Dementia Care Home

Stonehaven Care Home

117 Main Road, Spalding, Lincolnshire, PE11 4PJ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
79/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff82 / 100

Staff warmth score

“Well Looked After”78%

of reviewers answered yes

Good to know

  • Registered beds26
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2020-02-13

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth82
  • Compassion & dignity85
  • Cleanliness70
  • Activities & engagement78
  • Food quality65
  • Healthcare68
  • Management & leadership72
  • Resident happiness78
Section 02

What inspectors found

Inspected 2020-02-13

  • Is this home safe?

    Good
    The inspection rated safety as Good, indicating that at the time of the December 2019 visit, inspectors were satisfied that your parent would be protected from harm, that medicines were managed safely, and that staffing levels were sufficient for the 26 residents in the home. A Good rating in Safe means the basics are in place: incidents are recorded, risks are assessed, and there is no evidence of systematic safety failure. However, the published summary does not include specific detail about falls rates, infection control practices, or how the home manages residents who may be at risk of leaving unsupervised — all important questions for a dementia specialist home.
    Verified by inspector
  • Is the care effective?

    Good
    The inspection rated Effective as Good, meaning inspectors were satisfied that staff had the skills, training, and processes to meet residents' needs — including the dementia specialism the home is registered for. For a dementia specialist home to achieve Good in Effective, inspectors would expect to see evidence of appropriate training, care plans that reflect individual need, and access to healthcare professionals including GPs. The published summary does not provide specific detail about training content, care plan review frequency, or how the home manages healthcare for residents with complex dementia-related needs.
    Verified by inspector
  • Is this home caring?

    Outstanding
    Caring is rated Outstanding — the highest possible rating, and the strongest finding in this inspection. To achieve Outstanding in Caring, inspectors must find direct, specific evidence that staff go beyond their duties to treat residents with genuine kindness, respect, and dignity. This is not achievable through paperwork alone: it requires inspectors to observe staff interactions, speak with residents and families, and find consistent evidence of person-led rather than task-led care. The published summary does not reproduce specific quotes from residents or relatives, but the Outstanding rating itself is a strong signal of what inspectors found on the day.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Outstanding
    Responsive is also rated Outstanding, meaning inspectors found specific evidence that the home tailors its care and activities to individual residents rather than applying a one-size-fits-all approach. For a dementia specialist home, this is particularly significant: people at different stages of dementia have very different capacity to engage in group activities, and Outstanding in Responsive requires evidence that the home recognises and responds to this. It also typically requires evidence of personalised end-of-life planning and a genuine complaints culture. The published summary does not include detail about the specific activities on offer, how individual engagement is managed for residents at advanced stages, or how complaints are handled.
    Verified by inspector
  • Is the home well-led?

    Good
    Well-led is rated Good, indicating that inspectors found adequate leadership, governance, and culture at the time of the December 2019 inspection. The home is run by Stonehaven Residential Home Limited, with Mrs Rebeka Sultana Sarowar as registered manager and Mr Christopher Darren Stevens as nominated individual. A Good rating here means the basics of governance — audits, incident learning, staff support — were in place, but did not meet the specific, evidenced standard required for Outstanding. The published summary does not provide detail about management visibility, staff culture, or how the home has responded to challenges.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Stonehaven specialises in caring for older adults, including those living with dementia. They understand the unique needs of residents over 65 and provide tailored support. For residents with dementia, Stonehaven offers specialist care designed to maintain dignity and quality of life. The team works to create a supportive environment where each person's individual needs are understood. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

79/ 100

DCC Family Score

Stonehaven scores strongly on the things families care about most — staff kindness and dignity — reflecting its Outstanding ratings in Caring and Responsive, though limited detail in the published report means some important practical questions remain unanswered.

Homes in East Midlands typically score 68–82.
DCC Recommendation

Worth a visit

Stonehaven on Main Road, Spalding is rated Outstanding overall — a rating achieved by fewer than 5% of care homes in England. Inspectors visited in December 2019 and found the home had improved from its previous Good rating. The Outstanding ratings in Caring and Responsive are the most meaningful for families: they indicate inspectors found specific, direct evidence that staff treat your parent with genuine kindness and that life at the home is genuinely personalised, not just compliant. The home specialises in dementia care for adults over 65 and is registered for 26 beds — a smaller home where staff are more likely to know your parent as an individual. The main uncertainty here is the age of this inspection — December 2019 is now over five years ago, and a July 2023 monitoring review did not find reason to reassess, but it was not a full re-inspection. A lot can change in five years: managers move on, staff teams change, and the care home sector has been through significant pressure since 2020. Before you visit, find out whether the registered manager (Mrs Rebeka Sultana Sarowar) is still in post, how the staff team has changed, and what night staffing looks like. On the visit itself, watch how staff interact with residents in the corridor — unhurried, by name, with eye contact — rather than relying only on what you are shown.

The three questions to ask when you visit

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In Their Own Words

How Stonehaven Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Stonehaven Care Home says about itself

A warm and welcoming place to call home in Spalding

Stonehaven – Your Trusted residential home

When you're searching for the right care home, sometimes the simplest things matter most. Stonehaven in Spalding offers residential care in a comfortable environment where warmth extends beyond just the heating. For families exploring options in the East Midlands, this home provides care for those over 65.

Care & specialisms

Who they care for

    The team at Stonehaven specialises in caring for older adults, including those living with dementia. They understand the unique needs of residents over 65 and provide tailored support.

    How they describe their dementia care

    For residents with dementia, Stonehaven offers specialist care designed to maintain dignity and quality of life. The team works to create a supportive environment where each person's individual needs are understood.

    “Why not arrange a visit to see if Stonehaven could be the right choice for your loved one?”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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