St Georges Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds68
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2023-10-26
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families talk about the friendly atmosphere they notice from their very first contact. Staff take a warm, caring approach that visitors pick up on straight away, and the manager has earned particular praise for how the home is run.
The eight family priority themes
- Staff warmth30
- Compassion & dignity30
- Cleanliness30
- Activities & engagement25
- Food quality25
- Healthcare20
- Management & leadership20
- Resident happiness25
What inspectors found
Inspected 2023-10-26
Is this home safe?
Is the care effective?
Effective care was rated Requires Improvement at the December 2025 inspection. No specific detail about training, care planning, healthcare access, or food quality is available in the published findings provided. The home lists dementia as a specialism and cares for both adults over and under 65, which requires a broad clinical competence. Without specific inspector observations or record review findings, it is not possible to identify what drove the Requires Improvement rating in this domain.Is this home caring?
Caring was rated Requires Improvement at the December 2025 inspection. No specific inspector observations of staff interactions, dignity, or respect are available in the published findings provided. This is a decline from the previous Good rating across the home. Without direct quotes from residents or relatives recorded during the inspection, it is not possible to identify what specifically concerned inspectors in this domain.Is the home responsive?
Responsive care was rated Requires Improvement at the December 2025 inspection. No specific detail about activities, individual engagement, or end-of-life care is available in the published findings provided. The home cares for people with dementia, which means meaningful daily engagement and individual stimulation are clinical needs, not optional extras. Without specific inspector observations, it is not possible to identify what drove the Requires Improvement rating in this domain.Is the home well-led?
Leadership was rated Requires Improvement at the December 2025 inspection. The registered manager is Mr Steven Julian Croom and the nominated individual is Ms Rachel Harvey, both of whom are named in the registration information. No specific evidence about management visibility, staff culture, governance, or accountability is available in the published findings provided. A Requires Improvement rating in leadership following a decline from Good is a significant concern because management quality is the strongest long-term predictor of whether a home improves or declines further.
Source: CQC inspection report →
What the evidence base says
The home cares for adults both under and over 65, including those living with dementia. Staff here understand the particular needs of people with dementia, providing specialist care as part of their wider support for residents of all ages. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
St Georges Care Home scores 28 out of 100 on the DCC Family Score. This reflects a home rated Inadequate for safety and Requires Improvement across every other domain at its most recent inspection, with insufficient specific evidence to score any theme with confidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families talk about the friendly atmosphere they notice from their very first contact. Staff take a warm, caring approach that visitors pick up on straight away, and the manager has earned particular praise for how the home is run.
What inspectors have recorded
What stands out is how quickly staff respond when families get in touch. They follow up properly during care planning, and people feel heard and supported through what can be a difficult process.
How it sits against good practice
If you're starting to explore care options, a conversation with St Georges could help you understand what's possible.
Worth a visit
St Georges Care Home on Kenn Road, Bristol was rated Requires Improvement overall at its most recent inspection, assessed on 19 December 2025 and published in March 2026. Safety was rated Inadequate, the lowest possible rating, and every other domain, including effective care, caring, responsiveness, and leadership, was rated Requires Improvement. This represents a decline from the previous Good rating. The published findings available for this report contain very limited specific detail, which means it is not possible to point to particular strengths with confidence. The decline from Good to Requires Improvement with an Inadequate safety rating is a serious warning signal that Sarah should weigh carefully. Before visiting, download and read the full inspection report from the official Care Quality Commission website to understand exactly what inspectors found wrong with safety. On your visit, ask the manager what specific actions have been taken since December 2025 to address the safety failures, ask to see the improvement plan, and check whether the home has had a follow-up inspection. Ask for last week's actual staffing rota, count the permanent versus agency names, and ask how many staff are on the dementia unit overnight.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How St Georges Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring staff and quick responses when families need support most
St Georges Care Home – Your Trusted nursing home
When you're looking for the right care, those first conversations matter. St Georges Care Home in Bristol has built a reputation for responding quickly to families and taking time to understand what each person needs. The home welcomes adults of all ages, including those living with dementia.
Who they care for
The home cares for adults both under and over 65, including those living with dementia.
Staff here understand the particular needs of people with dementia, providing specialist care as part of their wider support for residents of all ages.
“If you're starting to explore care options, a conversation with St Georges could help you understand what's possible.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
St Georges Care Home scores 28 out of 100 on the DCC Family Score. This reflects a home rated Inadequate for safety and Requires Improvement across every other domain at its most recent inspection, with insufficient specific evidence to score any theme with confidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families talk about the friendly atmosphere they notice from their very first contact. Staff take a warm, caring approach that visitors pick up on straight away, and the manager has earned particular praise for how the home is run.
What inspectors have recorded
What stands out is how quickly staff respond when families get in touch. They follow up properly during care planning, and people feel heard and supported through what can be a difficult process.
How it sits against good practice
If you're starting to explore care options, a conversation with St Georges could help you understand what's possible.
Worth a visit
St Georges Care Home on Kenn Road, Bristol was rated Requires Improvement overall at its most recent inspection, assessed on 19 December 2025 and published in March 2026. Safety was rated Inadequate, the lowest possible rating, and every other domain, including effective care, caring, responsiveness, and leadership, was rated Requires Improvement. This represents a decline from the previous Good rating. The published findings available for this report contain very limited specific detail, which means it is not possible to point to particular strengths with confidence. The decline from Good to Requires Improvement with an Inadequate safety rating is a serious warning signal that Sarah should weigh carefully. Before visiting, download and read the full inspection report from the official Care Quality Commission website to understand exactly what inspectors found wrong with safety. On your visit, ask the manager what specific actions have been taken since December 2025 to address the safety failures, ask to see the improvement plan, and check whether the home has had a follow-up inspection. Ask for last week's actual staffing rota, count the permanent versus agency names, and ask how many staff are on the dementia unit overnight.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how St Georges Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How St Georges Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Caring staff and quick responses when families need support most
St Georges Care Home – Your Trusted nursing home
When you're looking for the right care, those first conversations matter. St Georges Care Home in Bristol has built a reputation for responding quickly to families and taking time to understand what each person needs. The home welcomes adults of all ages, including those living with dementia.
Who they care for
The home cares for adults both under and over 65, including those living with dementia.
Staff here understand the particular needs of people with dementia, providing specialist care as part of their wider support for residents of all ages.
Management & ethos
What stands out is how quickly staff respond when families get in touch. They follow up properly during care planning, and people feel heard and supported through what can be a difficult process.
The home & environment
The home itself makes a good impression, with visitors commenting on the attractive premises and good facilities throughout.
“If you're starting to explore care options, a conversation with St Georges could help you understand what's possible.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
