St Marys House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds24
- SpecialismsCaring for adults over 65 yrs, Dementia, Sensory impairment
- Last inspected2022-04-02
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth75
- Compassion & dignity75
- Cleanliness72
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership76
- Resident happiness70
What inspectors found
Inspected 2022-04-02
Is this home safe?
Is the care effective?
The inspection rated this domain Good. The home is registered to support people with dementia and sensory impairments, which requires specific staff training and care planning. The published report does not include detail on how care plans are written or reviewed, how frequently GPs visit, how dietary needs are assessed and met, or what dementia training staff have completed. The Good rating indicates inspectors found the home's practice in these areas to be satisfactory.Is this home caring?
The inspection rated this domain Good. Inspectors were satisfied that the culture of care at St Mary's House met the standard required for a Good rating. The published report does not include direct inspector observations of staff interactions, quotes from residents about how they feel treated, or specific examples of dignity and privacy being upheld. The home supports people with dementia, for whom non-verbal communication and unhurried interactions are especially important.Is the home responsive?
The inspection rated this domain Good. The home is registered to care for people with dementia and sensory impairments, which places specific demands on how activities and daily life are structured. The published report does not include detail on the activities programme, one-to-one engagement, or how the home responds to individual preferences. The Good rating indicates inspectors were satisfied that the home met the required standard for responsiveness to individual needs.Is the home well-led?
The inspection rated this domain Good. St Mary's House is run by Mr and Mrs J F Warren and Miss Amy Hoffman, with Mrs Sylvia Warren named as registered manager. This is a family-run home with a clear management structure. The previous Requires Improvement rating has been addressed and the home has achieved Good across all domains, which indicates the leadership team responded to earlier concerns effectively. The published report does not include detail on governance systems, staff supervision, or how the home handles complaints.
Source: CQC inspection report →
What the evidence base says
The home specialises in caring for adults over 65, with particular experience supporting people with sensory impairments and dementia. While the home lists dementia care as a specialism, specific details about their approach and facilities for dementia support aren't yet widely documented. It's worth asking about their dementia care philosophy when you visit. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
St Mary's House scores 74 out of 100, reflecting a genuine improvement from its previous Requires Improvement rating to a Good rating across all five inspection domains. The score is held back by limited specific detail in the published report; the inspectors confirmed Good practice but the published text does not include enough direct observations, quotes, or specific examples to push scores into the higher bands.
Homes in London typically score 68–82.Worth a visit
St Mary's House in Hampton was assessed in March 2025 and rated Good across all five inspection domains, including Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful improvement from its previous Requires Improvement rating, which tells you the home identified what was wrong and fixed it. The home is a 24-bed residential care home registered to care for adults over 65, including people living with dementia and those with sensory impairments. It is run by a family team and has a named registered manager, Mrs Sylvia Warren. The main limitation for families reading this report is that the published inspection text is brief and does not include the level of specific detail, direct inspector observations, or resident and relative quotes, that would allow a fuller picture. This means the Good rating is confirmed but the evidence behind it is thinner than ideal. Before you visit, prepare a list of specific questions around night staffing numbers, how staff are trained in dementia care, and how the home communicates with families. Use your visit to observe interactions in corridors and communal spaces, not just what you are shown in the formal tour.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how St Marys House measures up against the other homes you’re considering. Free account.
In Their Own Words
How St Marys House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
A place where trust comes naturally for families in Hampton
Residential home in Hampton: True Peace of Mind
When you're looking for the right care home, sometimes you just know when you've found somewhere that feels right. St Mary's House in Hampton offers residential care for older people, including those living with dementia or sensory impairments. While it's still building its reputation in the community, early signs suggest families are finding real confidence in the care provided here.
Who they care for
The home specialises in caring for adults over 65, with particular experience supporting people with sensory impairments and dementia.
While the home lists dementia care as a specialism, specific details about their approach and facilities for dementia support aren't yet widely documented. It's worth asking about their dementia care philosophy when you visit.
“Every family's journey to finding the right care is different — visiting St Mary's House could help you understand if it's the right fit for yours.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
St Mary's House scores 74 out of 100, reflecting a genuine improvement from its previous Requires Improvement rating to a Good rating across all five inspection domains. The score is held back by limited specific detail in the published report; the inspectors confirmed Good practice but the published text does not include enough direct observations, quotes, or specific examples to push scores into the higher bands.
Homes in London typically score 68–82.Worth a visit
St Mary's House in Hampton was assessed in March 2025 and rated Good across all five inspection domains, including Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful improvement from its previous Requires Improvement rating, which tells you the home identified what was wrong and fixed it. The home is a 24-bed residential care home registered to care for adults over 65, including people living with dementia and those with sensory impairments. It is run by a family team and has a named registered manager, Mrs Sylvia Warren. The main limitation for families reading this report is that the published inspection text is brief and does not include the level of specific detail, direct inspector observations, or resident and relative quotes, that would allow a fuller picture. This means the Good rating is confirmed but the evidence behind it is thinner than ideal. Before you visit, prepare a list of specific questions around night staffing numbers, how staff are trained in dementia care, and how the home communicates with families. Use your visit to observe interactions in corridors and communal spaces, not just what you are shown in the formal tour.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how St Marys House measures up against the other homes you’re considering. Free account.
In Their Own Words
How St Marys House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
A place where trust comes naturally for families in Hampton
Residential home in Hampton: True Peace of Mind
When you're looking for the right care home, sometimes you just know when you've found somewhere that feels right. St Mary's House in Hampton offers residential care for older people, including those living with dementia or sensory impairments. While it's still building its reputation in the community, early signs suggest families are finding real confidence in the care provided here.
Who they care for
The home specialises in caring for adults over 65, with particular experience supporting people with sensory impairments and dementia.
While the home lists dementia care as a specialism, specific details about their approach and facilities for dementia support aren't yet widely documented. It's worth asking about their dementia care philosophy when you visit.
Management & ethos
What stands out so far is how families describe their trust in the team here. One person shared that they feel completely confident leaving their elderly relative in the home's care — the kind of reassurance that matters when you're making such an important decision.
“Every family's journey to finding the right care is different — visiting St Mary's House could help you understand if it's the right fit for yours.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
