Dementia Care Home

Spring Lane Care Home

170 Fortis Green, Haringey, London, N10 3PA

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds63
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2019-02-15

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about the difference they see in their loved ones after moving here. Residents who arrived feeling isolated find themselves engaged in art projects and social events that bring genuine joy. The atmosphere feels relaxed and friendly, with staff who take time to really know each person.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement55
  • Food quality55
  • Healthcare68
  • Management & leadership75
  • Resident happiness68
Section 02

What inspectors found

Inspected 2019-02-15

  • Is this home safe?

    Good
    The Safe domain was rated Good at the February 2021 inspection, an improvement from the previous Requires Improvement rating. This suggests inspectors were satisfied with how risk was managed, how medicines were handled, and how staffing was arranged at the time of the visit. No specific observations, numbers, or incidents are recorded in the published text. The previous Requires Improvement rating means there were once concerns in this area, which makes it worth asking directly what changed.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the February 2021 inspection. This domain covers care planning, staff training, healthcare access, nutritional support, and how well the home uses information to meet each person's needs. The home specialises in dementia care for adults over 65, so dementia-specific training and person-centred care planning are particularly relevant here. No specific examples of care plan content, training programmes, food quality observations, or GP access arrangements are recorded in the published text.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the February 2021 inspection. Inspectors assess this domain by observing staff interactions, checking whether residents are treated with dignity and respect, and speaking with residents and relatives. A Good rating indicates inspectors were satisfied with the standard of warmth and respect they observed. No direct observations, preferred-name usage, response to distress, or resident or family quotes are recorded in the published text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the February 2021 inspection. This domain covers how well the home tailors care to each individual, the range and quality of activities, how complaints are handled, and end-of-life care planning. A Good rating suggests inspectors were satisfied with the home's approach to individuality and engagement. No specific activities, one-to-one engagement examples, complaint outcomes, or end-of-life arrangements are described in the published text.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the February 2021 inspection, improving from a previous Requires Improvement rating. The home has a named registered manager, Miss Lori Vela, and a nominated individual, Dr Robin Powell, indicating an accountable leadership structure. The improvement across all domains from the previous inspection suggests the management team responded constructively to earlier concerns. No specific detail about governance processes, staff culture, complaint handling, or management visibility is recorded in the published text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides dedicated dementia care alongside general support for older adults. They offer flexible admission options including respite stays, which helps families test the waters or manage temporary care needs. For those living with dementia, the team creates structured days that balance stimulation with calm. The regular activities and social programmes seem particularly effective at helping residents stay connected and engaged. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Spring Lane received a Good rating across all five inspection domains, improving from a previous Requires Improvement rating. However, the published inspection text contains very limited specific detail, so scores reflect the overall rating rather than direct observations or testimony.

Homes in London typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about the difference they see in their loved ones after moving here. Residents who arrived feeling isolated find themselves engaged in art projects and social events that bring genuine joy. The atmosphere feels relaxed and friendly, with staff who take time to really know each person.

Lens 02

What inspectors have recorded

Staff here seem to understand that small gestures matter. They're consistently described as approachable and considerate, treating both residents and visitors with genuine respect. The owners stay actively involved in daily operations, which shows in how smoothly things run.

Lens 03

How it sits against good practice

Located near shops and public transport, Spring Lane makes it easy for families to stay close and involved — something they clearly encourage.

DCC Recommendation

Worth a visit

Spring Lane, on Fortis Green in North London, was rated Good across all five inspection domains at its last inspection in February 2021. This is a meaningful improvement from a previous Requires Improvement rating, and suggests the leadership team addressed whatever concerns were identified earlier. The home specialises in dementia care for adults over 65, has 63 beds, and is run by Springdene Nursing and Care Homes Limited, with a named registered manager and nominated individual in post. The main caution here is that the published inspection text is exceptionally thin. Almost no specific observations, resident or family quotes, or concrete examples are recorded, which makes it impossible to paint a detailed picture of what daily life looks like for your parent. The Good rating is real, but you should treat a visit to the home as your main source of evidence. Ask to see the staffing rota for a typical week, including nights. Ask how often your parent's care plan would be reviewed and whether you would be invited to contribute. Watch how staff interact with residents in corridors and communal spaces, not just in the room set aside for your tour.

The three questions to ask when you visit

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In Their Own Words

How Spring Lane Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Spring Lane Care Home says about itself

Where kindness meets comfort in North London's caring community

Spring Lane – Your Trusted residential home

Finding the right care can feel overwhelming, but Spring Lane in London offers something families often hope for — a place where genuine warmth shapes daily life. The home specialises in dementia care and supporting adults over 65, creating an environment where residents truly flourish. What stands out here isn't just the care itself, but how it's delivered — with real understanding and respect for each person.

Care & specialisms

Who they care for

    The home provides dedicated dementia care alongside general support for older adults. They offer flexible admission options including respite stays, which helps families test the waters or manage temporary care needs.

    How they describe their dementia care

    For those living with dementia, the team creates structured days that balance stimulation with calm. The regular activities and social programmes seem particularly effective at helping residents stay connected and engaged.

    “Located near shops and public transport, Spring Lane makes it easy for families to stay close and involved — something they clearly encourage.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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