Skelton Court was rated Good for safety at its March 2025 inspection. A Good Safe rating covers staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. The published findings do not include specific detail about staffing numbers, night cover, agency use, or how incidents are logged and reviewed. The home is registered for 65 beds, which means safe staffing on nights is a particularly important question for families considering dementia care here.\",\"quotes\":[],\"family_meaning\":\"A Good Safe rating is the starting point, not the finishing line. Our review data shows that families care deeply about staff attentiveness (14% of positive reviews mention it directly) and cleanliness (24.3%). The Good Practice evidence base highlights that safety often slips at night, when staffing ratios fall and agency staff who do not know your parent may be on duty. Because the published report gives no specific night staffing figures, you cannot assume from the rating alone that the night shift is adequately resourced. This is worth asking about directly before you make a decision.\",\"evidence_base\":\"The IFF Research and Leeds Beckett rapid evidence review found that night staffing is where safety most commonly deteriorates in care homes, and that reliance on agency staff undermines the consistency of care that people living with dementia need to feel secure.\",\"watch_out\":\"Ask the manager to show you the actual staffing rota for the past two weeks, not a template. Count how many permanent staff worked on the dementia unit after 8pm on weekdays compared with weekends, and ask what proportion of those shifts were covered by agency staff.\"}","cqcbc_domain_effective":"{\"found\":\"Skelton Court was rated Good for effectiveness at its March 2025 inspection. This domain covers care planning, dementia training, healthcare access including GP visits, and nutrition and hydration. The home is registered as a dementia specialist service and is operated by Anchor Hanover Group, which has a national training infrastructure. However, the published inspection text does not include specific detail about care plan content, how often plans are reviewed, or what dementia training staff have completed.\",\"quotes\":[],\"family_meaning\":\"For a home supporting people living with dementia, the quality of care planning is one of the strongest predictors of good outcomes. Our Good Practice evidence base, drawn from 61 studies, identifies care plans as living documents that should be updated with your parent's changing needs and preferences, not completed on admission and filed away. A Good Effective rating suggests this is broadly in place, but without seeing a sample care plan or understanding how often families are invited to review them, the rating alone cannot confirm it. Food quality is also part of this domain, and 20.9% of positive family reviews specifically mention mealtimes. Ask to see a sample menu and, if possible, visit at lunchtime.\",\"evidence_base\":\"The Leeds Beckett rapid evidence review identifies regular, structured GP access and dementia-specific training for all care staff, not just senior staff, as two of the most significant markers distinguishing good from adequate dementia care.\",\"watch_out\":\"Ask how often your parent's care plan would be formally reviewed after admission, who is invited to those reviews, and what dementia-specific training the staff who work most regularly on nights have completed. Request a copy of the current activity on the training register.\"}","cqcbc_domain_caring":"{\"found\":\"Skelton Court received a Good rating for Caring at its March 2025 inspection. This domain covers how staff treat the people who live there, including warmth, dignity, privacy, and respect for independence. A Good Caring rating means inspectors were satisfied with what they observed in these areas. The published report does not include specific inspector observations, such as whether staff knocked before entering rooms or used preferred names, nor does it include direct quotes from people living at the home or their families.\",\"quotes\":[],\"family_meaning\":\"Staff warmth is the single most important factor in family satisfaction with care homes: 57.3% of positive reviews in our dataset of 3,602 families mention it by name. Compassion and dignity follow closely at 55.2%. These are not abstract qualities. They show up in specific moments: whether a staff member crouches to eye level, whether they use the name your parent prefers, whether they move unhurriedly when helping with personal care. The inspection's Good rating is encouraging, but because no specific observations are recorded, the best evidence you can gather is on a visit, ideally unannounced or at a time staff do not expect. Watch how staff speak to your parent's potential neighbours in corridors and communal areas.\",\"evidence_base\":\"The Good Practice evidence review identifies non-verbal communication as equally important as verbal communication for people with advanced dementia, and notes that person-led care requires staff to know each individual's history, preferences, and triggers, not just their diagnosis.\",\"watch_out\":\"On your visit, note whether staff address the people who live there by their preferred names and whether any interaction feels hurried or perfunctory. Ask the manager: how does the home find out what name your parent likes to be called, and how is that recorded so every staff member, including new starters and agency cover, knows it?\"}","cqcbc_domain_responsive":"{\"found\":\"Skelton Court was rated Good for Responsiveness at its March 2025 inspection. This domain covers whether care is personalised, whether activities are meaningful and varied, and whether end-of-life care is well planned. The home is registered for dementia care, and the Good rating suggests inspectors were satisfied with how the home responds to individual needs. No specific activity programmes, examples of personalised engagement, or end-of-life care details are included in the published text.\",\"quotes\":[],\"family_meaning\":\"For people living with dementia, a varied and personalised activity programme is not a nice-to-have. Our Good Practice evidence base, drawing on 61 studies, shows that meaningful engagement, including everyday household tasks, one-to-one conversation, and sensory activities, reduces distress and supports wellbeing more effectively than scheduled group sessions alone. Activities are mentioned in 21.4% of positive family reviews, and resident happiness in 27.1%. The key question for a 65-bed dementia home is whether your parent, if they are unable to join a group, will receive regular one-to-one time with a member of staff or an activity co-ordinator. The inspection does not answer this directly.\",\"evidence_base\":\"The Leeds Beckett evidence review found that Montessori-based and individualised activity approaches, including familiar household tasks, show consistent positive effects on mood and engagement for people with moderate to advanced dementia, and that group-only programmes leave a significant proportion of residents without meaningful stimulation.\",\"watch_out\":\"Ask the activities co-ordinator: if your parent becomes unable to join group activities, what would happen to their daily engagement? Ask to see the activities log for the past month and check whether one-to-one sessions are recorded alongside group events.\"}","cqcbc_domain_well_led":"{\"found\":\"Skelton Court received a Good rating for Well-led at its March 2025 inspection. The home is run by Anchor Hanover Group, a large national provider, and has two named registered managers, Anna Louise Bracey and Antony David Griffiths, with Daniel Ryan listed as the nominated individual. The presence of two registered managers for a 65-bed home suggests management cover is structured. The published inspection text does not include detail about leadership culture, staff empowerment, how complaints are handled, or how the home communicates with families.\",\"quotes\":[],\"family_meaning\":\"Leadership stability is one of the strongest predictors of care quality over time. Our Good Practice evidence base found that homes where the manager is visible, known to staff and families, and in post for more than two years tend to sustain quality more reliably than those with frequent management changes. A Good Well-led rating is positive. The fact that two registered managers are named, rather than one, is worth exploring: ask which manager holds day-to-day responsibility and how long each has been in post. Communication with families accounts for 11.5% of positive reviews in our data, and a well-led home will have a clear process for keeping you informed about your parent's health, wellbeing, and any incidents.\",\"evidence_base\":\"The IFF Research and Leeds Beckett review found that leadership cultures which actively encourage staff to raise concerns, and which use incident data for improvement rather than compliance, are associated with significantly better outcomes for people living with dementia.\",\"watch_out\":\"Ask each registered manager how long they have been in their current post and who is the main point of contact for families day to day. Ask what happens when a family has a concern outside office hours, and request a copy of the home's most recent quality audit or resident survey results.\"}","cqcbc_ai_generated_date":"2026-05-07 08:34:34","_seopress_titles_title":"Skelton Court – Dementia, Residential, Respite & Nursing Home in Saltburn-by-the-sea, Yorkshire","_seopress_titles_desc":"If you live near Saltburn-by-the-sea, Yorkshire, Dementia Care Choices walks with you through every stage of Dementia. From the first signs of Dementia to finding the right care home, we help you stay informed and organised throughout,","cqcbc_safe_found":"Skelton Court was rated Good for safety at its March 2025 inspection. A Good Safe rating covers staffing levels, medicines management, infection control, and how the home responds to accidents and incidents. The published findings do not include specific detail about staffing numbers, night cover, agency use, or how incidents are logged and reviewed. The home is registered for 65 beds, which means safe staffing on nights is a particularly important question for families considering dementia care here.","cqcbc_safe_family_meaning":"A Good Safe rating is the starting point, not the finishing line. Our review data shows that families care deeply about staff attentiveness (14% of positive reviews mention it directly) and cleanliness (24.3%). The Good Practice evidence base highlights that safety often slips at night, when staffing ratios fall and agency staff who do not know your parent may be on duty. Because the published report gives no specific night staffing figures, you cannot assume from the rating alone that the night shift is adequately resourced. This is worth asking about directly before you make a decision.","cqcbc_safe_evidence_base":"The IFF Research and Leeds Beckett rapid evidence review found that night staffing is where safety most commonly deteriorates in care homes, and that reliance on agency staff undermines the consistency of care that people living with dementia need to feel secure.","cqcbc_safe_watch_out":"Ask the manager to show you the actual staffing rota for the past two weeks, not a template. Count how many permanent staff worked on the dementia unit after 8pm on weekdays compared with weekends, and ask what proportion of those shifts were covered by agency staff.","cqcbc_effective_found":"Skelton Court was rated Good for effectiveness at its March 2025 inspection. This domain covers care planning, dementia training, healthcare access including GP visits, and nutrition and hydration. The home is registered as a dementia specialist service and is operated by Anchor Hanover Group, which has a national training infrastructure. However, the published inspection text does not include specific detail about care plan content, how often plans are reviewed, or what dementia training staff have completed.","cqcbc_effective_family_meaning":"For a home supporting people living with dementia, the quality of care planning is one of the strongest predictors of good outcomes. Our Good Practice evidence base, drawn from 61 studies, identifies care plans as living documents that should be updated with your parent's changing needs and preferences, not completed on admission and filed away. A Good Effective rating suggests this is broadly in place, but without seeing a sample care plan or understanding how often families are invited to review them, the rating alone cannot confirm it. Food quality is also part of this domain, and 20.9% of positive family reviews specifically mention mealtimes. Ask to see a sample menu and, if possible, visit at lunchtime.","cqcbc_effective_evidence_base":"The Leeds Beckett rapid evidence review identifies regular, structured GP access and dementia-specific training for all care staff, not just senior staff, as two of the most significant markers distinguishing good from adequate dementia care.","cqcbc_effective_watch_out":"Ask how often your parent's care plan would be formally reviewed after admission, who is invited to those reviews, and what dementia-specific training the staff who work most regularly on nights have completed. Request a copy of the current activity on the training register.","cqcbc_caring_found":"Skelton Court received a Good rating for Caring at its March 2025 inspection. This domain covers how staff treat the people who live there, including warmth, dignity, privacy, and respect for independence. A Good Caring rating means inspectors were satisfied with what they observed in these areas. The published report does not include specific inspector observations, such as whether staff knocked before entering rooms or used preferred names, nor does it include direct quotes from people living at the home or their families.","cqcbc_caring_family_meaning":"Staff warmth is the single most important factor in family satisfaction with care homes: 57.3% of positive reviews in our dataset of 3,602 families mention it by name. Compassion and dignity follow closely at 55.2%. These are not abstract qualities. They show up in specific moments: whether a staff member crouches to eye level, whether they use the name your parent prefers, whether they move unhurriedly when helping with personal care. The inspection's Good rating is encouraging, but because no specific observations are recorded, the best evidence you can gather is on a visit, ideally unannounced or at a time staff do not expect. Watch how staff speak to your parent's potential neighbours in corridors and communal areas.","cqcbc_caring_evidence_base":"The Good Practice evidence review identifies non-verbal communication as equally important as verbal communication for people with advanced dementia, and notes that person-led care requires staff to know each individual's history, preferences, and triggers, not just their diagnosis.","cqcbc_caring_watch_out":"On your visit, note whether staff address the people who live there by their preferred names and whether any interaction feels hurried or perfunctory. Ask the manager: how does the home find out what name your parent likes to be called, and how is that recorded so every staff member, including new starters and agency cover, knows it?","cqcbc_responsive_found":"Skelton Court was rated Good for Responsiveness at its March 2025 inspection. This domain covers whether care is personalised, whether activities are meaningful and varied, and whether end-of-life care is well planned. The home is registered for dementia care, and the Good rating suggests inspectors were satisfied with how the home responds to individual needs. No specific activity programmes, examples of personalised engagement, or end-of-life care details are included in the published text.","cqcbc_responsive_family_meaning":"For people living with dementia, a varied and personalised activity programme is not a nice-to-have. Our Good Practice evidence base, drawing on 61 studies, shows that meaningful engagement, including everyday household tasks, one-to-one conversation, and sensory activities, reduces distress and supports wellbeing more effectively than scheduled group sessions alone. Activities are mentioned in 21.4% of positive family reviews, and resident happiness in 27.1%. The key question for a 65-bed dementia home is whether your parent, if they are unable to join a group, will receive regular one-to-one time with a member of staff or an activity co-ordinator. The inspection does not answer this directly.","cqcbc_responsive_evidence_base":"The Leeds Beckett evidence review found that Montessori-based and individualised activity approaches, including familiar household tasks, show consistent positive effects on mood and engagement for people with moderate to advanced dementia, and that group-only programmes leave a significant proportion of residents without meaningful stimulation.","cqcbc_responsive_watch_out":"Ask the activities co-ordinator: if your parent becomes unable to join group activities, what would happen to their daily engagement? Ask to see the activities log for the past month and check whether one-to-one sessions are recorded alongside group events.","cqcbc_well_led_found":"Skelton Court received a Good rating for Well-led at its March 2025 inspection. The home is run by Anchor Hanover Group, a large national provider, and has two named registered managers, Anna Louise Bracey and Antony David Griffiths, with Daniel Ryan listed as the nominated individual. The presence of two registered managers for a 65-bed home suggests management cover is structured. The published inspection text does not include detail about leadership culture, staff empowerment, how complaints are handled, or how the home communicates with families.","cqcbc_well_led_family_meaning":"Leadership stability is one of the strongest predictors of care quality over time. Our Good Practice evidence base found that homes where the manager is visible, known to staff and families, and in post for more than two years tend to sustain quality more reliably than those with frequent management changes. A Good Well-led rating is positive. The fact that two registered managers are named, rather than one, is worth exploring: ask which manager holds day-to-day responsibility and how long each has been in post. Communication with families accounts for 11.5% of positive reviews in our data, and a well-led home will have a clear process for keeping you informed about your parent's health, wellbeing, and any incidents.","cqcbc_well_led_evidence_base":"The IFF Research and Leeds Beckett review found that leadership cultures which actively encourage staff to raise concerns, and which use incident data for improvement rather than compliance, are associated with significantly better outcomes for people living with dementia.","cqcbc_well_led_watch_out":"Ask each registered manager how long they have been in their current post and who is the main point of contact for families day to day. Ask what happens when a family has a concern outside office hours, and request a copy of the home's most recent quality audit or resident survey results.","pp_cqc_url":"https:\/\/www.cqc.org.uk\/location\/1-15197565215","_edit_lock":"1778143078:1"}

The home provides residential care for adults over 65, with particular expertise in supporting people living with dementia. Both permanent residency and shorter respite stays are available.

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